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Teller (Agent Cashier)

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration

Summary

The primary purpose of the position is to be the Principal Cashier (Agent Cashier) for this
medical center and is responsible for the proper disbursement and collections of public and private funds in accordance with regulations of the Department of Veterans Affairs and U.S. Treasury.

Overview

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Accepting applications
Open & closing dates
04/20/2026 to 04/30/2026
Salary
$45,587 - $59,263 per year
Pay scale & grade
GS 6
Location
1 vacancy in the following location:
Reno, NV
1 vacancy
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
6
Job family (Series)
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
CBSW-12940543-26-TAW
Control number
865808600

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Duties

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  • Responsible for establishing and maintaining a complex cashier function which contributes to the effective service to our customers, and the efficiency of Fiscal Service operations.
  • Responsible for establishing, controlling, and maintaining, as the central control point,
    the specialized monetary systems utilized by the VA, including the designated financial institution for First Party payment processing, Cash Link, and check drafts.
  • Must be able to quickly interpret and apply guidelines and regulations pertaining to
    counterfeit currency, negotiability rules, and applicable documentation.
  • Prepares certificates of deposits covering collections and checks cashed.
  • Makes cash disbursements in accordance with Federal Laws and regulations.
    Incumbent processes negotiable instruments in accordance with Treasury Manual for Cashiers.
  • Receives and disburses funds for personal funds of patients.
  • Collects payments of cash for certain designated classes of Fiscal Vouchers such as beneficiary and employee travel, local transportation, final salary payments to separated employees, etc.
  • Prepares receipts for various types of collections to include medical co-payments,
    third party insurance payments, and overpayments, returned checks and jury duty fees, or other collections from employees.
  • Telework Eligibility: Not eligible for Telework
  • Tour Information: M-F 6:45am - 3:15pm
  • Travel Required: No

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/30/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Preferred Experience
Broad knowledge of a body of financial management regulations, practices, procedures, and policies concerning the receipt disbursement and accountability of funds. General knowledge of banking, Treasury, accounting policies and procedures. Knowledge of operational functions and procedures such as those related to rate changes, stop payments, etc., sufficient to process all kinds of collections and disbursements. Broad knowledge of debit and credit principles of each disbursement or collection in order to perform accurate accounting functions.

Knowledge and ability to utilize various computer systems, such as Microsoft Office applications. Asic competence in, and an understanding of, counterfeit currency, negotiability rules, and
documentation is required. Proficiency with a computerized accounting system is essential to the maintenance of all accounts, appropriations, object classes and funds. Proficient typing skills is required to perform data entry and office automation duties. Ability to interpret and apply new guidelines and regulations, making decisions about proper cash disbursement, receipting, and processing procedures.

Selective Placement Factor
Provides, clarify or obtain information related to accounting or financial management support. Prepares written reports on the results of audits, reviews and evaluations. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules.




  • Accountability
  • Oral Communication
  • Problem Solving
  • Standards
  • Written Communication


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Education

There is no educational substitution at this grade level.


Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information



This occupation is currently approved for a Veterans Health Administration enterprise-wide Critical Skills Incentive through [insert date]. Candidates may be eligible for a lump sum CSI for a pro-rated amount if onboard prior to the CSI expiration date. Eligible candidates will be required to sign a service agreement agreeing to an obligated service period and failure to complete the obligated service period may result in a debt for the unearned portion of the CSI.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

Welcome to Reno/Tahoe! Nestled at the foot of the Sierra Nevada mountains with easy access to Lake Tahoe, Reno is ideal for your inner adventurer. Enjoy kayaking, paddle boarding, and hiking in the summer, sledding and snowshoeing in the winter, or head on up to the slopes to ski or snowboard where many Olympic athletes train. Check out our many hip restaurants and shops in Midtown, or take a walk by the river downtown and stop in at a dog friendly brewery. We are the home of a dynamic art scene and many iconic events: Artown, Hot August Nights, Street Vibrations, Rib Cook-off, Great Reno Balloon Races, Reno Rodeo, and the National Championship Air Races. Summers can get hot, but the humidity is low, and there is no state income tax in Nevada! For more information click: Special Events.

We encourage you to consider VA employment in Reno, NV. We offer both a mission you can put your heart into and a home for fun, new experiences. Join a team that values a healthy home/work life balance and be rewarded by your role in keeping the promise to those who served." For more information click Recreation.

Agency contact information

Tanay Williams
Phone
415-221-4810 X25975
Email
Tanay.Williams2@va.gov
Address
VA Sierra Nevada Health Care System
975 Kirman Avenue
Reno, NV 89502
US

Visit our careers page

Learn more about what it's like to work at Veterans Health Administration, what the agency does, and about the types of careers this agency offers.

http://www.va.gov/jobs

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