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IT Specialist (Systems Analysis)

Department of Transportation
Federal Aviation Administration
ATO, NAS Security & Enterprise Operations, Enterprise Control Center Team, AJW-B350

Summary

Acts as an Enterprise system network expert in support of systems/services across the NAS Security and Enterprise Services (NASEO) Directorate. Works independently under minimal direction of a manager/executive performing highly complex and challenging activities.

Overview

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Accepting applications
Open & closing dates
04/28/2026 to 05/18/2026
Salary
$95,489 - $148,037 per year

Salary with locality to be determined at time of job offer.

Pay scale & grade
FV J
Locations
few vacancies in the following locations:
San Diego, CA
Hampton, GA
Olathe, KS
Telework eligible
Yes—Situational telework in accordance with agency policy.
Travel Required
Occasional travel - The job may require travel from time-to-time, but not on a regular basis. The travel may be for training or other work-related duties.
Relocation expenses reimbursed
Yes— - Fixed Rate PCS - Permanent Change of Station (Current Federal Employee) - In accordance with applicable FAA Travel regulations, a fixed relocation payment of $27,000 will be paid. Relocation expenses paid are subject to applicable taxes.
Appointment type
Permanent
Work schedule
Full-time
Service
Excepted
Promotion potential
NA
Supervisory status
No
Security clearance
Other
Drug test
Yes
Bargaining unit status
Yes - This is a bargaining unit position, represented by the Professional Aviation Safety Specialists (http://www.passnational.org).
Announcement number
ACT-ATO-26-AJWB350-98417
Control number
866781200

This job is open to

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Clarification from the agency

Open to Current Permanent FAA Employees only.

Duties

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Applies experience and specialized knowledge, as well as an understanding of new technologies and methodologies, to solve complex problems and develop improved processes or systems. Assignments frequently require knowledge and experience working across functional and/or organizational lines. Broad policies and objectives provide general
guidance, but require the innovation for developing new or modified processes taking into consideration FAA policies, government-wide regulations, and industry standards. Provides 24/7 Enterprise network operational support for NAS systems through monitoring and overseeing critical services and applications. Ensures all procedures and actions taken protect the integrity of the NAS. Works directly with the Operations Integration, Operations Support, In Service Management, and other FAA organizations during the implementation of new/modified systems/services to insure operational readiness. This includes NEXTGEN current and future products and services. Maintains enterprise perspective of service impact and relates issues as necessary. Documents technical impacts and reports potential impacts of NAS enterprise events. Briefs affected internal and external customers on interruptions and anticipated restoration activities. Monitors, analyzes, and troubleshoots end to end service performance to identify anomalies that have a potential for service disruption. Maintains real-time awareness of events affecting customers and overall service impact. May be required to provide technical assistance to return end to end services to operational mode when an interruption occurs. Monitors, troubleshoots and coordinates service outages with appropriate internal and external control centers. Coordinates with appropriate control centers and vendors to restore enterprise services in an expeditious manner. Analyzes and tracks performance trends to identify risks and potential impacts to end to end services. Evaluates causes of service degradations and recommends safeguards. Maintains updated knowledge of networking protocols and experience with network management utilities. Develops solutions to resolve NAS operational problems which can have national or international implications without intervention of management or a more experienced technical specialist. Work rarely needs review for assurance of technical compliance or cross-organizational conflict. Maintains documentation relating to system operation procedures. Prepares informational and technical reports and presents briefings to include issues, mitigation strategies, and recommendations. Remains current on job-specific knowledge and trends through training courses, workshops, seminars. Issues Notice to Airmen (NOTAM) when appropriate. Duties directly impact NAS Operations.

Requirements

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Conditions of employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents).
  • Designated or Random Drug Testing required.

Qualifications

For additional information please view the complete OPM qualification standard for the Group Coverage Qualification Standard for IT Specialist, please visit:

https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/

To qualify for this position you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-I / FG/GS-13. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.

Specialized experience is:Experience providing 24/7 Enterprise network operational support for NAS systems through monitoring and overseeing critical services and applications.

Applicants should include examples of specialized experience in their work history.

Qualifications must be met by the closing date of this vacancy announcement.

Interviews: Some, all or none of the applicants may be interviewed.

Preview job questionnaire

Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements

This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing.

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.

Equal or lower pay band/level applications will be accepted.

Links to Important Information: Locality Pay, COLA

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.



IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Federal Aviation Administration

At the FAA, the sky is not the limit—it is just the beginning. Exciting new opportunities are emerging in aviation and aerospace. Significant investments are advancing the research and development of autonomous vehicles, environmentally friendly electric aircraft, high-speed and long-endurance solar-powered aircraft, and new types of space vehicles. Success with these new technologies and vehicle types will introduce new ways to transport people and goods expanding aviation's footprint in transportation. People are our strength. We are a diverse workforce of over 44,000 located nationwide and spanning over 120 occupations to include air traffic control specialists, aviation safety inspectors, engineers, scientists, technicians, and business professionals. Join us in our mission to provide the safest, most efficient aerospace system in the world.

Agency contact information

Courtney Rowan
Phone
1 (609) 485-5867
Fax
1 (609) 485-8995
Email
courtney.a.rowan@faa.gov
Address
Federal Aviation Administration
ACT Regional HR Services Branch
Atlantic City International Airport, Bldg. 300
AHF-N710
Atlantic City, NJ 08405
US

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