This position is at the National Credit Union Administration (NCUA) in the Office of Credit Union Resources and Expansion. This position serves as a Consumer Access Specialist.
Summary
This position is at the National Credit Union Administration (NCUA) in the Office of Credit Union Resources and Expansion. This position serves as a Consumer Access Specialist.
Analyze field of membership amendment requests with emphasis on the complex requests.
Review and analyze the field of membership of credit unions involved in potential consolidations to determine compatibility for the purposes of NCUA's chartering policies.
Respond to inquiries from groups interested in pursuing a federal charter.
Review and analyze routine requests for federal credit union bylaw amendments.
Respond orally and in writing to routine and complex share insurance inquiries from federally insured credit unions, the public, and referred by NCUA Consumer Assistance Center.
Suitable adjudication of background/security investigation is required.
A financial disclosure is required.
A probationary/trial period may be required.
Must complete initial online questionnaire.
Qualifications
To meet the minimum qualification requirements for the grade CU-11, you must have one of the following (A, B, or C):
A. EXPERIENCE: One (1) full year of specialized experience equivalent to the CU/GS-09 level (obtained in the public or private sector) that has equipped the applicant with the competencies (knowledge, skills, abilities) to successfully perform the duties of this position. This experience must have included all of the following:
1) responding to correspondence and inquiries;
2) analyzing field of membership amendment requests; and
3) interpreting financial rules, regulations and statutes.
OR
B. EDUCATION: Completion of three (3) full academic years of progressively higher graduate-level education or Ph.D. or equivalent doctoral degree. Such education must demonstrate the knowledge, skills and abilities necessary for successful job performance in the position to be filled; and included at least six (6) semester hours of course work in accounting or equivalent courses and three (3) semester hours in introductory auditing* (or an equivalent course) for a total of nine (9) semester hours. These courses must have been at the graduate or undergraduate level and a description of qualifying accounting coursework can be found in the education section of this vacancy announcement.
OR
C. COMBINATION: Completion of an equivalent combination of acceptable graduate level education and experience as described above sufficient to equal 100% of the job requirements.
You must meet the qualifications for this position by the closing date of this announcement.
Please note, all experience statements (i.e., duties, specialized experience, or occupational assessment questionnaire) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position.
Your resume may not exceed two (2) pages and you MUST include specific details as to how your experience meets the specialized experience outlined in the vacancy announcement.
When creating your resume, please follow the instructions in the Required Documents section below as well as the guidance found here. Failure to provide adequate and required info details will result in an ineligible rating.
Your experience claimed in your resume must also support your responses to any online questionnaire taken during the application process. Failure to provide support may result in a lower rating and/or you may be excluded from consideration. The last resume submitted for this vacancy announcement will be used to determine qualifications and will supersede any previous submissions.
Education
ACCOUNTING COURSEWORK: To qualify based on education, your education must have included six (6) semester hours of course work in accounting (or equivalent courses) and three (3) semester hours of course work in introductory auditing* (or an equivalent course) for a total of nine (9) semester hours.
These courses may have been at the graduate or undergraduate level and must have included coursework that provided instruction in the following:
A. Basic accounting concepts and theories and the essentials of the accounting process (i.e., income determination and financial position; a fundamental understanding of the general ledger and subsidiary ledgers; evaluation of adjusting, closing, and correcting entries; analysis of financial statements and bank statement reconciliation; understanding of accrual and cash methods; awareness of Generally Accepted Accounting Principles);
AND
B. External financial reporting with emphasis on balance sheet valuations and their relationship to income determination;
AND
C. Principles of finance and their application to typical financial problems of business enterprises such as the measurement and disclosure problem associated with cash, receivables, fixed assets, and intangibles. Special emphasis on financial analysis, management of working capital, cost of capital, capital budgeting, long-term financing, dividend policy, and internal financing;
AND
D. Fundamental auditing concepts, such as, internal controls, separation of duties, independence of judgment, and verification of accounts; awareness of Generally Accepted Auditing Standards.
NOTE: Alternative Method To Meet Auditing Experience/Education Requirement: For applicants who do not possess the required auditing experience/education, NCUA will allow applicants an opportunity to complete the three (3) semester hours of course work in introductory auditing (or equivalent course) within ten (10) months after beginning employment at NCUA. This auditing course must provide instruction in the fundamental auditing concepts such as internal controls, separation of duties, independence of judgment, and verification of accounts; awareness of Generally Accepted Auditing Standards. The NCUA agrees to fund this course, if needed. Failure to successfully complete this course requirement within the required time period is cause for termination of employment at NCUA. The appropriate Regional Director may approve a waiver to extend the 10-month requirement (not-to-exceed a total of 18 months). Decisions are made on a case-by-case basis.
