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TRANSPORTATION ASSISTANT (PASSENGER)

Department of the Navy
U.S. Marine Corps

Summary

You will serve as a Transportation Assistant (Passenger) in the Air Transportation Division of MARINE CORPS AIR STATION IWAKUNI.

***ACCESS TO MEDICAL AND DENTAL CARE IN JAPAN IS EXTREMELY LIMITED. Please see Additional Information section below.***

Initial consideration for this announcement is limited to the number of applications listed at the top of this announcement. All applications received on the day the application limit is reached will be accepted and processed.

Overview

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Accepting applications
Open & closing dates
04/20/2026 to 04/27/2026
This job will close when we have received 50 applications which may be sooner than the closing date. Learn more
Salary
$37,937 - $50,428 per year
Pay scale & grade
GS 5 - 6
Location
2 vacancies in the following location:
Iwakuni, Japan
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
6
Supervisory status
No
Security clearance
Confidential
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
ST-12936557-26-JMD
Control number
865648900

Duties

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  • You will provide passenger travel services and various personnel support needs of DoD travelers (military, civilian, contractor, and dependents) transiting through the passenger terminal.
  • you will determine passenger travel eligibility using DoD guidance for Air Transportation Eligibility and the DoD Foreign Clearance Guide (FCG).
  • You will maintain Space Available (Space-A) and Space Required (Space-R) passenger standby registers to determine priority order of movement.
  • You will prepare and issue passenger boarding passes, assign seats, and brief passengers on flight information.
  • You will support the Installation’s Passenger Deployment Function during mobilizations, contingency support operations, and exercises.
  • You will explain to travelers the restrictions of transportation of dependents, pets, POVs, excess baggage, space available travel, and related matters through the Aerial Port of Embarkation (APOE).
  • You will provide specialized services when processing categories of passengers IAW DTR for passenger movement and DOD guidance for air transportation eligibility.

Requirements

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Conditions of employment

  • Must be a US Citizen.
  • Must be determined suitable for federal employment.
  • Must participate in the direct deposit pay program.
  • New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
  • Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
  • This is an overseas position. You will be subject to and must be able to satisfy the overseas requirements of the 26Jul12 DODI 1400.25 V1230: http://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025v1230.pdf
  • This position may require travel to places within and outside the contiguous United States which could include remote or isolated sites. You may be required to travel on military and commercial aircraft for extended periods of time.
  • If eligible for permanent change of station, the appointee will be required to sign a transportation agreement to establish a Government time in service requirement of 12 months.
  • Must be able to obtain and maintain a U.S. Passport.
  • May be required to obtain a VISA dependent on the overseas country's laws/regulations
  • You will be required to sign the Statement of Understanding for Overseas Employment acknowledging receipt and understanding of the statement of living and working conditions for this location.
  • Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
  • Males born after 12-31-59 must be registered for Selective Service.
  • You will be required to assist with handling passenger baggage as directed by flight supervision.
  • This position requires tact and diplomacy in dealing with a variety of travelers and traveler issues.
  • This position is subject to work an uncommon tour, including nights, weekends, and holidays to meet mission requirements. Overtime or night differential pay and/or unusual duty hours may be required.
  • This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time.
  • You will be required to complete training, obtain, and maintain a government credit card for travel and travel-related purchases.
  • You will be required to successfully complete a pre-appointment physical examination.

Qualifications

GS-05
Your resume must demonstrate at least one year of Specialized experience at or equivalent to the GS-04 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: assisting with providing passenger travel services (e.g. reviewing travel documents, preparing and issuing boarding passes, weighing and tagging baggage, completing cash transactions, and providing a variety of information to passengers related to flight arrivals and departures, itineraries, customs clearance requirements, seat availability, collect monies associated with travel, etc.) while following well defined and precise program procedures and regulations.

GS-06
Your resume must demonstrate at least one year of Specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: providing passenger travel services (e.g. reviewing travel documents, preparing and issuing boarding passes, weighing and tagging baggage, completing cash transactions, and providing a variety of information to passengers related to flight arrivals and departures, itineraries, customs clearance requirements, seat availability, collect monies associated with travel, etc.) while following well defined and precise program procedures and regulations.

Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series

https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2100/transportation-clerk-and-assistant-series-2102/


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.


ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/

Education

GS-05

4 years above high school

Additional information

Employees (and their family members) who require medical or dental care in Japan may experience severe limitations accessing medical care both on the military installation and the local economy, and also could incur costly medical expenses.

This position is covered by the Department of Defense Priority Placement and Alternate Placement Programs.

Additional vacancies may be filled by this announcement.

Pay retention may be granted when certain conditions are met.

Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees.

Relocation expenses (i.e. PCS) or relocation incentives as described in 5 USC 5753 may be authorized in accordance with applicable travel regulations.

A relocation incentive is generally a single payment intended to offset some of the relocation costs experienced by the selectee. A relocation incentive may be authorized.

A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.

Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf

Tour of duty will be 36 Months.

Standard initial tours of duty are for 36 months with possibility of up to 24-month extension. Additional information is available from the Joint Travel Regulations (JTR), available at: http://www.defensetravel.dod.mil/Docs/perdiem/JTR.pdf

To learn more about the living and working conditions at this military installation and additional Foreign Overseas information, please go to: https://www.secnav.navy.mil/donhr/Overseas/Pages/default.aspx

Priority consideration will be given to military spouse preference and family member preference eligible residing in the commute area of the duty location for this position. Commute area is defined as the geographic area surrounding the duty location in which people can reasonably be expected to travel back and forth daily.

Military Spouses and Family Members may apply 30 days before their anticipated arrival date. However, they will not receive preference until arrival at the foreign location. Additional documentation may be required prior to granting preference.

Military spouses and family members who are appointed may not extend longer than 2 months following the transfer of the sponsor from the commuting area of the foreign duty station; 2 months beyond the separation of the appointee's sponsor; or any time beyond the time employee ceases to be a family member.

PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience.

When the application process is complete, we will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this announcement. You will be rated based on the information provided in your resume and application package, along with your supporting documentation to determine your ability to demonstrate the following competencies:

CUSTOMER SERVICE
COMPUTER LITERACY
ORAL COMMUNICATION
PROBLEM SOLVING
PASSENGER TRAVEL


This recruitment will utilize the following technical assessment tools: USA Hire, Structured Resume Review

The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

All eligibility, qualifications, and time-in-grade requirements must be met by the closing date of this announcement.

U.S. Marine Corps

The Navy and Marine Corps team offers innovative, exciting and meaningful work linking military and civilian talents to achieve our mission and safeguard our freedoms. Department of the Navy provides competitive salaries, comprehensive benefits, and extensive professional development and training. From pipefitters to accountants, scientists to engineers, doctors to nurses-the careers and opportunities to make a difference are endless.

Civilian careers-where purpose and patriotism unite!

Agency contact information

Department of Navy EIC
Email
doneic@us.navy.mil
Address
MARINE CORPS AIR STATION IWAKUNI
MC Camp Butler
FPO, AP 96310
US

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http://www.secnav.navy.mil/donhr/Pages/Default.aspx

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