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SUPPORT SERVICES SPECIALIST

Department of the Army
Army National Guard Units

Summary

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.

This National Guard position is for a SUPPORT SERVICES SPECIALIST, Position Description Number D1595P02 and is part of the ME DCSIM, National Guard.

Overview

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Accepting applications
Open & closing dates
04/27/2026 to 05/13/2026
Salary
$61,722 - $80,243 per year
Pay scale & grade
GS 9
Location
1 vacancy in the following location:
Augusta, ME
1 vacancy
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Excepted
Promotion potential
9
Supervisory status
No
Security clearance
Not Required
Drug test
No
Financial disclosure
No
Bargaining unit status
No
Announcement number
ME-12946421-AR-T32-26-054
Control number
867055700

This job is open to

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Clarification from the agency

AREA I: All qualified permanent and indefinite MEARNG Warrant Officer (CW3 & Below) and Enlisted on-board Technicians who apply. AREA II: All MEARNG Warrant Officer (CW3 & Below) and Enlisted Members of the Maine Army National Guard.

Duties

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Supports official records and information management programs and initiatives. Controls, organizes, guides, and trains the force to achieve Activity information resource goals and objectives. Implements records management objectives and goals, policies, and requirements to accomplish tasks. Executes various higher headquarters directives. Conducts studies, resolves problems, and provides advice and assistance to Activity organizations for both automated and manual record-keeping systems. Implements records management with directorates and units within the installation and/or state. Coordinates with subject matter authorities/experts and records coordinators to ensure process is fully integrated with the organization's records management program. Acts as a Records Manager for the agency's automated archive records management system, with organization-wide responsibility for ensuring the creation and preservation of official mission records throughout the installation and/or state. Reviews and approves agency file plans for installation and/or state, ensuring compliance with and enforcement of National Archives and Records Administration (NARA), Dept. of Defense (DOD), and Dept. of Army (DA) policies and rules governing management information requirements under the Army records management system. Conducts and/or facilitates specialized training sessions and briefings on records/information management. Provides technical assistance to staff elements, units and activities with regard to establishment and operation of records systems. Executes initial training for newly appointed records coordinators and annual refresher training thereafter. Executes training programs covering the military correspondence preparation and management. Performs records management studies or surveys as needed. Gathers and compiles information and statistical data in assigned special projects. Freedom of Information Act / Privacy Act Program Management. Serves as the installation and/or state Privacy Act Officer and FOIA Officer. Develops policies and procedures necessary for the effective administration of the Freedom of Information/Privacy Act (FOIA/PA) Program. Ensures compliance with state and federal laws. Coordinates FOIA/PA requests with the installation and/or state Judge Advocate General (JAG) for a legal determination regarding releasable information. Executes plans, policies, and objectives for automated records management program administration. Recommends updates to policies and procedures to ensure compliance with established/approved/implemented directives. Provides technical advice to management on maintenance and disposition of records. Establishes necessary operating procedures to effectively control records created within the organization. Identifies areas of improvement based on policy issuance, higher-level directives, and new initiatives. Controls and disseminates key documents, ensuring changes/current revision status of documents are identified. Coordinates with proponents to establish schedules for review, notifying directorates and archiving rescinded documents according to relevant policy and resolving all problems/issues related to records and information management within the Activity and in support of higher HQs. Develops recommendations for improving these records systems. Conducts studies of installation and/or state to validate essential business operations processes performed, with a specific focus on information technology (IT) solutions and applications relative to electronic records management. Interfaces with personnel within the same organization, local users, NGB, other agencies, and vendors in resolution of problems, recommendation of database application changes and system upgrading or enhancements. Provides interpretations of limited and/or conflicting regulations and guidance concerning database management and coordinates with appropriate personnel concerning the resolution of problem areas encountered. Serves as an Assistant Printing and Publications Control Officer, responsible for providing guidance and input in order to carry out the provisions of the installation and/or state Publishing and Printing Program. Assists in leading the installation and/or state Printing and Reproduction Program and/or Facility. Assists in the management of an electronic publishing facility as required. Serves as a point of contact for office and units who must meet printing and publishing requirements through outside agencies. Implements state-wide policy for print management. Provides input for budget estimates for printing operations. Serves as an subject matter expert in the management of the publications and forms development process. Implements policy for electronic and digital publishing, providing technical guidance to headquarters staff and subordinate headquarters and organizations. Performs other duties as assigned.

Requirements

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Conditions of employment

  • NATIONAL GUARD MEMBERSHIP IS REQUIRED. If you are not sure you are eligible for military membership, please contact a National Guard recruiter prior to applying for this position.
  • This is an excepted service position that requires membership in a compatible military assignment in the employing state's National Guard, required prior to the effective date of placement.
  • Selectee will be required to wear the military uniform.
  • Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment.
  • Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement.
  • Males born after 31 December 1959 must be registered for Selective Service.
  • Federal employment suitability as determined by a background investigation.
  • May be required to successfully complete a trial period.
  • Participation in direct deposit is mandatory.

Qualifications

Military Grades: Warrant Officer (CW3 & Below) and Enlisted Members

GENERAL EXPERIENCE: Experience, education or training in administrative, professional, technical, or other work that provided knowledge of support services. Knowledge of administrative methods and procedures used in planning and organizing work, and skill in dealing with others in person-to-person work relationships. Experience working with people from various levels and backgrounds to obtain their cooperation or compliance with procedures, rules, or practices. Experience using computer and automation systems.


SPECIALIZED EXPERIENCE: Must have experience, education, or training dealing with management principles and supervisory responsibility for support service functions required by type of position to be filled and the organization involved such as records management, policy and plans, publications, and mail management.

Ability to control, organize, guide, and train the force to achieve information resource goals and objectives.

Skill in providing advice and assistance to organizations for both automated and manual record-keeping systems.

Knowledge of the Freedom of Information Act / Privacy Act

Ability to oversee installation official mail operations to include unit official mailroom inspections, training for personnel who will be handling unit mail, official mail and distribution, and postage metering of all outgoing official mail.

Education

If you are using Education to qualify for this position,
You must provide transcripts or other documentation to support your Educational claims. To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position.

Additional information

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (Register | Selective Service System : Selective Service System (sss.gov)).

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

Skill in providing advice and assistance to organizations for both automated and manual record-keeping systems.

Knowledge of the Freedom of Information Act / Privacy Act

Ability to oversee installation official mail operations to include unit official mailroom inspections, training for personnel who will be handling unit mail, official mail and distribution, and postage metering of all outgoing official mail.

Army National Guard Units

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.

The National Guard is the oldest component of the Armed Forces of the United States. Since the earliest American colonial days, citizens have joined together for collective defense. We have a proud tradition of coming to the aid of our friends and neighbors in times of serious emergencies. Join our National Guard team and serve your nation, your states and your community!

Agency contact information

Cara MacVane
Phone
(207) 430-6019
Fax
(207) 626-4246
Email
cara.e.macvane.civ@army.mil
Address
ME DCSIM
194 Winthrop Street
Augusta, ME 04330
US

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http://www.nationalguard.mil

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