This position is located in the Office of the Director, Montgomery Regional Office (RO). The incumbent serves as a Management Analyst and member of the professional staff for the Montgomery RO Director. The incumbent is responsible for conducting evaluative studies and serving as a consultant to the RO Director on pertinent issues associated with the effectiveness and efficiency of Montgomery RO operations as they relate to the delivery of benefits and service to Veterans.
Summary
This position is located in the Office of the Director, Montgomery Regional Office (RO). The incumbent serves as a Management Analyst and member of the professional staff for the Montgomery RO Director. The incumbent is responsible for conducting evaluative studies and serving as a consultant to the RO Director on pertinent issues associated with the effectiveness and efficiency of Montgomery RO operations as they relate to the delivery of benefits and service to Veterans.
Develops briefings or status/staff reports to plan, coordinate or advise on work reports.
Analyzes potential organizational problems or changing situations.
Presents controversial findings to agency/corporation senior managers with tact.
Communicates relevant information to resolve issues and develop solutions.
Summarizes recommendations discussed during meetings with customers for documentation purposes. Compose complex correspondence.
Writes documents such as memoranda/letters/reports that present highly sensitive and controversial agency policies.
Participates in the composition of complex correspondence or other written work for external high-level officials that are controversial and politically sensitive.
Provides oral reports of project status during management or team meetings.
Assist in conducting management studies of organizations, manpower utilization, work methods, management controls, and policies.
Perform analytical study of a variety of complex procedures designed to improve effectiveness of the operation.
Selective Service registration is required for males born after 12/31/1959
Selectees are subject to a background/suitability investigation.
Selected applicants will be required to complete an online onboarding process.
This position includes a one-year probationary period. Continued employment beyond the probation period requires agency certification that your performance and conduct support conversion to a career appointment and serve the public interest.
A complete application package must be submitted: Resume, transcripts, etc.
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement.
Time-in-Grade:
Applicants who are current federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.
For a GS-11 position you must have served 52 weeks at the GS-9 level.
For a GS-12 position you must have served 52 weeks at the GS-11 level.
To support your claim of time-in-grade, you must submit a promotion, within grade increase, or an appointment SF-50. Some applicants may have to submit more than one SF-50 to demonstrate their eligibility. See the required documents section for more information.
GS 11 To qualify at the GS-11 grade level: Applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-9).
Specialized experience: includes knowledge of qualitative and quantitative techniques in order to analyze, evaluate, and measure the effectiveness and efficiency of organizational operations. The duties and responsibilities of this position are at one level below, Management Analyst, GS-343-12, and in a training status.
OR
Applicants may substitute education for experience to qualify at the GS-11 grade level: Applicants must have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related.
GS-12 To qualify at the GS-12 grade level: Applicants must have one year of specialized experience equivalent to the GS-11 level.
Specialized experience: includes basic qualitative and quantitative techniques in order to analyze, evaluate, and measure the effectiveness and efficiency of organizational operations. Specialized experience also includes skill in applying communication techniques sufficient to present plans and proposals convincingly.
There is no education substitution at this grade level.
NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Office of Personnel Management's group coverage qualification standards associated Individual Occupational Requirements (IOR), and Individual Qualification Standards (IQS) covering white collar occupations in the Federal competitive service can be found here.
Additional information
This is not a virtual or remote position.
Work Schedule: Standard 5-day, 8-hour, full time (40 hours a week) schedule; Monday - Friday. Hours may vary to effectively carry out the mission. Compressed/Flexible: As determined by the hiring office Telework: Ad-hoc telework may be authorized as determined by the agency policy. Position Description/PD#: Management Analyst, GS-343-11/12; PD#40202-0 and 40201-0 Bargaining Unit: This position is not in the bargaining unit Relocation/Recruitment Incentives: Not authorized Financial Disclosure Report: Not required
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is GS-12.
Physical Requirements: The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; driving an automobile, etc. No special physical demands are required to perform the work.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or disabled Veterans with a compensable service-connected disability of 30% or more. Please contact the special placement coordinator or the human resources specialist listed on this vacancy for more information regarding applying for consideration under schedule A or as a 30% disabled Veteran.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified for this vacancy. A well-qualified candidate is defined as meeting all of the minimum qualification standards and eligibility requirements as well as possessing skills that clearly exceed the minimum qualifications requirements for this position. Information about ICTAP and CTAP eligibility can be found here.
VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
This job opportunity announcement may be used to fill additional vacancies.
