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Supervisory Program Manager (Senior Manager), AD-0340-00, GS-15 Equivalent (Excepted Service)

Department of Education
Federal Student Aid

Summary

This position is located in the Department of Education (ED), Federal Student Aid (FSA) in Washington, DC. The FSA is responsible for awarding billions of dollars in federal student aid funds. Our vision is to be the most trusted and reliable source of student financial aid, information, and services in the nation. Our core values include integrity, customer service, excellence, respect, stewardship, and teamwork.

Overview

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Accepting applications
Open & closing dates
04/24/2026 to 05/01/2026
This job will close when we have received 200 applications which may be sooner than the closing date. Learn more
Salary
$179,436 - $209,600 per year

Actual salary will be determined based on the location of selection.

Pay scale & grade
AD 00
Locations
1 vacancy in the following locations:
San Francisco, CA
Denver, CO
Washington, DC
Atlanta, GA
Remote job
No
Telework eligible
Yes—Situational telework may be approved in accordance with the agency's policy.
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Excepted
Promotion potential
00
Job family (Series)
Supervisory status
Yes
Security clearance
Other
Drug test
No
Position sensitivity and risk
High Risk (HR)
Financial disclosure
No
Bargaining unit status
No
Announcement number
FSA-2026-0041
Control number
866604600

Duties

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APPLICATION LIMIT: This vacancy announcement is limited to the first 200 applications received and will close at 11:59PM Eastern Time on the day that we receive the 200th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first.  

We encourage you to read this entire vacancy announcement prior to submitting your application.

As a Supervisory Program Manager, AD-0340-00, you will be responsible for:

•   Leading professional staff in administrative support of the department’s operations, including direct responsibility for information systems support, public affairs, budgeting, logistics, personnel, and manpower efforts. 
•   Providing overall direction and guidance for the development of the program acquisition strategies, plans, procedures, Federal Acquisition Regulation documentation for product acquisition, product development, testing, fielding, and sustainment of FSA systems.
•   Overseeing all contracting activities and coordinates with the Contracting Officer to continuously evaluate the effectiveness of utilization and performance of contractor resources in supporting FSA’s mission.
•   Managing the development and oversight of data structures, data input and collection policies developing reliable data sources to document current and future workforce requirements and authorizations.

Requirements

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Conditions of employment

  • Must be a US Citizen.
  • Males 18 and over must be registered with the Selective Service.
  • Must complete a Background Investigation and Fingerprint check.
  • You may be subject to serve a one-year Supervisory probation period.
  • May be required to successfully complete a two-year trial period.
  • Must be determined suitable for federal employment.
  • Relocation expenses will not be paid.

Condition of Employment:

As a condition of employment for accepting this position, you may be required to serve a probationary period or trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

  • Your performance and conduct;
  • The needs and interests of the agency;
  • Whether your continued employment would advance organizational goals of the agency or the Government; and
  • Whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period OR trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

You must meet all qualification requirements within 30 days of the closing date of this vacancy announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates directly to paid employment. We will consider all qualifying experience, including any volunteer experience.

Qualifications

Minimum Qualification Requirements:


You may meet the minimum qualifications for the AD-00, if you possess the specialize experience.

Specialized Experience for the AD-00:

One year of experience in either federal or non-federal service that is equivalent to at least a GS-14 performing two (2) out of three (3) of the following duties or work assignments:

1. Experience leading enterprise digital service initiatives and agile delivery efforts, including providing executive direction to cross-functional teams of product managers, designers, engineers, and technical professionals to plan, develop, test, deploy, and sustain mission-critical information systems.

2. Experience developing and executing acquisition strategies for complex IT and digital programs, including establishing program baselines; preparing acquisition plans and Acquisition Regulation documentation; and overseeing contractor performance through coordination with Contracting Officers.

3. Experience supervising multidisciplinary teams operating in a matrixed environment, including direct oversight of senior-level staff responsible for product management, design, engineering, and technical delivery.

Knowledge, Skills, and Abilities (KSAs):

The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement).

