Serves as project leader responsible for developing, assigning, and coordinating duties and projects for systems administrators. The project members are specifically assigned to one or more of the multiple system platforms located throughout the state.
Develops, modifies, and tests overall system backup and recovery strategies for all systems.
Serves as the technical expert and focal point for installation, configuration and testing of hardware and software associated with multiple operating systems and computer platforms. Provides technical assistance and analysis to other IT personnel involved in system design, programming, database design, and adapting commercially available software. Determines equipment requirements, communications, and interfaces with other systems. Evaluates machine usage based on current usage patterns and develops plans for the acquisition of hardware and software needed to support future IT requirements.
Serves as the senior systems administrator responsible for planning, coordinating, modifying, implementing, and troubleshooting to support customer needs. Work pertains to the administration of all systems including ensuring the efficient integration between systems as well as compatibility with local area network (LAN) and wide area network (WAN) infrastructure.
Analyzes, evaluates, and recommends hardware/software changes to various computer systems. Considers factors such as compatibility with standard systems, conversion or implementation costs, and impact on existing equipment.
Develops guidelines, standard operating procedures (SOPs), bulletins and flyers concerning the operation/use of C4 systems, services, and activities. Provides interpretations of higher authority regulations and guidance concerning IT system activities/services and coordinates with internal departments and external agencies concerning the resolution of problem areas encountered. Advises the information management staff on issues pertaining to operating systems and hardware status.
Plans and schedules the installation of new or modified hardware, operating systems, and software applications. Directs testing of vendor-provided software. Develops, documents, coordinates, updates and validates the state Continuity of Operation Plan (COOP) procedures for system disaster recovery.
Implements operating system releases and maintains the operational status of systems.
Performs security management in accordance with NGB regulations and state policies. Develops and analyzes local policies regarding system access, network rights, and physical access to systems and equipment.
Develops policy for all systems storage requirements throughout the state. Designs and modifies the storage structure and correlation between systems. Modifies system parameters on multiple operating systems, integrating the use of Storage Area Networks (SAN), to achieve maximum system efficiency. Analyzes system operations to identify bottlenecks and takes action to resolve problems and ensure optimal performance and consistency.
Troubleshoots problems and implements changes on multiple computer platforms. Diagnose system failures to isolate source of problems between equipment, system software, and application programs. When problems are found, modifies code, devises fixes, documents problems and advises responsible vendor or other outside party. Interacts with peers and vendors to resolve hardware and software problems and reports unresolved problems to the appropriate party.
Coordinates with specialists and managers at higher levels to obtain information for interfacing with systems at those levels and to facilitate the acquisition and exchange of information technology. Serves as the organization authoritative expert at meetings and seminars designed to arrive at solutions for mutual systems administration problems.
Alaska Army National Guard membership is required.
Males born after 31 December 1959 must be registered for Selective Service.
Federal employment suitability as determined by a background investigation.
U.S. Citizenship and Secret Clearance is required.
Bargaining Unit: Bargaining
APPOINTMENT FACTORS: Excepted/Enlisted in the Alaska Army National Guard.
MILITARY GRADE REQUIREMENT: Due to the nature of this position, the minimum military grade is Sergeant (SGT/E5) and the maximum military grade is Sergeant First Class (SFC/E7).
You will be required to serve a 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
Must be able to obtain and maintain the appropriate security clearance of the position.
This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position.
Ability to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission.
Irregular and/or overtime (compensatory) hours may be required to support operational requirements or contingencies or may be required to work hours outside of the normal duty day.
Qualifications
SPECIALIZED EXPERIENCE is experience which is directly related to the position to be filled and which has equipped you with the particular knowledge, skills and abilities to successfully perform the duties of this position.
To qualify for this GS-12 position, you must possess the Experience as described below:
Experience: Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Individuals must have IT-related experience demonstrating each of the four competencies listed below.
