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Program Support Asst (OA)

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration - Nutrition and Food Service

Summary

This position is located in the Nutrition and Food Service at the San Francisco Veterans Affairs Health Care System. The incumbent is required to perform a variety of procedural and administrative duties that are not always narrowly focused. The incumbent has the ability to research, document and evaluate and analyze statistical date to formulate short and long range goals. The primary purpose of the position is providing administrative support to Administrative Officer and service leadership.

Overview

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Accepting applications
Open & closing dates
05/06/2026 to 05/20/2026
Salary
$63,081 - $82,007 per year
Pay scale & grade
GS 7
Location
1 vacancy in the following location:
San Francisco, CA
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
7
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
Yes
Announcement number
CBSW-12953638-26-MKH
Control number
868229000

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Duties

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As the Administrative Support Assistant, your duties include but are not limited to:

Data Collections and Tracking Support

  1. Provides assistance in the performance of manpower analysis needs of NFS for workload and productivity studies and human resources management effectiveness.
  2. Gathers and track data on overtime worked, unscheduled hours, call ins, no call no show data on a monthly, quarterly and annual basis for supervisory use in analyses of manpower and workload reviews.
  3. Gathers and track data on status of recruitment actions, new employee orientation, performance plans, competencies, licensures and safety requirements forms in meeting regulatory requirements.
Completes Time and Attendance
  1. Develop electronic work schedules each pay period
  2. Monitors and reports time and attendance
  3. Prepares background materials for supervisor use by reviewing and researching time and attendance records, and compiling information on such item as salary cost, types of hours worked, leave used and other similar items
Procurement and Financial Support Function
  1. Performs assistant support of a fiscal nature, such as liaison with vendors regarding the status of orders, initiating internal fiscal controls for processing of receiving documents or inputting and maintaining financial data in an automated financial system.
  2. Places orders for food and supplies utilizing federal contracts.
  3. Documents expenditures within electronic systems to track costs on daily and monthly basis.
Office Automation, Mail, Correspondence and Reports
  1. Prepares and edits Medical Center Memorandums and submits for approval using SharePoint program.
  2. Updates electronic menu board and CLC café kitchen reports to reflect weekly menu and service changes.
  3. Creates PowerPoint slides for patient events, announcements and menu highlights.
Work Schedule: Monday - Friday 8am-4:30pm
Telework: Ad/Hoc Telework may be available for highly qualified applicants.
Compressed/Flexible Schedule: Not available
Position Description Title/PD#: 662-01240-O
Relocation/Recruitment Incentives: Not authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • Designated and/or random drug testing may be required
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to a background/security investigation
  • Pre-employment physical required
  • Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/20/2026.

EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.

SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements:

  • Clerical
  • Communications
  • Computer Skills
  • Reading Comprehension


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements/Working Conditions:

Additional information

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Financial disclosure not required.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

If you are unable to apply online view the following link for information regarding an Alternate Application.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise to care for those who have served in our nation's military and for their families, caregivers, and survivors. How would you like to become a part of a team providing compassionate care to Veterans?

How would you like to become a part of a team providing compassionate care to Veterans? Established in 1934, the San Francisco Veterans Affairs Health Care System has a long history of conducting cutting edge research, establishing innovative medical programs, and providing compassionate care to Veterans. SFVAHCS has 104 operating beds and a 120-bed Community Living Center. Primary and mental health care is provided at outpatient clinics in: Clearlake, Santa Rosa, Eureka, Ukiah, and San Bruno. There is a specialized homeless veteran's clinic in downtown San Francisco.

More History can be found here: http://www.sanfrancisco.va.gov/about/history.aspThe VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE").As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips.

Agency contact information

Molly Hwe
Phone
4152214810
Email
Molly.Hwe@va.gov
Address
San Francisco VA Medical Center
4150 Clement Street
San Francisco, CA 94121
US

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