See below for important information regarding this job.
Additional vacancies may be filled from this announcement.
DCMA Location Negotiable upon Selection. This job will close when we have received 150 applications, which may be sooner than the closing date. This is not a remote work position. See DCMA Location List, not all locations may be available.
Summary
See below for important information regarding this job.
Additional vacancies may be filled from this announcement.
DCMA Location Negotiable upon Selection. This job will close when we have received 150 applications, which may be sooner than the closing date. This is not a remote work position. See DCMA Location List, not all locations may be available.
This job is open to current permanent competitive service DCMA employees. Veterans eligibilities include Veterans Employment Opportunities Act (VEOA); Military Spouse Preference (MSP), Retained Grade Preference (RGP), and Military Reserve and National Guard Technician eligible may also apply.
Serves as the Director of the Customer Engagement Group and exercises the full range of supervisory personnel management authorities over senior level GS-14 subject matter experts.
Manage DCMA’s strategic outreach to leaders in the Office of the Secretary of War (OSW), Under Secretary of War for Acquisition and Sustainment, Research and Engineering, 4th Estate Agencies, Military Services, Buying Commands, and non-DoW Agencies
Represents DCMA on boards, councils, and task groups convened by external stakeholders.
Participates with high level representatives of public and private industry on matters pertaining to customer expectations.
Provides leadership to subordinates and technical guidance to executive/management level representatives from the Military Services, DCMA, and other Government Agencies.
Security Requirements: Non-Critical Sensitive with Secret Access
Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
Qualifications
To qualify for a Director Customer Engagement, your resume and supporting documentation must support:
Specialized Experience: One year of specialized experience that equipped you with the competencies to successfully perform the duties of the position and is directly in, or related to, this position. To qualify for the NH-04 level, specialized experience must be at the NH-03 or GS-13 grade level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:
Representing the organization's value for the Acquisition Enterprise during senior customer engagements and forums.
Preparing executive leadership for industry engagements such as councils, steering groups, industry meetings, and forums.
Collecting, analyzing, synthesizing, and disseminating relevant customer and industry data, information, and intelligence to internal and external customers.
Providing direction, maintaining ethical standards, and leading teams in executing complex contract management and operational responsibilities in a high-accountability Department of War (DoW) environment.
Education
Substitution of education may not be used in lieu of specialized experience for this grade level.
Additional information
This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: DoDI 1400.25-V300.
Tour of Duty: Flexible
FLSA: Exempt
Bargaining Unit: No
If selected for an interview, you may be required to provide your last three performance appraisals to the panel.
Selectee may be required to serve a trial/probationary period.
Acquisition, Technology & Logistics (AT&L) CAP: Position is a DoD Critical Acquisition Position & requires DoD Acquisition Contracting, Professional certification within required timeframes. Selectee must also achieve 80 hours of Continuous Learning Points (CLPs) every 2-years and sign a written agreement to remain in Federal service in the position for at least three years. Click here for more details and Resources.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The assessments for this job will measure the following Competencies:
Accountability
Conflict Management
Developing Others
Influencing/Negotiating
Leadership
Problem Solving
Stakeholder Management
Technical Competence
Please follow all instructions carefully. Errors or omissions may affect your eligibility and/or score.
Once the application process is complete, a manual review of your resume and supporting documentation will occur to determine if you are eligible and among the best qualified as determined by the predetermined cutoff score. Your score is based on your responses to the assessment questionnaire.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents for submission vary based on the authority you are using to apply (e.g., applying as a veteran, a current permanent Federal employee, a reinstatement, etc.). Your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
The following documents are REQUIRED: 1. Your resume:
IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.
Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
To ensure full credit for time worked regarding qualifications determinations your resume must include your work schedule. You are strongly encouraged to ensure your resume contains the number of hours worked per week and the specific dates of employment (i.e.,"40 hrs. per week; 1/15/2020 - 1/14/2022" or "30 hrs. per week; 1/15/2020 - Present").
2. Veteran's Documents:
If applying using veteran's preference or under a Veteran's hiring authority you must submit the following documents:
DD214 showing character of service, SF-15 Form and VA letter showing final percentage, or certification of expected discharge or release from active duty.
You must provide a SF-50 (most current Gen Adj or WGI actions are best), or other equivalent official "Notification of Personnel Action" (Note: Request for Personnel Action (SF-52) is NOT acceptable.) Your SF-50 must reflect Tenure (Block 24) and Position Occupied (Block 34).
Please review the link for ICTAP, ALL PPP ELIGIBILITIES AND OTHER SUPPORTING DOCUMENTS needed for proof of eligibility:Supporting Document.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
The complete application package must be submitted by 11:59 PM (EST) on 05/05/2026 to receive consideration.
To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. NOTE: Resumes up to a total of two pages will be accepted.Resumes exceeding two pages will be removed from consideration.
You will receive an email notification when your application has been received for the announcement.
If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.
To verify the status of your application, log into your USAJOBS account, https://www.usajobs.gov, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
PH0000 DEFENSE CONTRACT MGT - HEADQUARTERS
3901 Adams Ave
Bldg 10500
Fort Lee, VA 23801
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility and qualifications for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit:https://www.usajobs.gov/Help/how-to/application/status/
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Required documents for submission vary based on the authority you are using to apply (e.g., applying as a veteran, a current permanent Federal employee, a reinstatement, etc.). Your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
The following documents are REQUIRED: 1. Your resume:
IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.
Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
To ensure full credit for time worked regarding qualifications determinations your resume must include your work schedule. You are strongly encouraged to ensure your resume contains the number of hours worked per week and the specific dates of employment (i.e.,"40 hrs. per week; 1/15/2020 - 1/14/2022" or "30 hrs. per week; 1/15/2020 - Present").
2. Veteran's Documents:
If applying using veteran's preference or under a Veteran's hiring authority you must submit the following documents:
DD214 showing character of service, SF-15 Form and VA letter showing final percentage, or certification of expected discharge or release from active duty.
You must provide a SF-50 (most current Gen Adj or WGI actions are best), or other equivalent official "Notification of Personnel Action" (Note: Request for Personnel Action (SF-52) is NOT acceptable.) Your SF-50 must reflect Tenure (Block 24) and Position Occupied (Block 34).
Please review the link for ICTAP, ALL PPP ELIGIBILITIES AND OTHER SUPPORTING DOCUMENTS needed for proof of eligibility:Supporting Document.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
The complete application package must be submitted by 11:59 PM (EST) on 05/05/2026 to receive consideration.
To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. NOTE: Resumes up to a total of two pages will be accepted.Resumes exceeding two pages will be removed from consideration.
You will receive an email notification when your application has been received for the announcement.
If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.
To verify the status of your application, log into your USAJOBS account, https://www.usajobs.gov, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
PH0000 DEFENSE CONTRACT MGT - HEADQUARTERS
3901 Adams Ave
Bldg 10500
Fort Lee, VA 23801
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility and qualifications for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit:https://www.usajobs.gov/Help/how-to/application/status/
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
