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Aviation Safety Assistant (Office Automation)

Department of Transportation
Federal Aviation Administration
Eastern Region, Flight Standards Division, SkyWest Certification Management Office (NMCM06)

Summary

Serves as an Aviation Safety Assistant (Office Automation) (OA) in a Certificate Management Office (CMO). Provides administrative, semi-technical, and clerical related support to the supervisor, or manager, Aviation Safety Inspectors (ASIs), and Administrative Officer. Utilizes tools relevant to the Safety Assurance System environment which includes obtaining background data, preparing reports, reviewing applications, interviewing applicants, processing certificates and maintaining files.

Overview

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Accepting applications
Open & closing dates
05/11/2026 to 06/01/2026
Salary
$38,791 - $56,039 per year

The salary shown reflects basic pay only. Locality pay will be added for the respective location. FG-6 $38,791-$50,428 FG-7 $43,106-$56,039

Pay scale & grade
FG 6 - 7
Location
1 vacancy in the following location:
FAA Flight Standards Duty Locations Nationwide
1 vacancy
Telework eligible
Yes—Selectee will be required to report to an FAA Flight Standards Duty Location which may be discussed at selection. Position is telework eligible in accordance with Agency Policy.
Travel Required
Occasional travel - The job may require travel from time-to-time, but not on a regular basis. The travel may be for training or other work-related duties.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Excepted
Promotion potential
7
Supervisory status
No
Security clearance
Other
Drug test
No
Bargaining unit status
Yes - This position is represented by PASS: Flight Standards Services.
Announcement number
AEA-FS-26-DYM-98568
Control number
868262700

This job is open to

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Clarification from the agency

Open to Current Permanent Employees FAA-Wide

Duties

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A. Technical Program Support

Processes FAA issued airman certificates such as ground instructor, flight instructor, mechanic, repairman, and flight engineer. Interviews applicants to determine qualifications for non-complex certificates. Processes FAA authorizations such as inspection authorization, aircrew program designee, and aerobatic competency. Processes FAA issued operator and air agency certificates such as air carrier, repair stations, and approved schools. Examines applications and supporting documents for completeness, consistency of information, and assures correctness, if required.

Responsible for processing temporary airman certification files for certificates issued by designated examiners. Examines applications and supporting documents for completeness consistency of information, and fulfillment of Federal Aviation Regulations (FAR) requirements. Assures correction, if required. Monitors and tracks returned files.

B. Correspondence and Reports

Researches, writes, and types non-technical and routine technical correspondence. Assists in composing more complex technical correspondence. Maintains, reviews, and revises form letters.

Receives, sorts, and distributes incoming correspondence, attaching background information when necessary. Responsible for maintaining correspondence control and suspense files. Reviews and assembles outgoing material for mailing.

Prepares reports (such as accident, incident, violation, recurring and special reports) by researching, requesting, information, creating files, preparing control sheets, copying and distributing preliminary and final report documents, and reviewing for accuracy and completeness. Responsible for maintaining individual report logs including the assignment of report or control numbers. Responsible for researching and composing sections of reports, as directed. On own initiative, composes and prepares special and recurring reports. Extracts information for reports from automated databases.

C. General Office Support

Responsible for assigned administrative and technical files such as certificated operator and designee case files in accordance with agency directives. Determines need for new files, initiates action to create files, prepares file folders, dividers, and labels. Maintains administrative/technical library with includes orders, notices, FARs, Master Minimum Equipment Lists (MMELs), aircraft technical manuals and advisory circulars, etc. Assures that charts and office logs are kept current. Determines disposition of and deletes obsolete material or records.

D. Communication

Receives incoming telephone calls, answers inquiries, and directs incoming calls appropriately. Interacts with the public (both domestic and foreign, when applicable) and other FAA offices. Assists visitors, determines needs and provides information or refers as appropriate.