ARE YOU USING YOUR EDUCATION TO QUALIFY?
You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement.
PASS/FAIL COURSES: If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society.
GRADUATE EDUCATION: One academic year of graduate education is the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.
ACCREDITATION: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://www.ed.gov/laws-and-policy/higher-education-laws-and-policy/college-accreditation.
Additional information
SALARY: Pay will be set within the advertised pay range to align with the selectee's skills and experience and the requirements of the position in accordance with NCUA's compensation policy. The salary range shown is NCUA's Local Pay Rate (LPR) which includes the locality rate for the Alexandria, Virginia geographical area. Please click here to review all salary ranges based on locality.
SELECTIVE SERVICE: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. You may register or check the status of your registration by visiting the Selective Service website at http://www.sss.gov/.
This position is in the bargaining unit.
Effective January 1, 2010, OPM must authorize any employment offers we make to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES (political) employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you must disclose that to the point of contact listed on this vacancy announcement.
Illegal drug use by individuals working for or on behalf of the federal government, whether on duty or off duty, is contrary to the efficiency of the service and in direct violation of the Controlled Substance Act and the Drug-Free Workplace Act.
NCUA IS A COMPETITIVE SERVICE FEDERAL AGENCY.
NCUA uses E-Verify, a web-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more aboutE-Verify, including your rights and responsibilities.
More than the number of positions listed may be filled through this vacancy announcement.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be reviewed for completeness and how well you meet the qualifications above. You will not receive further consideration if you fail to submit all the required documents as outlined in this announcement.
Hurdle 1 - Your resume and application package will be reviewed by an HR Specialist to determine if you meet the basic requirement (if applicable) and minimum qualification requirements as outlined in this announcement.
Hurdle 2 - If you are found to meet the minimal qualifications, the NCUA's Office of Human Resources will contact you by email within two weeks after the vacancy closes. At that time, you will be asked to submit narrative responses to a set of accomplishment record questions that demonstrate your proficiency in the competencies below. You will have at least 48 hours from the time the email is sent to submit your responses. Narrative responses are not required when submitting your initial application. You will be assessed based on the following competencies:
Consumer Access Technical Knowledge
Data Analysis
Self-Management
IMPORTANT - When describing your experience in the narratives, please be clear and specific. We will not make assumptions or inferences regarding your experience.
Basis for Rating: A panel of subject matter experts will evaluate your accomplishment record responses and assign a final score.
Referral - The top-scoring candidates will be referred to the hiring office for further consideration. The hiring office may directly contact candidates for interview(s). When a selection is made, applicants will be sent a disposition notification via email.
Reference Checks: Reference checks must be conducted for the top candidate(s) before a tentative offer may be extended. The reference checks will need to be conducted with current and former supervisors, if applicable, as a part of NCUA's selection assessment process.
Overstating your qualifications and/or experience in your application materials or response to the accomplishment record questions may result in your removal from consideration.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To apply for this position, you must provide a complete application package which includes:
1. Resume - Only resumes up to a total of two (2) pages will be accepted, applicants who submit resumes exceeding two pages will be removed from consideration.
Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files.
We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume.
The resume builder on USAJOBS can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
To maximize the content of your resume, you are advised to follow the guidance found here.
2. Other supporting documentation:
Cover letter, optional
College transcript(s), if qualifying based on education or if a basic requirement
Career Transition Assistance Program documentation, if applicable (e.g. Certification of Expected Separation, Reduction In Force separation notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
Most recent performance appraisal, optional
SF-50 Requirement: NCUA employees must submit a legible copy of a SF-50 Notification of Personnel Action. Your SF-50 must clearly show your position title, series, grade, tenure (block 24), type of service (block 34), and full performance level to confirm your status and eligibility. Information about how to read your SF-50 can be found on USAJOBS here. Award and detail SF-50s do not provide sufficient information to determine eligibility and are not acceptable.
SF-50s with an effective date within the past 52 weeks may not be sufficient. You may need to provide additional SF-50s-for example, along with a recent SF-50, consider submitting the SF-50 that documents your most recent promotion.
Accomplishment Record Narrative: After the announcement has closed, if you are found minimally qualified, you may be contacted via email by the NCUA's Office of Human Resources and asked to submit narrative responses to a set of accomplishment record questions. If you fail to submit your responses by the due date listed in the email notification, you will not receive further consideration for this position. Narrative responses are not required when submitting your initial application.
