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Program Manager (WorkLife Program Manager)

Department of Transportation
Federal Aviation Administration
Office of HR Mgmt, Office of Compensation, Benefits and Worklife (AHB), Worklife Division (AHB-100)

Summary

The position serves as the Program Manager within Human Resource Management, Office of Compensation, Benefits and Worklife in the Worklife Division, AHB-100. The incumbent provides leadership, direction, technical expertise, analysis, and guidance in providing a wide range of WorkLife support services.

Overview

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Accepting applications
Open & closing dates
04/24/2026 to 04/30/2026
Salary
$150,392 - $228,000 per year

The salary listed above includes a 33.94% locality payment for the Washington, DC metropolitan area.

Pay scale & grade
FV K
Location
1 vacancy in the following location:
Washington, DC
Telework eligible
Yes—Situational telework may be permitted in accordance with agency policy.
Travel Required
Occasional travel - The job may require travel from time-to-time, but not on a regular basis. The travel may be for training or other work-related duties.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Excepted
Promotion potential
NA
Job family (Series)
Supervisory status
Yes
Security clearance
Other
Drug test
No
Announcement number
AWA-AHB-26-75865JL-98275
Control number
866245600

This job is open to

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Clarification from the agency

Open to current permanent FAA employees

Duties

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The incumbent directs the work of employees for a number of projects/programs within the organization. The work includes complex projects/programs based on the objectives of the Worklife Division, major subdivision, the LOB/SO, and the FAA. He/She manages the work of large projects/programs through subordinate employees to meet strategic goals of the organization and the FAA. Managerial duties affect employees of the division projects/programs and includes: strategic planning; communicating the organization's vision and objectives; setting priorities; assigning tasks and responsibilities; monitoring and evaluating performance of the division employees; coaching and developing staff and the divisions capabilities; approving leave; and taking or approving corrective/disciplinary actions as appropriate.

He/She supports a variety of functions and activities requiring program and project management of a wide variety of programs including Employee Assistance, Nursing Mothers, Child Care, Telework, Voluntary Leave Transfer, new Voluntary Leave Bank, Student Loan Repayment Program, and new wellness programs in support of the agency's Total Rewards programming. The work activities impact directly on goals and objectives of the major subdivision, the LOB/SO, and the FAA.

Defines, acquires, and allocates budget, staff, and other resources to accomplish objectives for division projects/programs. Manages budget and either reallocates resources among the division projects/programs or acquires additional resources as needed. Applies a detailed knowledge of the technical aspects of the work that is directed; a detailed knowledge of budget, human resource management, and other administrative policies and procedures; and a comprehensive understanding of the objectives of the major subdivision, the LOB/SO, and the FAA. Also applies a thorough understanding of the principles of management and strategic planning, Conducts a variety of studies which includes feasibility, desirability, compatibility, cost benefits effectiveness, and efficiency of HR programs. Coordinates, oversees, and completes special projects. Develop position papers on issues identified and tracks each issue until resolution.

Contacts are routinely internal and external. May represent the major subdivision, LOB/SO, or the FAA externally as a primary point of contact for Worklife policies/procedures or other project/program purposes. Presents briefings to obtain consensus/approval on policies. Applies advanced system thinking skills in order to incorporate a wide variety of perspectives from the various LOBs, Directorates, Customers, and Contractors into sound recommendations. Provides a range of consultation services, advice, and assistance to other AHR offices and customers across the agency, as well as external stakeholder communications.

Work is typically governed by established policies, procedures and mission objectives which leaves room for discretion. The Program Manager performs the following: Lead all policies, procedures, and programs associated with the Worklife programs and services, including implementation of new initiatives such as Voluntary leave bank, student loan repayment program etc. Identify opportunities and strategies to enhance Worklife program offerings and services as a key component of the Agency’s Workforce Transformation initiatives to attract and retain top talent. Supervise, manage and direct Worklife staff on workload priorities and assignments. Build collaborative relationships across the FAA to expand and enhance program services and develop metrics and mechanisms to evaluate programs and services on a regular basis. Review regulations, OPM directives, relevant decisions and rulings or other guidance for impact on Worklife programs and services; determine the degree of Impact on existing programs, practices and procedures; and provide advice to HR leadership.

Requirements

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Conditions of employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents).

Qualifications

To qualify for this position, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-J, FG/GS-14/15 level. This experience is typically related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization.

Specialized Experience is defined as:

-Experience leading the design and successful implementation of multifaceted employee WorkLife programs, such as childcare services, flexible work schedules, employee assistance programs (EAP), and leave sharing programs

and

-Experience in establishing and utilizing key performance indicators (KPIs) to evaluate the effectiveness of WorkLife programs, conducting comprehensive program evaluations, or presenting detailed outcomes related to utilization, return on investment (ROI), and employee satisfaction to senior leadership.

You should include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered.

Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.

*Applicants who fail to demonstrate possession of any of the above criteria AND who do not provide the required documentation will receive no further consideration for this position.*

Applicants may be asked to verify information on your application for employment with the FAA.

**All qualification requirements must be met by the closing date of this vacancy announcement.**

Education

Education cannot be substituted for experience.

Preview job questionnaire

Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements

This position is covered by the FAA Core Compensation plan. Additional information about Core Compensation is available at: https://www.faa.gov/jobs/working_here/benefits.

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each Managerial Selection Factor.

In lieu of providing a narrative response in the text box listed below each Managerial Selection Factor, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each. Your work history examples should be specific and clearly reflect the highest level of ability. Your answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a human resource specialist as appropriate.

Unless previously completed, the incumbent must satisfactorily complete a 1-year probationary period to remain in this supervisory or managerial position.

Eligible applicants meeting the minimum qualification requirements and/or selective placement factor(s) (SPF) may be further evaluated on the Leadership & Management Dimensions and/or Technical Requirements listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: (1) score order; (2) category grouping; or (3) alphabetical; or (4) priority grouping referred to the selecting official for selection consideration.

Some, all, or none of the applicants may be interviewed.

This Level 6 (High Risk; Public Trust) position requires favorable adjudication of a Background Investigation (BI) background investigation prior to appointment, unless a waiver is obtained.

This is not a bargaining unit position.

Links to Important Information: Locality Pay, COLA

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.



IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Federal Aviation Administration

At the FAA, the sky is not the limit—it is just the beginning. Exciting new opportunities are emerging in aviation and aerospace. Significant investments are advancing the research and development of autonomous vehicles, environmentally friendly electric aircraft, high-speed and long-endurance solar-powered aircraft, and new types of space vehicles. Success with these new technologies and vehicle types will introduce new ways to transport people and goods expanding aviation's footprint in transportation. People are our strength. We are a diverse workforce of over 44,000 located nationwide and spanning over 120 occupations to include air traffic control specialists, aviation safety inspectors, engineers, scientists, technicians, and business professionals. Join us in our mission to provide the safest, most efficient aerospace system in the world.

Agency contact information

Jamie Leja
Phone
1 (202) 267-8715
Fax
1 (202) 267-8330
Email
jamie.k.leja@faa.gov
Address
Federal Aviation Administration
HQ Employment Services Branch
800 Independence Ave, SW, Room 523
AHF-110
Washington, DC 20591
US

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