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Additionally, you must have at least 1-yearspecialized experience equivalent to at least the next lower grade, GS-11. Examples of specialized experience includes: Serves as project leader responsible for developing, assigning, and coordinating duties and projects for systems administrators. Develops, modifies, and tests overall system backup and recovery strategies for all systems. Serves as the technical expert and focal point for installation, configuration and testing of hardware and software associated with multiple operating systems and computer platforms. Provides technical assistance and analysis to other IT personnel involved in system design, programming, database design, and adapting commercially available software. Determines equipment requirements, communications, and interfaces with other systems. Analyzes, evaluates, and recommends hardware/software changes to various computer systems. Considers factors such as compatibility with standard systems, conversion or implementation costs, and impact on existing equipment. Plans and schedules the installation of new or modified hardware, operating systems, and software applications.
EXPERIENCE REQUIREMENTS:
Resume must have complete dates and hours worked per week for each occurrence of both civilian and military employment (Example: 2 JAN 1980 to 3 MAR 1981; 0800-1630 M-F or JAN 1980 to MAR 1981; 40 hrs/wk) Use of year only will result in disqualification. The duties listed must fully substantiate -in your own words- that you meet the minimum requirements and specialized experience listed above, in detail; otherwise, you will not be considered qualified for this position.
Length of time is not of itself qualifying. Your experience will be evaluated on the basis of duties performed. Your record of experience and/or training must show possession of the following knowledge, skills and abilities needed to fully perform the duties of the position:
-Knowledge of a variety of operating systems (i.e., Windows NT, Windows 2000, Windows XP, Unix, etc.) on desktop and server assets in order to administer user accounts and perform backup operations.
-Knowledge of project management techniques and tools sufficient to provide expert guidance on the implementation of emerging technologies to diverse dispersed locations throughout the state.
-Ability to lead team members who are assigned to one or more locations in the state.
-Knowledge of, and skill in applying the principles and methods for planning, updating, and integrating information system components, including software, controlling future releases, and documenting information and physical characteristics of an information system or product.
-Skill in troubleshooting problems in the data center and implementing changes on multifaceted and interdependent computer platforms.
-Skill in programming sufficient to modify application code, devise software patches or workarounds, document problems and advise the responsible vendor or other outside party on support issues.
-Skill in analyzing requests for new and modified applications with expert ability in system design, programming, hardware selection and adapting commercially available software.
-Knowledge of and skill in applying storage management practices and assignment of resources and file management techniques.
-Skill in using performance tuning tools and techniques to optimize systems functionality in order to meet installation systems requirements.
-Knowledge of the techniques and practices to implement fault tolerance on a diverse number of complex systems and applications in order to optimize functionality and service to the customer base.
-Knowledge of system diagnostic tools and structured techniques for the recovery of failed systems and data access.
-Knowledge of analysis and design techniques to develop system software modifications, systems administration policy and procedures for use across the organization.
-Knowledge of overall system architecture along with the systems being administered to integrate information systems components in order to install and maintain software and hardware configurations.
-Knowledge of state-of-art system software technology and related computer equipment to perform studies and evaluate whether changes in the system would be advisable.
-Knowledge of a wide range of IT standards, principles, concepts, methods, policies, and authorized approaches.
-Knowledge of agency applications, operating systems and components, protocols, and the hardware and software used throughout the state in order to conduct system administration functions.
-Knowledge of agency security principles and methods.
DESIRABLES
Applicants possesses the following certifications at a minimum: CompTIA Security + CE at a minimum. It is preferrable that applicants possesses DoDI 8140, DoD 8570.01 Information Assurance Technician (IAT) Level II certification requirements along with the following: GIAC Security Essentials Certification (GSEC), Certified Network Defender (CND), Systems Security Certified Practitioner (SSCP), GIAC Global Industrial Cyber Security Professional (GICSP), CCNA Security, or CompTIA Cybersecurity Analyst (CySA+). SASMO qualified and familiar with Army Aviation STAMIS systems.
Additional information
- The duties and responsibilities of your job may significantly impact the environment. You are responsible to maintain awareness of your environmental responsibilities as dictated by legal and regulatory requirements, your organization, and its changing mission.
