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IT System Administrator GS 11/12

Department of Justice
Federal Bureau of Investigation

Summary

Are you interested in a career with the FBI as an IT Specialist? As an FBI IT Professional, your job is to ensure the workforce has the applications and data when and where it is needed and protect our law enforcement systems. This means applying your knowledge of computer technology, cyber security, electronic surveillance, encryption, forensic science and more to safeguard information across the FBI, as well as our domestic and international law enforcement partners.

Overview

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Accepting applications
Open & closing dates
05/06/2026 to 05/20/2026
Salary
$63,163 - $98,422 per year

Salaries listed are the base rate for the GS pay scale. Please see additional Information section below for more detailed salary information.

Pay scale & grade
GS 11 - 12
Locations
Many vacancies in the following locations:
Los Angeles, CA
Sacramento, CA
San Diego, CA
San Francisco, CA
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Excepted
Promotion potential
12
Supervisory status
No
Security clearance
Sensitive Compartmented Information
Drug test
Yes
Financial disclosure
Yes
Bargaining unit status
No
Announcement number
DESTIMP-12955413-26-VL
Control number
868142400

Duties

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  • Provide technical support to all levels of personnel concerning the implementation and daily operations of the computer systems and individual microcomputer functions in the office.
  • Serve as point of contact of user complaints concerning computer malfunctions; analyzing and troubleshooting error conditions of varying complexity.
  • Review operational needs to detect, diagnose, and resolve significant problems or error conditions relating to computer or related IT products and services.
  • Maintain and update inventory of computer equipment and identify their configuration and location within the office.
  • Support the planning and modification or development of complex systems involving non-standard Bureau operating systems or those involving complex integrated systems.

Requirements

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Conditions of employment

  • Must be a U.S. citizen.
  • Must have (or be able to obtain) a valid driver's license.
  • Must be able to obtain a Top Secret-SCI clearance.
  • Some travel may be required.

Qualifications

GS-11: Applicant must possess at least one (1) year of SE equivalent to the GS-9 grade level. SE is defined as follows:

  • Configured, installed, repaired, and/or maintained computer networks, desktops, and mainframe operating systems
  • Diagnosed and resolved system problems by analyzing problems and issues
  • Worked with clients and customers to assess their needs; provided assistance, resolved problems, and provided quality products and services
  • Provided advice and/or guidance to various levels of personnel regarding administrative and technical matters related to IT programs and/or service

GS-12: Applicant must possess at least one (1) year of SE equivalent to the GS-11 grade level. SE is defined as follows:

  • Managed short and long-range IT projects
  • Configured, installed, repaired, and maintained computer networks; desktops; and mainframe operating systems
  • Diagnosed and resolved system problems by analyzing a variety of conditions, problems and issues regarding hardware, software, and networks
  • Provided advice and/or guidance to various levels of personnel regarding administrative and technical matters related to IT programs and/or services

Desired Skills

Desired skills are NOT mandatory and will NOT be utilized to minimally qualify applicants. Desired Skills are:

  • A+ Certification
  • Network+ Certification
  • Security+ Certification

Education

All degrees must be from an accredited college or university. Education may be substituted for specialized experience as follows:

GS-11: Applicant must have a Ph.D. OR equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree OR LL.M., if related.

Degrees must be in one of the following fields: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management OR a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

Education completed in foreign colleges or universities may be used to meet the above requirements provided you can show foreign education is comparable to that received in an accredited educational institution in the United States.

Additional information

The salaries listed above are the Base rate of pay for federal employees on the General Schedule (GS) pay scale. Please be advised that in some locations the IT Specialist (Sysadmn/Custspt) position may fall under a Special Rate Table. Special Rate Tables 999B, 999C, 999D, 999E, 999F, 999AA, 999AH, and 999AP may be used based on location and/or grade.

In order to recruit and retain highly qualified candidates, a recruitment incentive may be offered for eligible candidates. Current federal employees may be eligible for a relocation incentive. To be eligible for a relocation incentive, proof of change of residency will be required. Prior to receiving a recruitment or relocation incentive, an employee must sign a written service agreement to complete a specific period of employment with the FBI at the new duty station.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated using the FBI's Candidate Rating Procedures. Your resume and supporting documents will be reviewed to verify that you meet the job qualifications listed in this announcement and will be compared against your responses to the online assessment questionnaire. If your self-assessment in the vacancy questions is not supported by details in your resume or supporting documents, you may be disqualified from the Most Competitive category. Veterans' preference will be applied. Applicants must meet the qualification requirements by the closing date of this announcement.

If you are found minimally qualified, your application will move forward to additional phases of the review process.

The first five competencies/The competencies will be used in a Structured Resume Review to objectively evaluate applicant resumes. Do not provide a separate narrative written statement. Rather you must describe in your resume how your past work experience demonstrates that you possess the competencies identified below. Your resume should demonstrate that you possess the following competencies.

All applicants will be rated on the following Competencies:

  • Collaboration
  • Communication
  • Customer Service
  • Flexibility/Adaptability
  • Organizing and Planning
  • Problem Solving/Judgment
  • System Maintenance

Federal Bureau of Investigation

The FBI's mission is to protect the American people and uphold the Constitution of the United States. We employ 38,000 people at locations around the globe. In addition to our Headquarters in Washington, D.C., we have 56 Field Offices in major U.S. cities, plus more than 350 satellite offices, called resident agencies, in cities and towns across the nation. In addition, we have more than 60 international offices, called legal attaches (legats), in U.S. embassies worldwide.

Agency contact information

Amanda Darst
Email
ALDarst@fbi.gov
Address
Federal Bureau of Investigation
935 Pennsylvania Ave, NW
Washington, DC 20535
US

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