E. Automation Program Support

Assembles and enters information into various automated programs and reviews output. Retrieves data concerning airmen records, certificates, violation histories and aircraft registrations for National Data Base (NDB) and EIS database systems. Using automated systems, backs-up and archives automated files to floppy disks, screens databases, and determines disposition, deletes obsolete or unnecessary files. Transmits data electronically. May assemble and organize work program data for input. Generates routine or ad hoc reports such as inspector planned activity, quarterly work program accomplishment report, quarterly NPG report, and inspector open items.

Assist organization personnel in developing annual work program forecast using National Program Guidelines (NPG); revises work program forecast when required.

F. Administrative Program Support

Surveys organization to which assigned in order to ensure adherence to administrative procedures that are outlined in agency directives. Examines current procedures and practices and recommends or implements changes.

Requirements

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Conditions of employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents).
  • Ingrade/downgrade applications will be accepted.
  • Must type 40 wpm based on a 5 minute sample with 3 or fewer errors.

Qualifications

To qualify for the FG-06 position you must demonstrate in your application that you possess at least one year of specialized experience equivalent FG/GS-05/FV-C. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience includes: Variety of administrative functions such as creating and maintaining a file management system for administrative and technical files, conducting interviews, preparing clear concise reports, researching, writing and typing non-technical and technical correspondence, and using automated systems for data entry.

To qualify for the FG-07 position you must demonstrate in your application that you possess at least one year of specialized experience equivalent FG/GS-06/FV-D. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience includes: Experience that demonstrates analyzing problems, gathering data, recognizing solutions, planning and organizing work, and conveying information in an office environment; creating and maintaining administrative and technical files, conducting interviews, preparing reports, researching, writing and typing non-technical and technical correspondence, and using automated systems for data entry.

Qualifications must be met by the closing date of this vacancy announcement.

Special Note Concerning Knowledge, Skills and Abilities: As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each KSA in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.

Education

College education is not qualifying substitution for experience.

Preview job questionnaire

Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements

Incomplete Applications: Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.

Interviews: If the Agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed.

Security Requirements: This position requires completion and favorable adjudication of a National Agency Check with inquiry (NACI) background investigation prior to appointment, unless a waiver is obtained.

Typing Proficiency: You must self-certify on your application that you are able to type 40 words per minute. Failure to indicate this on your application will eliminate you from consideration.

Promotion Potential: Full promotion potential to the FG-7 Level: Identification of promotion in the vacancy announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. Promotion will depend upon the selectee meeting training, qualification requirements, and recommendation by the supervisor.

Note: If selection is made at the FG-6 level, selectee may be promoted to the FG-7 without further competition.

PAY: Additional information regarding pay-setting is found in the PASS/AVS Collective Bargaining Agreement: https://my.faa.gov/content/dam/myfaa/org/staffoffices/ahr/emp_labor_management_relations/labor_relations/agreements/2013_PASS_AVS_CBA.pdf

Selectee will be required to report to an FAA Flight Standards Duty Location which may be discussed at selection. This is not a remote position; position is telework eligible in accordance with Agency Policy.

Links to Important Information: Locality Pay, COLA

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.



IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Federal Aviation Administration

At the FAA, the sky is not the limit—it is just the beginning. Exciting new opportunities are emerging in aviation and aerospace. Significant investments are advancing the research and development of autonomous vehicles, environmentally friendly electric aircraft, high-speed and long-endurance solar-powered aircraft, and new types of space vehicles. Success with these new technologies and vehicle types will introduce new ways to transport people and goods expanding aviation's footprint in transportation. People are our strength. We are a diverse workforce of over 44,000 located nationwide and spanning over 120 occupations to include air traffic control specialists, aviation safety inspectors, engineers, scientists, technicians, and business professionals. Join us in our mission to provide the safest, most efficient aerospace system in the world.

Agency contact information

Danielle Y Muldrow
Phone
1 (718) 553-3492
Fax
1 (718) 995-5688
Email
Danielle.Y.Muldrow@faa.gov
Address
Federal Aviation Administration
AEA Regional HR Services Branch
1 Aviation Plaza, Room 207
AHF-N610
Jamaica, NY 11434
US

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