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Pharmacy Supervisor- Patient Aligned Care Team

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration

Summary

The PACT Clinical Supervisory Pharmacist fulfills the duties and responsibilities of supervisor of personnel assigned to the PACT Clinical Programs Section of Pharmacy Service. As a supervisor, this position is responsible for the control of the policies, procedures, operations, and ongoing development of this section.




Overview

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Accepting applications
Open & closing dates
04/27/2026 to 05/08/2026
Salary
$140,306 - $182,401 per year
Pay scale & grade
GS 13
Location
1 vacancy in the following location:
Wilmington, DE
1 vacancy
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
25% or less - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Excepted
Promotion potential
None
Job family (Series)
Supervisory status
Yes
Security clearance
Not Required
Drug test
Yes
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
CBSZ-12924499-26-SK
Control number
866722800

This job is open to

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Clarification from the agency

NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below. First AOC (Area of Consideration) is Facility employees; Second AOC is VA Agency; Third AOC are all other eligible applicants.

Videos

Duties

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VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEwsThe incumbent is responsible for planning, directing, staffing, coordinating, and controlling a range of pharmaceutical services including:

Administrative

  • Plans, directs, and controls the pharmacy services and provides direct supervision to the pharmacists, technicians, students and residents assigned to PACT & HBPC Clinical Programs Section of Pharmacy Service. The incumbent manages the day-to-day operations, will approve or disapprove leave requests, performs timekeeping functions, writes functional and position descriptions and performance standards, evaluate employees, formulate work schedules and recommend personnel actions.
  • Interviews employee candidates, assists in making selections, assigns personnel, and serves as a mentor to help employees develop their full potential. Specifies advancements, within grade increases or disciplinary actions to the Professional Standards Board or the Chief of Pharmacy as appropriate
  • Plans, directs, and controls the comprehensive pharmacy services provided by the Clinical Pharmacy Practitioner and technicians assigned to Community Based Pharmacy Services; manages day-to-day operation and provides direct supervision of the pharmacy staff assigned to PACT Clinical Programs Section of Pharmacy Service; assists the Associate Chief, Clinical Pharmacy Services with other administrative functions or projects as assigned.
  • Assists the Chief and other pharmacy supervisors in establishing and accomplishing the pharmacy's mission and goals.
  • Conducts performance reviews and competency assessments in accordance with Human Resources requirements and specified deadlines. Initiates corrective/improvement measures when necessary. Writes functional and position descriptions and performance standards for the section. Recommends appointments and special advances, within-grade increases or disciplinary action to the Professional Standards Board or Chief of Pharmacy as appropriate. Supervisor will communicate the VHA and Wilmington VAMC Strategic Plans to their employees.
  • Chairs, prepares agenda and minutes when assigned for the PACT Clinical Programs Section of Pharmacy Service meetings. Holds regularly huddles and scheduled staff meetings. Meetings will be designed and conducted in such manner as to foster communication, problem solving, and dissemination of relevant information to improve services.
  • Collects, analyzes and acts upon workload output, productivity and quality assurance data. Uses this information in strategic planning, performance appraisals, performance awards, or disciplinary action as appropriate.
  • Establishes section goals and objectives consistent with department goals and develops the operational plans and policies to achieve them. Assists the Associate Chief, Clinical Pharmacy Services and other pharmacy leadership in establishing and accomplishing the pharmacy's mission and goals. Develops measures, assesses, and documents the competency and training needs of the PACT Clinical Programs Section of Pharmacy Service.
  • Reviews activities within assigned areas for compliance to standards of practice, federal and VA regulations. Reports deficiencies to Chief and Associate of Pharmacy and takes corrective actions.
Supervision
  • Collaborates with members of other services to negotiate, decide on and/or coordinate work-related changes affecting other services; advises Chief, Pharmacy Services and other Pharmacy Service Leadership of any impacts on such programs.
  • Assures that qualified pharmacists are available to provide the critical functions of the section.
  • Reviews activities within assigned areas for compliance with standards of practice. Takes corrective actions on deficiencies and reports them to the Associate Chief of Clinical Pharmacy Services.
Work Schedule: Monday - Friday, 7:30am - 4:00pm EST
Compressed/Flexible:No Authorized
Telework: Ad-Hoc
Virtual: This is not a virtual position.
Functional Statement #:Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Must pass pre-employment physical examination.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Education. Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree. Verification of approved degree programs may be obtained from the Accreditation Council for Pharmacy Education, 20 North Clark Street, Suite 2500, Chicago, Illinois 60602-5109; phone: (312) 664-3575, or through their Web site at: http://www.acpe-accredit.org/. (NOTE: Prior to 2005 ACPE accredited both baccalaureate and Doctor of Pharmacy terminal degree program. Today the sole degree is Doctor of Pharmacy.)
    • Graduates of foreign pharmacy degree programs meet the educational requirement if the graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification, which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet Based Test (TOEFL iBT).
  • Licensure. Full, current and unrestricted license to practice pharmacy in a State, Territory, Commonwealth of the United States (i.e., Puerto Rico), or the District of Columbia. The pharmacist must maintain current registration if this is a requirement for maintaining full, current, and unrestricted licensure. A pharmacist who has, or has ever had, any license(s) revoked, suspended, denied, restricted, limited, or issued/placed in a probationary status may be appointed only in accordance with the provisions in VA Handbook 5005, Part II, Chapter 3, section B, paragraph 16..
  • Physical Requirements. See VA Directive and Handbook 5019, Employee Occupational Health Services.
  • English Language Proficiency. Pharmacists must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d).
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations: In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates.

