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Health Systems Specialist

Department of Veterans Affairs
Veterans Health Administration
Amarillo Veterans Affairs Healthcare System

Summary

The primary purpose of this position is to act as Facility Strategic Planner. This position is in the Office of the Director, at the Amarillo VA Health Care System , in Amarillo, Texas, which consists of five sites of care (one Health Care Center, one large dinic with a Surgical Center and three Community Based Outpatient Clinics serving Veterans throughout the Texas and Oklahoma panhandles, eastern New Mexico and southern Kansas.

Overview

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Accepting applications
Open & closing dates
05/05/2026 to 05/11/2026
Salary
$74,678 - $97,087 per year
Pay scale & grade
GS 11
Location
1 vacancy in the following location:
Amarillo, TX
1 vacancy
Remote job
No
Telework eligible
Yes—Ad-Hoc
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
CAZM-12953865-26-JLH
Control number
867956000

This job is open to

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Clarification from the agency

ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.205) for this occupation.

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Duties

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The Planner has complete ownership and oversight of the Market Assessment. The Market Assessment is run by the principal undersecretary of planning and development located in VA Central Office. The Market Assessment determines the relevance of a health care system. The planner has the sole responsibility of coordinating data analysis for the Market Assessment. The planner coordinates all VA Central Office site visits and compiles all data needed for the assessment of the relevance of the long-range plan of the Amarillo VA Health Care System. S/He serves as the liaison between the VA Central Office Assessment team, facility executive leadership and the VISN 17 Strategic Planning Office.

Development of facility strategic plans including the Strategic Space Master Plan for the health care system detailing the current and future facility needs of the system and proposing the means for their resolution (major, minor, NRM, Lease, etc.). The plan serves as a source document for the 5-Year Capital Asset Plan. The Facility Master Plan in reported and coordinated with the Facility Executive Leadership, VISN 17 Strategic Planning Office, and the Office of the Principal Undersecretary for Planning and Development.

Development of Business Case Analysis and participates fully in the development of proposed minor and major construction projects assisting in preparation of Capital Asset Applications (OMB300's); concept development; space programming; the provision of swing space; phasing plans and development of activation resources packages. This Analysis is coordinated with the Facility Chief Engineer and the VISN 17 Capital Asset Manager and presented to the Facility Executive Leadership for final approval and operationalized.

Develops long range projects with regards to facility planning and space utilization management to meet expected program needs that are in conjunction with Office of the Principal Undersecretary for Planning and Development for consideration by Facility Executive Leadership, VISN 17 Capital Asset Management Office, and VISN 17 Strategic Planning Office for funding and/or further development through the VA Capital Asset Management process.

Develops group facilitation for program development by managing the strategic facility planning/construction development process by leading multidisciplinary groups within the Healthcare System and this is to achieve project and activation milestones within designated timeframes. This construction plan is coordinated with the Facility Chief Engineer, VISN 17 Capital Asset Management Office, and VISN 17 Strategic Planning Office. The Planner will report any major construction plans to the Office of the Principal Deputy Undersecretary for funding request and approval. The Planner demonstrates the ability to overcome barriers and develop alternative solutions when necessary, which are then reported to the Facility Executive Leadership.

Chair the Facility Space Committee and coordinating the resolution of identified space. Incumbent prepares proposals for new/revised space assignments and/or the development of new construction or renovation projects, leases or other alternatives to resolve specific space deficiencies. The Planner will then report the Space Committee findings and recommendations to the Resource Management Committee for any final approval or concurrence.

Coordinates with the Facility Chief Engineer and reviews and assesses the sufficiency of architectural concepts plans/schematics, preliminary plans and construction drawings to ensure they are in alignment with facility space plan and strategic needs of the facility. The Planner will then report these findings and plans for approval or concurrence to ensure alignment with the Facility Master Plan and the VISN 17 Strategic Plan.

Serves as the Department of Defense liaison for pursuing a Joint Sharing Agreement venture with Cannon Air Force Base, located our the Clovis, NM catchment area. This will include pursuing educational opportunities for Active Duty Servicemen/women at our Clovis Community Based Outpatient Clinic. The Planner will also coordinate a Medical Sharing Agreement between our facility and Cannon Air Force Base to allow for Active Duty Servicemen/women to use VA facilities to get care for Mental Health. The Planner will be working with the Cannon Air Force Base General Staff and local Congressional staff representing the Clovis, NM catchment area to coordinate this Joint Sharing Agreement.

Other duties as assigned.

Work Schedule: Monday - Friday, 08:00am - 04:30pm
Telework: Ad-Hoc eligible.
Virtual: This is not a virtual position.
Position Description/PD#: Health Systems Specialist/PD504-01212-0
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959
  • Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/11/2026.

You may qualify based on your experience and/or education as described below:

  • Specialized Experience: You must have at least one (1) full year of specialized experience equivalent to the GS-9 level in the Federal service that has equipped me with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of this Supervisory Health System Specialist position. Qualifying specialized experience is defined as progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: (1) Missions, organizations, programs, and requirements of health care delivery systems; (2) Regulations and standards of various regulatory and credentialing groups; and (3) Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement At this level, applicants would have obtained this experience working within a health care setting, working directly with clinicians and other administrators to solve problems in support of the delivery of patient care; and experience leading an administrative component of a health care credentialing and privileging program. OR,
  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a Ph.D. or equivalent doctoral degree OR three (3) full years of progressively higher level graduate education leading to such a degree, Or LL.M in the related field of the position to be filled (i.e., hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration). The education portion must include courses that demonstrate the knowledge, skills, and abilities necessary to do the work of this position. Education must have been obtained in an accredited college, or university. NOTE: Transcripts must be submitted with your application materials. Education cannot be credited without documentation. OR,
  • Combination: Applicants may also combine education and experience to qualify at this level. You must have an equivalent combination of successfully completed graduate level (beyond a master's degree) and specialized experience as described above to meet total experience requirements. The education portion must include graduate courses that demonstrate the knowledge, skills, and abilities necessary to do to the work of this position (i.e., hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration). NOTE: Transcripts must be submitted with your application materials. Education cannot be credited without documentation. Experience must be clearly indicated in your resume.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

NOTE: If your school has changed names, or is no longer in existence, you must provide this information in your application.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:

  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork


Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

Veterans Health Administration

DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.205) for this occupation.

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

Amarillo has something for everyone; arts and culture, family fun, heritage/history, and outdoor adventures. Amarillo is centrally located from skiing the New Mexico and Colorado Mountains, as well as being centrally located to Dallas-Fort Worth Metroplex, Albuquerque New Mexico, Denver, Colorado and Oklahoma City, Oklahoma. Amarillo residents enjoy big city life with small town atmosphere with a low cost of living and no state income tax.

DISCOVER AMARILLO at: http://www.amarillo-chamber.orghttp://www.visitamarillotx.com/index.cfm

Agency contact information

James Higham
Email
James.Higham@va.gov
Address
Thomas E Creek VA Medical Center
6010 Amarillo Boulevard, West
Amarillo, TX 79106
US

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