About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the 27th Force Support Squadron Marketing Department.
The announcement is for Full Time vacancy.
About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the 27th Force Support Squadron Marketing Department.
The announcement is for Full Time vacancy.
Please see the "Who May Apply" section under the Qualifications section.
Executes the 27th Force Support Squadron brand through messaging, copy, graphic, video and promotional content to be distributed through social media. Responsible for developing a positive social media presence through creating, editing, publishing, administering and removing social media content. Manages multiple versions of content and design. Implement new technologies and make recommendations of solutions for customers.
Performs data analysis and utilizes results to optimize communication methods and technologies to engage with customers and maximize the squadron brand. Identifies relevant new strategies and technology to increase customer' engagement and to create online brand exposure. Develop content for all customer-facing social media formats utilized by the Marketing office. Maintains current knowledge on emerging technologies/industry trends and applies into operations and activities.
Serves in an administrative support capacity as well as backup to general website/app operations. Performs general office duties such as receiving phone calls and visitors. Refers inquiries, concerns or questions for specific issues or actions to the appropriate Marketing representative. Works in tandem with colleagues and the Marketing Director to develop creative social media promotions, information and direct marketing where available in the social media environment.
Reviews copy, graphics, advertisements and links to ensure quality and proper branding of the social media environment. Works with base agencies governing web, content/security to ensure all Air Force and Federal Regulations are met. Performs other duties as assigned.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12951607
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 05/14/2026
Family Member Preference, Military Spouse Preference, and Outside Applicant Veteran
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
Applicant must possess ability to effectively communicate both orally and in writing using the English Language. Must have progressively responsible experience and skill in multi-channel social media marketing on the following: Facebook, Twitter, Instagram, and Pinterest.
Experience must have been sufficiently demanding to demonstrate ability to perform at this pay band level. In addition, must have a working knowledge of corresponding analytics suites of each social medium as well as general website operations and best practices. Experience with using publishing tools such as WordPress as well as MS Office required. Knowledge of Adobe Illustrator, HTML, JavaScript and ability to work with deadlines in a wide range of resource types and levels in a fast-paced environment preferred.
Strong analytical problem-solving and organizational skills desired. Must have ability to multi-task, work under deadlines and carry a professional presence. Must possess skill in dealing with the public.
Ensures social media and relevant app information is accurate, and in compliance with AF instructions and guidelines. Ensures inappropriate and out of date content is removed. Performs duties in an effective and efficient manner in accordance with established timeframes. Plans and organizes efforts to achieve organization and functional needs and comply with higher headquarters guidance.
Ensures that interactions with internal and external customers are diplomatic and professional. Promptly and courteously receives, greets, and answers questions from customers face to face, telephonically, via email, and via social media. Completed work is reviewed through analysis of results achieved, objectives met/and or programs enhanced. Recommendations are thoroughly researched and analyzed to ensure all issues are properly addressed. Works independently, and as a team.
This is a designated drug testing position. The incumbent is subject to random testing for drug use.
-Must possess a valid motor vehicle operator's license.
-Must be able to satisfactorily complete a Tier 1 (T1) background investigation.
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 05/14/2026 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
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