Pharmacy Supervisor, GS-13
  • Experience. In addition to the GS-12 requirements, must have 1 year of experience equivalent to the next lower grade level. Examples of experience include, but are not limited to: reviewing, interpreting, and verifying medication orders; processing and filling medication orders; making recommendations to other clinical staff regarding medication therapy; reviewing patient's medications, allergies, labs, and other information from the medical record to identify and solve medication-related problems; providing refill extensions and partial medication supplies; assisting in formulary management; and documenting and assessing adverse drug events.
  • Demonstrated Knowledge, Skills, and Abilities. Responsible for the professional and administrative management of an assigned area in pharmacy service, to include budgetary execution. Such individuals have responsibilities for supervising multiple pharmacists and technicians. Manages people, maintains effective interdepartmental relations, and cooperates with other services to accomplish the medical facility's mission and goals. Develops performance standards, assures that the program area is compliant with all regulatory and accrediting body requirements, designs and implements orientation and training programs for staff, and develops and maintains systems to monitor the performance of staff activities. Develops policies and procedures relative to their assigned area. Pharmacists assigned to this position must demonstrate the following KSAs:
    • Ability to effectively supervise subordinate staff.
    • Ability to communicate orally and in writing to persuade and influence clinical and management decisions.
    • Expert understanding of regulatory and quality standards pertaining to pharmacy.
    • Skill in managing people or programs.
  • Assignments. For all assignments above the full performance level, the higher level duties must consist of significant scope, administrative independence, complexity (difficulty) and range of variety as described in this standard at the specified grade level and be performed by the incumbent at least 25% of the time.
Preferred Experience: At least one year of PACT Clinical Supervisory experience, BCPS, DEA licensed.

Reference: See VA Handbook 5005/55, Part II, Appendix G15. For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.The full performance level of this vacancy is GS-13.

Physical Requirements: Incumbent must be physically and mentally able to perform the duties of the position efficiently.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

Agency contact information

Shaunella Kennedy
Phone
404-386-2138
Email
shaunella.kennedy@va.gov
Address
Wilmington VA Medical Center
1601 Kirkwood Highway
Wilmington, DE 19805
US

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