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Management and Program Analyst

Department of Homeland Security
Citizenship and Immigration Services
Field Operations Directorate, District 13

Summary

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud.

As a Management and Program Analyst, you will conduct and lead diverse and unique projects to gather and analyze data affecting district administrative functions to ensure the success of the USCIS mission and provide assistance and support to both District and Field Office management.

Overview

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Accepting applications
Open & closing dates
04/29/2026 to 05/08/2026
Salary
$125,431 - $163,062 per year
Pay scale & grade
GS 13
Location
1 vacancy in the following location:
New York, NY
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Temporary promotion - Refer to the "How You Will Be Evaluated" section of the announcement for more details.
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Not Required
Drug test
Yes
Position sensitivity and risk
NCS/High Risk
Financial disclosure
No
Bargaining unit status
No
Announcement number
12947612-N13-IMP-26
Control number
866942000

This job is open to

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Clarification from the agency

Current U.S. Citizenship and Immigration Services (USCIS) employees with competitive status, USCIS CTAP or USCIS RPL eligibles and RAIO overseas employees approved for rotation. LOCAL COMMUTING AREA: Current U.S. Citizenship and Immigration Services (USCIS) employees with competitive status, USCIS CTAP or USCIS RPL eligibles and RAIO overseas employees approved for rotation.

Duties

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  • Organizational Location: This position is located in the Department of Homeland Security, U.S. Citizenship and Immigration Services, within District 13 and are assigned based on the need of the agency.
  • Performs complex data pulls from administrative systems in order to perform in-depth studies.
  • Provides in-depth analysis of district/field office administrative programs; responds to data calls from higher headquarters to provide fully analyzed data.
  • Develops, organizes, and delivers reports of analyzed data.
  • Serves as the District lead for internal controls programs; developing processes, monitoring compliance, and reporting results through the Regional Office to Field Operations Directorate.
  • Develops and facilitates training for all District OSS' including developing and/or updating administrative process SOPs, and coordinating with counterparts in other Districts to identify and develop enterprise wide practices and procedures.
  • Identifies and involves other internal and external stakeholders that can provide collaborative input and assistance.
  • Initiates projects and monitors project milestones and progress and makes educated judgments and adjusts timelines and assignments as projects proceed in order to meet the requirements and priorities determined by management.

Requirements

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Conditions of employment

Conditions of Employment:

  • You must be a U.S. Citizen or U.S. National to apply for this position
  • Successfully pass a Background Investigation including financial disclosure
  • You must pass a drug screening
  • Males born after 12/31/1959 must be registered with the Selective Service
  • Political appointees may require OPM approval before on-boarding
  • USCIS applies the Telework Enhancement Act of 2010 to its telework program
This position IS NOT considered "essential" for purposes of reporting to work when the facility might otherwise be closed.

LOCAL COMMUTING AREA: This job is for individuals who currently reside within the local commuting area or, if selected, are willing to establish their permanent residence within the local commuting area of the announced duty location(s) you are applying for.

Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S. Federal or Military employee serving overseas.

Probationary Period: You may be required to serve a probationary period of 1 year.

Qualifications

THE PHYSICAL DUTY STATION FOR THE NEW YORK DISTRICT OFFICE IS THE JACOB K. JAVITS FEDERAL BUILDING AT 26 FEDERAL PLAZA, NEW YORK, NY 10278.

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 05/08/2026.

Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 05/08/2026.

GS-13: You qualify at the GS-13 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-12 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the 3 out of the 4 of the following duties:
  • Applying understanding of administrative functions to include Human Resources, Emergency Management, Logistics, Fleet Management, Workers Compensation, Budget and Financial Management.
  • Applying analytical methods to plan, organize, evaluate, and improve the effectiveness and efficiency of a variety of programs, ensuring compliance with agency requirements.
  • Conducting studies, analyzing findings and making recommendations on substantive administrative systems and/or programs that required applying knowledge of qualitative and quantitative analytical techniques.
  • Resolving broad and/or complex problems and issues associated with planning, coordinating and implementing agency programs and activities.
Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 05/08/2026. You must upload your resume under the "Resume" category. Resumes submitted under the "Other Documents" category will not be considered. Your most recently submitted resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. To help ensure your resume remains clear and easy to read, we recommend using margins of at least 0.8 inches and a font size of at least 11 point. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions.

Please ensure EACH work history includes ALL of the following information:
  • Job Title (include series and grade if Federal Job)
  • Duties (be specific in describing your duties)
  • Employer's name and address
  • Supervisor name and phone number
  • Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
  • Start and end dates for each grade/pay level if you've held a federal position.
  • Full-time or part-time status (include hours worked per week)
  • Salary
Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.

Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service.

Education

EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.

Voluntary Separation Incentive Payment (VSIP): Per 5 CFR 576.202, An employee who receives a Voluntary Separation Incentive Payment (VSIP) and later accepts employment for compensation with the Government of the United States within 5 years of the date of the separation on which the VSIP is based, including work under a personal services contract or other direct contract, must repay the entire amount of the VSIP to the agency that paid it (proof of payment is required) before the individual's first day of reemployment.

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

Common definitions for hiring terms found in this announcement.

Additional information

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information)

Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation. This may include a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. The background investigation process is initiated after a selection is made. For more information visit the OPM Mythbuster Page.

If a SECRET or TOP SECRET clearance is needed or the position is designated a Sensitive National Security position, all selected candidates must meet the requirements for these clearances or Sensitive National Security position prior to placement AND maintain that level of clearance or national security eligibility while encumbering the position.

DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

It is our responsibility to eliminate any risks to national security, public health, and public safety that could be posed by individuals who use illegal drugs. This position may be subject to random testing as a condition of employment. A positive drug test or refusal to be tested will result in disciplinary action, up to and including removal from Federal service.

Note: If you previously retired from the Federal service and are receiving an annuity, your salary may be offset by the amount of your annuity.

The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to our Staffing Helpdesk.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

THIS IS A TEMPORARY ASSIGNMENT NOT TO EXCEED (1) ONE YEAR BUT MAY BE EXTENDED FOR AN ADDITIONAL YEAR UP TO A TOTAL OF FIVE (5) YEARS. THE SELECTEE(S) MAY BE CONVERTED WITHOUT FURTHER COMPETITION, IF THE POSITION BECOMES PERMANENT. SELECTEES WHO ARE NOT CONVERTED TO PERMANENT POSITIONS WILL RETURN TO THEIR FORMER POSITION OF RECORD OR LIKE POSITION(SAME GRADE, FULL PERFORMANCE LEVEL AND LOCATION),AFTER COMPLETION OF THE TEMPORARY ASSIGNMENT.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • Accountability
  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Influencing/Negotiating
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork


The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12947612.

Special Employment Consideration:The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

Citizenship and Immigration Services

U.S. Citizenship and Immigration Services (USCIS) is the government agency that oversees lawful immigration to the United States. USCIS upholds America's promise as a nation of immigrants and fosters a culture of opportunity and growth. USCIS addresses fraud, national security, and public safety concerns that may be detected within the immigration benefit process. To help USCIS deliver on our mission, we rely on our proud and dedicated workforce who work tirelessly to protect the United States and its citizens through legal immigration adjudication and fraud detection.

If you're ready to help safeguard the nation's immigration system and combat immigration fraud, review the HOW TO APPLY section for steps to prepare for your online applications.

Visit uscis.gov/careers for more information.

Agency contact information

HROC Staffing Help Desk

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