  1. Knowledge of administrative operations, including information systems support, public affairs, budgeting, logistics, personnel, and manpower planning, to lead and oversee departmental functions efficiently.
  2. Skill in acquisition strategies, Acquisition Regulations, and procurement processes to develop, execute, and manage contracts, product development, testing, and sustainment activities in compliance with policy.
  3. Knowledge of contracting principles, performance evaluation methods, and resource utilization strategies to oversee all contracting activities, coordinate with Contracting Officers, and ensure contractor performance effectively supports organizational mission objectives.
  4. Ability to manage and analyze data using advanced techniques to develop reliable data sources, conduct comprehensive program evaluations, and deliver balanced, evidence-based assessments of strategic alternatives to support leadership decision-making.

Education

Education cannot be substituted for experience for this position and grade level.

Additional information

Veterans’ Career Counseling: If you are a veteran interested in receiving tips on preparing a Federal resume and/or how to prepare for an interview, you may email sro_recruiting@ed.gov to schedule a session with a career counselor (“Veterans Counseling Session” should be placed in the subject line of the email).

Student Loan Default: If selected for this position, we will verify that you have not defaulted on any loan funded or guaranteed by the U.S. Department of Education. If you are found to be in default, we will contact you to make arrangements for repayment prior to making an official offer of employment.

Suitability and Investigation: If selected for this position, you will be required to complete the Declaration for Federal Employment (OF-306) to determine your suitability for federal employment and successfully complete a pre-appointment investigation/background check.

Essential/Non-Essential: This position is considered non-essential for purposes of reporting to work during federal government closures.

Financial Disclosure: This position does not require financial disclosure.

Bargaining Unit: This position is not included in the bargaining unit.

Selections: Agencies have broad authority under law to hire from any appropriate source of eligibles and may fill a vacancy in the competitive service by any method authorized. We may make additional selections from this vacancy announcement within 90 days from the date the selection certificates are issued, should vacancies occur. We may also share selection certificates amongst program offices across the agency.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We use a multi-step process to review and evaluate applicants:

  1. Eligibility and Minimum Qualifications

Once the vacancy announcement closes, we will review your submitted resume and documents to determine if you meet the eligibility and minimum qualification requirements, including any required education, experience, and/or selective placement factors. You will be rated as ineligible if you are outside of the area of consideration (i.e., who may apply) or your application is missing any required documents. You will be rated as not qualified if you do not possess the minimum qualification requirements.

  1. Rating and Ranking

If you are found to meet both the eligibility and minimum qualification requirements, we will assess the quality of your experience and the extent to which you possess the required KSAs by comparing your submitted resume and documents against the requirements of the position. Your application may be referred to a subject matter expert or panel of subject matter experts for further evaluation. Based on the outcome of this evaluation, you may be referred or eliminated from receiving further consideration.

Veterans’ Preference: Veterans’ preference eligibles will be ranked ahead of qualified non-preference eligibles. 

  1. Referral and Selection

If you are found to be amongst the most highly qualified applicants, you will be referred to the selecting official. As part of the assessment and selection process, the selecting official may invite you to participate in a structured interview, check your references, and/or request that you submit a writing sample or complete a written assessment or exercise to further evaluate your qualifications for this position. If you require reasonable accommodation for any part of the interview process or written assessment or exercise, please inform the selecting official at the time of scheduling.


You may preview questions for this vacancy.

Federal Student Aid

ED Marketing Statement:

The U.S. Department of Education (ED) is looking for the best and brightest to ensure equal access and to promote educational excellence throughout the nation. If you are a highly motivated individual who would like to work for an agency that establishes policies on federal financial aid for education, distributes as well as monitors those funds; collects data on America's schools and disseminates research and focuses national attention on key educational issues, ED is the place for you!

o    Provides national leadership on key educational issues.
o    Awards more than $47 billion annually in grants, mainly to state education agencies, local educational agencies, and institutions of higher education.

FSA's Marketing Statement:

Federal Student Aid (FSA) directs, coordinates, and recommends policies for programs that are designed to provide financial assistance to eligible students enrolled in postsecondary educational institutions. This assistance includes grants, loans, and work-study assistance to nearly 12.9 million students through approximately 6,100 postsecondary institutions.  Additionally, FSA manages the administrative and oversight functions supporting programs authorized under Title I and Title IV of the Higher Education Act of 1965.

Agency contact information

Tyra Hunter
Phone
202-219-1528
Email
Tyra.Hunter@ed.gov
Address
EDUCATION-OFC OF FEDERAL STUDENT AID
400 Maryland Ave S.W.
Attn: Human Resources Services
Washington, District of Columbia 20202
United States

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