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Secretary (OA)

Department of Veterans Affairs
Veterans Health Administration
Bruce W Carter Department of Veterans Affairs Medical Center

Summary

This position serves as the principal clerical/administrative assistant to the Chief of Surgical Care Services and Administrative Officer, supporting twenty-two specialty services at the Miami VA Healthcare System. As such secretarial support and is the primary resource for administrative functions within the entire Surgical Service. Coordinates all the clerical and day-to-day administrative support activities.

Overview

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Accepting applications
Open & closing dates
05/01/2026 to 05/11/2026
Salary
$53,740 - $69,864 per year
Pay scale & grade
GS 7
Location
1 vacancy in the following location:
Miami, FL
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
7
Job family (Series)
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
Yes
Announcement number
CBTC-12910720-26-MLH
Control number
867345700

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Duties

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Primary Duties and Responsibilities are the follow but not limited too:

  • Serves as the first point of contact for visitors and telephone inquiries, determining nature and urgency of calls/visits, and routing or documenting as appropriate.
  • Manages and prioritizes supervisor's calendar, independently scheduling appointments, meetings, and travel arrangements; notifies supervisor of upcoming engagements and provides relevant background information.
  • Independently accepts or declines appointments on behalf of the supervisor; arranges for appropriate delegation of responsibilities to subordinate staff as needed.
  • Coordinates and manages meeting logistics, including scheduling, preparing agendas, tracking attendance, preparing minutes, and ensuring appropriate follow-up actions.
  • Oversees the scheduling and coordination of appointments, conference rooms, and audio/video conferences; manages general office operations to ensure efficiency.
  • Coordinates domestic and international travel for leadership and staff: prepares itineraries, confirms reservations, and processes travel vouchers in a timely manner.
  • Prepares, reviews, and controls incoming and outgoing correspondence, including memos, reports, and official documents for the Chief of Operative Care.
  • Manages office supplies and equipment: monitors inventory, processes requests and orders, maintains proper documentation, and serves as liaison for office work orders.
  • Serves as coordinator for the credentialing process for all operative care providers; acts as PIV sponsor for the service.
  • Conducts and manages biannual Ongoing Professional Practice Evaluations (OPPE) and Focused Professional Practice Evaluations (FPPE) for all providers, including Moderate Sedation Providers.
  • Plans, tracks, and documents staff mandatory education and training requirements in the Talent Management System (TMS), ensuring data accuracy and timely reporting.
  • Serves as primary timekeeper for the service, overseeing time and attendance for multiple sections and T&Ls, maintaining leave records, auditing timecards, and supporting personnel actions.
  • Conducts quarterly and bi-pay period audits of part-time physician timecards, policies, and supporting clinical documentation from CPRS to ensure compliance.
  • Pulls, reviews, and distributes reports from VistA (e.g., CUSS reports, unsigned operative reports, discharge summaries, and encounter reports) to support departmental operations and compliance.


Work Schedule: Monday - Friday, 7:30 am-4:00 pm
Compressed/Flexible: Not Authorized.
Telework: This position is not authorized for telework.
Virtual: This is not a virtual position.
Position Description/PD#: Secretary (OA)/PD08360-O
Relocation/Recruitment Incentives: Not Authorized.
Critical Skills Incentive (CSI): Not Authorized.
Permanent Change of Station (PCS): Not Authorized.
PCS Appraised Value Offer (AVO): Not Authorized.

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959
  • Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/11/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.


You may qualify based on your experience and/or education as described below:

  • Typing Proficiency: This position requires the skills of a qualified typist. In addition to meeting the experience and/or education requirements, you must be able to type at least 40 words per minute. -AND-
  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Receiving phone calls and determining the nature of the call; maintaining a calendar of events; making appointments; making travel arrangements; preparing meeting agendas; timekeeping; notetaking during meetings and recording minutes.

Physical Requirements: The work is sedentary. There may be occasional carrying of light objects, such as files, papers, and books. No special physical qualifications are required except ability to reach or stoop to lift or obtain files and to be able to communicate effectively with a wide variety of people. There may be need for extended hours on occasion due to emergency situations or emergency operations. The work is performed in an office setting; however, angry/upset patients and their family members may present a confrontational situation on occasion.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:

  • Accountability
  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork


Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

The Miami VA Healthcare System provides health care services at 9 locations in south Florida. Facilities include our Bruce W. Carter VA Medical Center in Miami and 8 community-based outpatient clinics in Deerfield Beach, Hollywood, Homestead, Key Largo, Key West, Miami, Pembroke Pines, and Sunrise. The Miami VA Healthcare System also includes an AIDS/HIV center, a prosthetic treatment center, a spinal cord injury rehabilitative center, and a Geriatric Research, Education, and Clinical Center. VA Miami health care is recognized as a center of excellence in spinal cord injury research and substance abuse treatment and is a recognized chest pain center. In addition to serving south Florida, VA Miami health care is the tertiary referral facility for the West Palm Beach VA Medical Center and provides open-heart surgery and other specialty services to VA facilities in Florida and nationwide.

Agency contact information

Michelle Herndon
Phone
813-816-7155 X100182
Email
Michelle.Herndon@va.gov
Address
Bruce W Carter Department of Veterans Affairs Medical Center
1201 Northwest 16th Street
Miami, FL 33125
US

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https://www.va.gov/jobs/

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