Clarification from the agency

This job is open to current permanent employees of Veteran's Health Administration.

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Duties include but are limited to:

• Develops courses and implements general training plans designed to enable individuals and groups to develop knowledge and skills of the Community Care program
• Plans and sets broad objectives for multiple training programs and serves as a resource to the Community Care management team in determining training needs.
• Responsible for keeping pace with new programs, such as Veterans Choice as changes are published and communicates necessary information to individuals or groups; delivers presentations suited to the characteristics, and needs of the audience.
• Maintains knowledge of current information related to non-VA care regulations and seeks continuing education in all phases.
• Participates in regular meetings with the objective of solving problems, brainstorming, and educating staff and others as to the policies and procedures of the Community Care program.
• Serves as liaison between agency officials and outside training resources in planning, coordinating, scheduling, and monitoring outside specific training sessions.
• Independently evaluates courses by planning and conducting validity and reliability studies to analyze material and develops recommendations for course revisions.
• Performs audits of all work processes to include consult/authorization processing, all claims processing and payment, eligibility, and medical documentation scanning and indexing to ensure work process are being performed properly and in accordance with established laws, policies, and standards.

Work Schedule: 8:00 AM to 4:30 PM (Monday- Friday)
Virtual: This is not a virtual position.
Position Description/PD#: Training Specialist/PD11158A
Relocation/Recruitment Incentives: Not Authorized.
Permanent Change of Station (PCS): Not Authorized.
Financial Disclosure Report: Not Required.

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• You may be required to serve a probationary period.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/06/2026.

Time-In-Grade Requirement: Applicants, who are current Federal employees and have held a GS grade any time in the past 52 weeks, must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position, you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Individual Occupational Requirement (IOR): This position requires education/experience that must have been related to the work of the position for which application is made.

Education:
Undergraduate and Graduate Education: Major study-education or a subject area related to the position to be filled.

OR

Specialized Experience:
Experience that demonstrated a practical knowledge of the subject area of the position and of the methods and techniques of instruction. Examples of qualifying specialized experience include:

• Teaching or instructing in an adult education program, secondary school, college, military installation, or industrial establishment in the appropriate field(s).
• Supervising or administering a training program.
• Development or review of training/course materials, aids, devices, etc., and evaluation of training results.
• Work in the occupation or subject-matter field of the position to be filled that required training or instructing others on a regular basis.

Specialized Experience Requirement- To qualify at the GS-09 grade, you must have one (1) year of specialized experience equivalent to the GS-07 level or higher. Examples of specialized experience would typically include but are not limited to:

• Teaching or instructing in an adult education program, secondary school, college, military installation, or industrial establishment in the appropriate field(s).
• Supervising or administering a training program.
• Development or review of training/course materials, aids, devices, etc., and evaluation of training results.
• Work in the occupation or subject-matter field of the position to be filled that required training or instructing others on a regular basis.

OR,

Education: Applicants may substitute education for the required education. To qualify based on education for the GS-09 grade level, you must have earned a master's or equivalent graduate degree (including LL.B. or J.D. if related) or I have completed two (2) full years of progressively higher-level graduate education leading to such a degree and which demonstrates the competencies necessary to do the work (Transcript required).

OR,

Combination of Experience & Education: Applicants may also combine education and experience to qualify at this level. You must have an appropriate combination of specialized experience and education (Transcript required).

You will be rated on the following Competencies for this position:

• Administration and Management
• Analysis and Problem Solving
• Customer Service (Clerical/Technical)
• Education and Training

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Preferred Experience: Develops specialized education and training courses for the Community Care Program under the direction of the Chief, Community Care Program. Plans and implements general and strategic training plans, conducts needs assessment, and delivers tailored content to groups and individuals, ensuring they acquire necessary skills and knowledge. Keeps pace with and communicates updates about new programs and tools, evaluates training effectiveness, and serves as liaison with external training resources. Additionally, provides training in various required applications and participates in Prevention and Management of Disruptive Behavior training.

Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. There may be some walking; standing; bending; carrying of light items including training documentation or manuals, or small equipment, such as laptop computers, mobile LCD projectors; or driving an automobile. Incumbent may be susceptible to eyestrain from working long hours on the computer.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.