If you are unable to apply online view the following link for information regarding an Alternate Application.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
In describing your experience, please be clear and specific. We will not make assumptions regarding your experience. Applicants who do not fully address the specialized experience needed for the position (as described above in the job announcement) in their resume or who do not possess the education to substitute for it will not be referred for consideration.
After you have met the minimum qualifications, you will be rated on the following competencies based on your application for this position:
Organizational Awareness: Knows the organization's mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization.
Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Technology Application: Uses machines, tools, or equipment effectively; uses computers and computer applications to analyze and communicate information in the appropriate format.
Writing - Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material that is appropriate for the intended audience.
Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
The following documents are required for all applicants:
Resume
SF-50/ Notification of Personnel Action
Resume (limited to 2 pages):
You must provide a resume detailing your specialized experience and competencies relevant to the position.
For qualifications determinations your resume must reflect hours worked per week, the inclusive dates of employment, and the level of your experience. If your resume does not reflect this information, you will not receive credit for the experience.
If you submit more than one copy of your resume, the most recent version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent." It is your responsibility to check the status and timestamp of all documents you submit as part of your application. We would recommend that you do not submit more than one version of your resume.
If your resume includes a photograph or other inappropriate material or content, we will not use it to make eligibility and qualification determinations, and you may not be considered further for the vacancy.
SF-50:
To support your claim that you have the required time-in-grade, you must submit your most recent promotion, within-grade increase, or appointment SF-50 (not an award or general adjustment SF-50). Some applicants may have to submit more than one SF-50 in order to demonstrate their eligibility.
If you previously held a higher grade, you must also submit an SF-50 showing that grade.
If you are seeking a reassignment/change to lower grade, you must submit a copy of your most recent SF-50 (non-award) AND the SF-50 placing you into your current position.
Accepted Documents:
Cover Letter
DD-214/ Statement of Service
Disability Letter (Schedule A)
Disability Letter (VA)
CTAP Documents
Other (2)
PCS Orders
Performance Appraisal
Professional Certification
Proof of Marriage Status
Resume
Separation Notice (RIF)
SF-15
SF-50/ Notification of Personnel Action
Transcript
Transcripts
If you are basing all or some of your qualifications on education or if a degree is required for the position, a transcript must be included as part of your application package.
Unofficial transcript(s) may be submitted, however it must contain the course names, levels, credits earned, and grades received.
Your transcript must contain the degree conferred date if you are substituting a degree for experience.
A photocopy of your degree is not acceptable in place of a transcript.
An official transcript will be required at a later date if you are selected for the position.
Applicants claiming CTAPeligibility must also submit:
Certification of expected separation or reduction-in-force separation notice and your most recent performance evaluation; and an SF-50 demonstrating your separation or the position you will be separated from. Or
Worker's compensation separation: agency certification of inability to place employee and notification of separation or a separation SF-50. Or
Disability annuity termination: Notification from OPM of disability annuity termination and separation SF-50 of the last position held. Or
Military reserve or National Guard technician special disability retirement annuity under 5 U.S.C. 8337(h) or 8456: Certification of special disability retirement annuity from a military department or National Guard bureau and separation SF-50 of the last position held.
Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. You will not be contacted for additional information. In addition to the information listed above, please use this checklist to ensure you have included other documents required for your application.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the https://apply.usastaffing.gov/ViewQuestionnaire/11019704 and submit the documentation specified in the job announcement. Documents will not be accepted after the closing date of the announcement.
The complete application package must be submitted by 11:59 PM (EST) on 05/11/2026 to receive consideration.
1. To begin, click apply online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
2. Click submit my answers to submit your application package.
Note: It is your responsibility to ensure that your response and any appropriate documentation is submitted by the cut-off date and/or closing date of the announcement. To verify that your application is complete, log into your USAJOBS account, select the application status link, and then select the more information link for this position. The details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to your application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USAJOBS account and click update application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
**Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan.**
Resumes longer than two (2) pages will result in ineligibility for further consideration for the position.
USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job.
Resumes should include information relevant to the KSAs and competencies of the position to which you are applying.
VA is unable to make assumptions about qualifications if not clearly listed.
Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job opportunity announcement.
Your resume must be 5MB or less.
We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages.
We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX).
We do not accept PDF portfolio files.
We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches.
Consider using 14-point size font for titles and 10-point for the main text in your resume.
The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
Additional guidance on this new requirement and resume building tools can be found at:
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in the job opportunity announcement.