CTAP: Federal employees seeking CTAP eligibility must submit proof of their eligibility:
Copy of agency notice; and
Most recent performance rating;
To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated 85 or above on the rating criteria for this position. For additional information, click CTAP.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section. The complete application package must be received by 11:59:59 P.M. ET on 05/18/2026 to receive consideration.
1. To begin, click "Apply" online to access the online application. You will need to be logged into your USAJOBS account to apply.
2. Complete the online application and upload all required documentation as listed in the Required Documents section.
3. USAJOBS Two-Page Resume Limit: Federal agencies may only accept resumes up to two (2) pages in length. Applicants with resumes exceeding two (2) pages will be removed from consideration. Ensure your resume clearly describes your relevant experience, education and accomplishments within this two--page limit. Visit the USAJOBS Help Center for more information.Visit the USAJOBS Help Center for more information.
The Office of Personnel Management has provided the following guidance to applicants:
Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files.
We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume.
The resume builder on USAJOBS can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
4. Carefully review your application package before final submission.
5. After submitting your application package, you will receive an acknowledgement email. You may check the status of your application at any time by logging into your USAJOBS account.
To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the "Application Status" link, and then select the "More Information" link for this position. The "Application Status" page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
National Credit Union Administration
1775 Duke St
Alexandria, VA 22314
US
Next steps
Once your online application is successfully submitted you will receive an email notification from the system confirming receipt. Your application will then be evaluated, and you will receive further notification(s) as the status of your application is updated. You may check the status of your application at any time by logging into your USAJOBS account and clicking on your application.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you must provide a complete application package which includes:
1. Resume - Only resumes up to a total of two (2) pages will be accepted, applicants who submit resumes exceeding two pages will be removed from consideration.
Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files.
We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume.
The resume builder on USAJOBS can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
To maximize the content of your resume, you are advised to follow the guidance found here.
2. Other supporting documentation:
Cover letter, optional
College transcript(s), if qualifying based on education or if a basic requirement
Career Transition Assistance Program documentation, if applicable (e.g. Certification of Expected Separation, Reduction In Force separation notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
Most recent performance appraisal, optional
SF-50 Requirement: NCUA employees must submit a legible copy of a SF-50 Notification of Personnel Action. Your SF-50 must clearly show your position title, series, grade, tenure (block 24), type of service (block 34), and full performance level to confirm your status and eligibility. Information about how to read your SF-50 can be found on USAJOBS here. Award and detail SF-50s do not provide sufficient information to determine eligibility and are not acceptable.
SF-50s with an effective date within the past 52 weeks may not be sufficient. You may need to provide additional SF-50s-for example, along with a recent SF-50, consider submitting the SF-50 that documents your most recent promotion.
Accomplishment Record Narrative: After the announcement has closed, if you are found minimally qualified, you may be contacted via email by the NCUA's Office of Human Resources and asked to submit narrative responses to a set of accomplishment record questions. If you fail to submit your responses by the due date listed in the email notification, you will not receive further consideration for this position. Narrative responses are not required when submitting your initial application.
CTAP: Federal employees seeking CTAP eligibility must submit proof of their eligibility:
Copy of agency notice; and
Most recent performance rating;
To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated 85 or above on the rating criteria for this position. For additional information, click CTAP.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section. The complete application package must be received by 11:59:59 P.M. ET on 05/18/2026 to receive consideration.
1. To begin, click "Apply" online to access the online application. You will need to be logged into your USAJOBS account to apply.
2. Complete the online application and upload all required documentation as listed in the Required Documents section.
3. USAJOBS Two-Page Resume Limit: Federal agencies may only accept resumes up to two (2) pages in length. Applicants with resumes exceeding two (2) pages will be removed from consideration. Ensure your resume clearly describes your relevant experience, education and accomplishments within this two--page limit. Visit the USAJOBS Help Center for more information.Visit the USAJOBS Help Center for more information.
The Office of Personnel Management has provided the following guidance to applicants:
Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files.
We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume.
The resume builder on USAJOBS can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
4. Carefully review your application package before final submission.
5. After submitting your application package, you will receive an acknowledgement email. You may check the status of your application at any time by logging into your USAJOBS account.
To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the "Application Status" link, and then select the "More Information" link for this position. The "Application Status" page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
National Credit Union Administration
1775 Duke St
Alexandria, VA 22314
US
Next steps
Once your online application is successfully submitted you will receive an email notification from the system confirming receipt. Your application will then be evaluated, and you will receive further notification(s) as the status of your application is updated. You may check the status of your application at any time by logging into your USAJOBS account and clicking on your application.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
