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SUPERVISORY INVESTIGATIONS COMPLAINTS RESOLUTIONS SPECIALIST

Department of the Air Force
HQ USAF and Support Elements
This job announcement has closed

Summary

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

The primary purpose of this position is to serve as a professional Computer Scientist, performing Depot Maintenance Activity Group duties in support of Mission Critical Computer Resources for the B-52 Weapon System.

Overview

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Job closed
Open & closing dates
04/22/2026 to 04/22/2026
Salary
$169,279 - $220,065 per year
Pay scale & grade
GS 15
Location
FEW vacancies in the following location:
Arlington, VA
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
Yes
Security clearance
Top Secret
Drug test
Yes
Financial disclosure
No
Bargaining unit status
No
Announcement number
9L-AFPC-12944415-267202-JD
Control number
866303400

Duties

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  1. Utilizes a professional knowledge of computer sciences in performance of activities related to the development, maintenance, acquisition, and support of weapon system MCCR.
  2. Coordinates various phases of software or networking systems development, maintenance, acquisition, and/or support activities with others as required accomplishing the work.
  3. Pursue the quality goals and objectives of the organization ultimately for the purpose of achieving customer satisfaction.
  4. Ensures compliance with AFIs, TOs, Security, LCAT, ORIs, Safety and Security, etc. Provides full cooperation with org/inspection teams to resolve deficiencies and promote customer satisfaction.
  5. Utilizes safety practices and procedures following established safety rules and regulations and maintains a safe work environment.

Requirements

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Conditions of employment

  • U.S. Citizenship Required
  • Males must be registered for Selective Service, see www.sss.gov
  • This position is subject to provisions of the DoD Priority Placement Program
  • Disclosure of Political Appointments
  • Depending on the type of position (competitive/excepted) you are selected for, you will be required to serve a 1-year probationary period OR 2-year trial period.
  • Upon completion of your probationary/trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • Position requires travel which will be performed in accordance with Joint Travel Regulation.
  • Employee is subject to recall during non-duty hours, weekends, and holidays to resolve problems or meet schedule commitments.
  • Employee is subject to shift changes, permanent and temporary.
  • Employee is required to obtain and maintain a top-secret clearance for the B-52 program.
  • This position may be designated as an acquisition position and is covered by Acquisition Professional Development Program (APDP).
  • Work required SPRDE - Systems Engineering - APDP certification which the incumbent will be required to meet Defense Acquisition Work Improvement Act (DAWIA) requirements for the position within prescribed timeframe form appointment.
  • Incumbent will be required to meet APDP Continuing Acquisition Education Requirement.
  • This position has been designated by the Air Force as a Testing Designated Position (TDP) under the Air Force Civilian Drug Demand Reduction Program.
  • Employee must pass initial and periodic short notice drug testing. Illegal drug use by employees in sensitive positions presents a clear threat to the mission of the Air Force, national security, and public safety.

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions,

SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-14, or equivalent in other pay systems. Examples of specialized experience includes extensive professional knowledge and competence in applying the theoretical foundations of computer science, including computer system architecture and system software organization, applicable to a broad range of atypical or highly difficult technical assignments. Intensive and diversified knowledge of standards, precedents, methods, and techniques in computer science, primarily in the specialization of MCCR, to include the military application of embedded computer system OFPs and ground support software, simulation programs, and test programs. Broad knowledge of program/project planning and management to include systems acquisition and modification, organizational coordination, cost/schedule control, performance and supportability criteria, budgeting, and management of resources. Knowledge of mission planning systems and of the software development environment to effectively accomplish assigned functions and fulfill the mission. Knowledge of networking systems comprised of multi-vendor computer systems executing multiple operating systems and in various configurations. Thorough working knowledge of PCs; of operating systems such as Windows and UNIX; and of programming languages such as Ada and C#. Extensive knowledge of interaction between various hardware/software components and operating system software. Knowledge of the programming for and the operation of computer peripheral devices such as line printers, scanners and disc/tape drive.

FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-14 level is required to meet the time-in-grade requirements for the GS-15 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