Montgomery Regional Benefit Office
345 Perry Hill Rd
Montgomery, AL 36109
US
Next steps
After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. During our review, if your resume and application package do not support your questionnaire answers, we will adjust your rating accordingly. After the review is complete, a referral certificate(s) is issued, and applicants will be notified of their status by email (if provided). Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USAJOBS account: Here
For a more detailed update of your status, click on "more information." Information regarding applicant process can be found: Here
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
The following documents are required for all applicants:
Resume
SF-50/ Notification of Personnel Action
Resume (limited to 2 pages):
You must provide a resume detailing your specialized experience and competencies relevant to the position.
For qualifications determinations your resume must reflect hours worked per week, the inclusive dates of employment, and the level of your experience. If your resume does not reflect this information, you will not receive credit for the experience.
If you submit more than one copy of your resume, the most recent version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent." It is your responsibility to check the status and timestamp of all documents you submit as part of your application. We would recommend that you do not submit more than one version of your resume.
If your resume includes a photograph or other inappropriate material or content, we will not use it to make eligibility and qualification determinations, and you may not be considered further for the vacancy.
SF-50:
To support your claim that you have the required time-in-grade, you must submit your most recent promotion, within-grade increase, or appointment SF-50 (not an award or general adjustment SF-50). Some applicants may have to submit more than one SF-50 in order to demonstrate their eligibility.
If you previously held a higher grade, you must also submit an SF-50 showing that grade.
If you are seeking a reassignment/change to lower grade, you must submit a copy of your most recent SF-50 (non-award) AND the SF-50 placing you into your current position.
Accepted Documents:
Cover Letter
DD-214/ Statement of Service
Disability Letter (Schedule A)
Disability Letter (VA)
CTAP Documents
Other (2)
PCS Orders
Performance Appraisal
Professional Certification
Proof of Marriage Status
Resume
Separation Notice (RIF)
SF-15
SF-50/ Notification of Personnel Action
Transcript
Transcripts
If you are basing all or some of your qualifications on education or if a degree is required for the position, a transcript must be included as part of your application package.
Unofficial transcript(s) may be submitted, however it must contain the course names, levels, credits earned, and grades received.
Your transcript must contain the degree conferred date if you are substituting a degree for experience.
A photocopy of your degree is not acceptable in place of a transcript.
An official transcript will be required at a later date if you are selected for the position.
Applicants claiming CTAPeligibility must also submit:
Certification of expected separation or reduction-in-force separation notice and your most recent performance evaluation; and an SF-50 demonstrating your separation or the position you will be separated from. Or
Worker's compensation separation: agency certification of inability to place employee and notification of separation or a separation SF-50. Or
Disability annuity termination: Notification from OPM of disability annuity termination and separation SF-50 of the last position held. Or
Military reserve or National Guard technician special disability retirement annuity under 5 U.S.C. 8337(h) or 8456: Certification of special disability retirement annuity from a military department or National Guard bureau and separation SF-50 of the last position held.
Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. You will not be contacted for additional information. In addition to the information listed above, please use this checklist to ensure you have included other documents required for your application.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the https://apply.usastaffing.gov/ViewQuestionnaire/11019704 and submit the documentation specified in the job announcement. Documents will not be accepted after the closing date of the announcement.
The complete application package must be submitted by 11:59 PM (EST) on 05/11/2026 to receive consideration.
1. To begin, click apply online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
2. Click submit my answers to submit your application package.
Note: It is your responsibility to ensure that your response and any appropriate documentation is submitted by the cut-off date and/or closing date of the announcement. To verify that your application is complete, log into your USAJOBS account, select the application status link, and then select the more information link for this position. The details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to your application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USAJOBS account and click update application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
**Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan.**
Resumes longer than two (2) pages will result in ineligibility for further consideration for the position.
USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job.
Resumes should include information relevant to the KSAs and competencies of the position to which you are applying.
VA is unable to make assumptions about qualifications if not clearly listed.
Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job opportunity announcement.
Your resume must be 5MB or less.
We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages.
We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX).
We do not accept PDF portfolio files.
We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches.
Consider using 14-point size font for titles and 10-point for the main text in your resume.
The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
Additional guidance on this new requirement and resume building tools can be found at:
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in the job opportunity announcement.
Montgomery Regional Benefit Office
345 Perry Hill Rd
Montgomery, AL 36109
US
Next steps
After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. During our review, if your resume and application package do not support your questionnaire answers, we will adjust your rating accordingly. After the review is complete, a referral certificate(s) is issued, and applicants will be notified of their status by email (if provided). Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USAJOBS account: Here
For a more detailed update of your status, click on "more information." Information regarding applicant process can be found: Here
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
