Clarification from the agency

Open to the Public

Administrative Specialist

Immediate Office

Salary: $73,712-$79,238

This is a non-supervisory position.

Job Summary: 

The Immediate Office oversees all divisions under the Sergeant at Arms, supports leadership, and represents the organization. It develops and implements policies, structure, and strategy while collaborating with leadership and stakeholders to align priorities with the mission. This role performs administrative tasks, maintains broad knowledge of the division and SAA office, and ensures compliance with legal requirements, House Rules, and policies.

Duties: 

Typical duties include, but are not necessarily limited to:

• Answers telephone and routes calls to appropriate persons or divisions.
• Performs various administrative assignments.
• Sorts and distributes incoming mail.
• Assists visitors to the office who have appointments.
• Maintains handout literature regarding the Office of the Sergeant at Arms.
• Assists with scheduling meetings and room preparation.
• Monitors delivery and pick-up of materials.
• Assists with Member Services to include the distribution of Member pins, plates, and tour requests.
• Orders and maintains inventory of office supplies.
• Maintains all Capitol Plaza and Congressional drive parking requests for the House of Representatives.
• Maintains office filing system.
• Monitors office voicemail.
• Assists with special events on and off Capitol grounds as needed.
• Supports House Operations Recovery structure.
• Performs other duties as assigned.

Conditions of employment

• USA Jobs Conditions of Employment

Qualifications

Job Requirements: 

• Bachelor’s degree or equivalent experience.
• Minimum one year of office experience. 
• Must be able to pass a criminal history records check.

Preferred Qualifications:

• Incumbent has three or more years of experience relevant to this position.  

Skill Requirements: 

CORE

• Adaptability - Ability to deal calmly and effectively with high stress situations and work persistently when facing obstacles. Ability to work well in ambiguous situations, adjust quickly to change, and easily consider new approaches.
• Collaboration - Ability to foster a sense of unity and trust within teams, breaking down silos and promoting teamwork across departments. Ability to encourage and facilitate cooperation, pride, trust, and group identity. Skill in working with others to achieve goals.
• Communication - Ability to convey ideas and information to different audiences through verbal and written means. Knowledge of different writing techniques for different document types and purposes. Ability to create written documents that are complete, grammatically accurate, and technically sound. Ability to articulate ideas clearly through speech.
• Customer Orientation - Values and delivers high quality, professional, responsive, and innovative service to internal and external customers. Builds and maintains effective customer relations that result in satisfaction; holds self and others accountable for quality outcomes.
• Decision Making - Skill in making sound, well-informed, and objective decisions, taking into consideration the potential impact and implications of the decisions. Ability to commit to action even in uncertain situations.
• Organizational Awareness - Knowledge of the structure, functions, and dynamics present within the U.S. House of Representatives and the Office of the Sergeant at Arms. Knowledge of relevant policies and procedures that govern the organization. Knowledge of how the Sergeant at Arms fits within the broader context of Federal agencies and how it contributes to government functioning.
• Planning and Coordination - Ability to organize work, set priorities, and determine resource requirements. Ability to determine short-term or long-term goals and strategies to achieve them. Ability to coordinate with others to accomplish goals. Skill in monitoring progress in relation to desired outcomes.
• Problem Solving - Ability to identify problems; skill in determining accuracy and relevance of information. Ability to use sound judgment to generate and evaluate alternatives, develop effective solutions, and make recommendations.

LEADERSHIP

• Financial Management - Knowledge and application of the basic principles, practices, and methods of financial management. Knowledge of financial processes and procedures relevant to the organization.
• Performance Management - Knowledge of performance management concepts, principles, and practices related to planning, monitoring, rating, and rewarding staff performance. Ability to coach and mentor staff and teams to help them reach their highest potential. Knowledge of employee development concepts and principles to effectively support staff career growth.
• Policy Knowledge and Development - Knowledge of policies and procedures pertaining to the U.S. House of Representatives and the Sergeant at Arms. Ability to develop, implement, and maintain internal policies.
• Project Management - Knowledge of the principles, methods, or tools for developing, scheduling, coordinating, and managing projects and resources, including monitoring and inspecting costs, work, and performance.
• Stakeholder Management - Knowledge of the concepts, practices, and techniques used to identify, engage, influence, and monitor relationships with individuals and groups connected to the U.S. House of Representatives and the Sergeant at Arms.

SPECIALTY

• Administrative Support - Knowledge of planning, coordination, and execution of business functions, resource allocation, and production for the operation of a division or the Sergeant at Arms.
• Budgeting - Knowledge and application of the principles and practices of budget administration, including preparing, formulating, justifying, reporting on, and executing the budget.
• Congressional Awareness & Tact - Knowledge of the internal and external politics that impact the work of the organization. Ability to maintain a nonpartisan approach when addressing work and interacting with others. Knowledge of organizational and political reality and ability to act accordingly.
• Data Management/Information Management - Knowledge of principles, procedures, and tools involved in organizing and maintaining information and data. Ability to develop data warehouses and information management systems to improve the accuracy, integrity, accessibility, and security of data and information at the Sergeant at Arms.
• Resource Management - Knowledge of principles, techniques, and best practices related to financial, budget, contract, and inventory management and the ability to apply them to ensure persistent, responsible, and successful program operations.

Work Schedule:

Full-time, permanent. Monday – Friday, 8:30 a.m. – 5:00 p.m.

Physical Requirements and Work Environment:

This position operates in both a typical office environment and a field environment (e.g., House buildings, garages, grounds, facilities, checkstands, etc.), which is subject to typical weather conditions and temperatures. Actual weight handled varies, but the role involves handling items including books, documents, and equipment weighing up to 50 lbs. The incumbent should be capable of meeting physical requirements, which may include sitting, lifting, bending, crouching, walking, and standing.

Other Significant Factors:

• Job requires on-call support.
• Job does not typically require travel outside of the Capitol campus.
• Job may be required to report to work in all conditions.
• Job may require various shifts, extended hours or weekends. 

Applicant Instructions:

Qualified candidates should submit a resume and cover letter by 7:00 p.m. on May 1, 2026. Applicants will receive an email response indicating receipt of their cover letter and resume. Submission of these documents does not guarantee an interview.

Applicants will be considered without regard to race, color, national origin, religion, sex (including marital or parental status), disability, or age.

The SAA is an equal opportunity employer and is committed to building and maintaining an inclusive and diverse work environment. Employment with the U.S. House of Representatives is at-will. This position has been determined to be Non-Exempt from the overtime provisions of the Fair Labor Standards Act. 

Employment is contingent upon satisfactorily completing a criminal history records check.

A preemployment drug test is required for positions requiring a security clearance. 

Veterans’ Preference Information:

Hiring for this position is governed by the Veterans Employment Opportunities Act. 

**Only applicants seeking veterans’ preference consideration should email saa.veoa@mail.house.gov for further information. Please note the word “Veteran” in the subject line and note the job title in the body of the email.  

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Candidates will be evaluated using a structured interview process.