  1. Possess a Bachelor of Science degree from an accredited college or university in Computer Science or related science with a computer science background and experience; possess extensive professional knowledge and competence in applying the theoretical foundations of computer science, including computer system architecture and system software organization as it applies to aircraft avionics and systems.
  2. Knowledge of avionics software systems, mission planning environment and software engineering environment to effectively accomplish assigned functions and fulfill the mission; of networking systems comprised of multi-vendor computer systems executing multiple operating systems and in various configurations; of operating systems such as Windows and UNIX; and of programming languages such as Ada and C#. Knowledge of health, safety, environmental, and security requirements as outlined in applicable standards, regulations, TOs, and/or directives.
  3. Skill in written and oral communications. Skill at software/hardware integration and troubleshooting and at applying professional judgement in identifying the strengths and weaknesses of alternative approaches and in devising solutions or conclusions to highly complex problems, both programmatic and technical.
  4. Ability to plan, conduct and record technical investigations and inspections; to research, analyze, interpret, and apply rules, regulations, policies, and procedures to a variety of situations and to recommend timely and economical solutions; to plan and organize work and coordinate with other technical disciplines; and to maintain good working relations. Ability to develop written guidelines, procedures, and policies.
  5. Ability to plan and monitor large and complex software and networking system projects; to search out and develop new or greatly modified methods and approaches so as to assure applicable objectives, standards, and requirements are met; and to adapt precedents or make significant departures from previous approaches to similar projects in order to provide for specialized requirements of some projects. Ability to obtain and maintain an Acquisition Certification in Systems Planning, Research, Development and Engineering (SPRDE) at SPRDE-SE Level II is required.
  6. Work is accomplished in accordance with budgeting, procurement, standard configuration and funding regulations, practices and processes related to system acquisition and sustainment management functions.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Additional information

Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible click here. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated well qualified or above for this position. You must submit a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting position, grade level, and duty location.

Employed Annuitants (Reemployed Annuitants): Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. Click here for more information.

120-Day Register: This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur.

Military Spouse Preference (MSP) Eligible: MSP applicants, if determined best qualified, must be selected and placed at the highest grade for which they applied. You must include a completed copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for MSP. Click here to obtain/download a copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist.

Priority Placement Program (PPP) Applicant Eligible: PPP Applicants, if determined well qualified and selected, will be placed at the at the full performance level. You must include the applicable completed copy of the PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility as a PPP Applicant. Click here to obtain/download a copy of the applicable PPP Self-Certification Checklist (DD3145-1 through DD3145-4, select the appropriate checklist for your claimed preference). To determine the applicable PPP Self-Certification Checklist required to substantiate the eligibilities you are claiming, refer to the AF Civilian Employment Eligibility Guide located in the Required Documents section of this vacancy announcement.

Direct Deposit: All federal employees are required to have direct deposit.

Disabled veteran leave is available to a Federal employee hired on/after 5 Nov 2016, who is a veteran with a service-connected disability rating of 30% or more. For more information, click here.

If you have questions regarding this announcement and have hearing or speech difficulties click here.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

BASIS OF RATING:
Your application will be rated under the Cut Point procedures based on the extent to which the quality, depth, and complexity of your experience and education relate to the qualification requirements. Additional points are not added for Veteran's Preference; however, Veteran's Preference is considered where applicable.

Best Qualified Group: Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements
Fully Qualified Group: Candidates in this category possess good skills and experience above the minimum requirements.
Basically Qualified Group: Candidates in this category meet the minimum education and/or experience requirements.

The resume/documents you submit must support your responses to the online questionnaire. If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "insufficient information" and you will not receive further consideration for this job.

For additional information on what to include in your resume, click here.

APPRAISALS/AWARDS: Hiring Managers use objective methods and consider previous performance appraisals and awards in the selection process. Current Federal Civilian employees should list any relevant performance related rating and/or awards in your resume.

Applicants who disqualify themselves will not be evaluated further.

HQ USAF and Support Elements

The mission of the United States Air Force is: To fly, fight, and win...Airpower anytime, anywhere. To achieve that mission, the Air Force has a vision of Global Vigilance, Global Reach and Global Power. That vision orbits around three core competencies: Developing Airmen, Technology-to-Warfighting and Integrating Operations. Core competencies and distinctive capabilities are based on a shared commitment to three core values -- integrity first, service before self, and excellence in all we do.

Click here to view the AF Civilian Employment Eligibility Guide:

  • AF DCIPS Interchange
  • AF Internal Employee
  • Cyber Interagency Transfer Authority (CITA)
  • DoD Transfer (Excluding Air Force)
  • EO 13473 Appointment of Certain Military Spouses
  • Interagency Career Transition Assistance Plan
  • Land Management Employee
  • Military Spouse Preference
  • Non-AF DCIPS Interchange
  • PPP DoD Military Reserve (MR) and National Guard (NG) Technicians
  • PPP DoD Retained Grade Preference Eligible
  • PPP Mil Res (MR) and Nat Guard (NG) Pref Eligible Technician Receiving Disability Retirement
  • Veterans Employment Opportunities Act

Agency contact information

Total Force Service Center
Phone
1-800-525-0102
Email
DO.NOT.EMAIL@CALL.ONLY
Address
HQ USAF and Support Elements - Pentagon
1720 Air Force Pentagon
Washington, DC 20330
US

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