- Incumbent must complete appropriate training and obtain required certifications IAW DoDI 8140 or DOD 8570.01M or applicable governing document(s) for Cyber workforce as an IA Technician Level within 9 months of employment pending training seat availability.
- If you are a current Federal employee or former Federal employee, you must submit a copy of your latest SF-50 "Notification of Personnel Action" and/or a copy of the SF-50. You may submit your most recent performance appraisal.
- The National Guard is exempt from the Veterans Preference Act. Submission of a copy of your DD-214 is not required unless you are hired for technician position.
- If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.
- Cost of Living Allowance (COLA): Entitled to 1.49% COLA in addition to base salary, subject to change.
- Direct Deposit Program: If selected for technician position with the Alaska National Guard, you will be required to participate in the Direct Deposit Program. (Salary will be automatically deposited to bank/credit union account).
- Military Bonuses And Student Loan Repayment Program: If you are selected for this position, you should always check with your servicing incentive manager (AKARNG - J1 or AKANG - Retention Office) to verify how accepting this position will affect your entitlement prior to considering an offer of employment.
- Trial Period: As a condition of employment for accepting this position, you will be required to serve a 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
your performance and conduct;
the needs and interests of the agency;
whether your continued employment would advance organizational goals of the agency or the Government; and
whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the application process is complete, a review of your application/resume will be made to determine your Area of Consideration (AOC) and to ensure you meet the basic eligibility and minimum job requirements. Your initial rating will be based on your responses to the questionnaire in this document. This process measures the degree to which your background matches the knowledge, skills and abilities required for this position. Your final rating will be based on our evaluation of your responses, as verified through a review of your resume and other supporting documents. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score can and will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully. Errors or omissions may affect your eligibility and rating.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
Technical Competence, Technology Management, and Troubleshooting
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To determine your qualifications for this position, you must submit a complete Application Package which includes:
1. Your resume showing work schedule, hours worked per week, dates of employment and duties performed.
2. Questionnaire. This is accomplished by submitting the application. There is nothing that needs to be attached to this application to meet this requirement.
3. Any additional documentation you wish to submit for consideration
Your resume, curriculum vitae, the Optional Application for Federal Employment (OF 612), or any other written format you choose to describe your job-related qualifications can be submitted electronically using the document upload process. We recommend using the resume building within USAJOBS. Please log into USAJOBS, go to your "Documents", make sure you're in the "Resumes" section and select the "Upload or build resume" button, then click on "Build resume". Please be sure to include all of the following information in your resume:
Job Information:
- Vacancy Identification Number, title, grade and location for which you are applying.
Personal Information:
- Full name, mailing address (with zip code) and day/evening telephone numbers (with area code).
- Country of Citizenship.
- If ever employed by the Federal Government, please show the highest Federal civilian grade held, job series, and dates of employment in grade.
Education:
- High School name, city, state and zip code, date of diploma or GED.
- Colleges and/or Universities attended, city, state and zip code.
- Major field(s) of study.
- Type and year of degree(s) received. If no degree received, show total credit hours received in semester or quarter hours.
Work Experience for each paid or non-paid position held related to the job for which you are applying (do not provide copies of job descriptions):
- Job title.
- Duties and accomplishments.
- Number of hours per week.
- Employer's name and address.
- Supervisor's name and phone number.
- Indicate if your current supervisor may be contacted.
- Starting and ending dates of employment (month and year).
- Salary.
Other Qualifications:
- Job-related training courses (title and year).
- Job-related skills (e.g., other languages, computer software/hardware, tools, machinery, typing speed, etc.)
- Job related certificates and licenses.
- Job-related honors, awards, and special accomplishments. (e.g., publications, memberships in professional or honor societies, leadership activities, public speaking, performance awards, etc.)
Do not send copies of documents unless specifically requested.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application. Referral to the hiring official will be IAW our agency Merit Promotion Plan and current Labor agreement. Qualified applicants may be further evaluated by a ranking panel. Referred candidates will be further evaluated and interviewed by a selection panel.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To determine your qualifications for this position, you must submit a complete Application Package which includes:
1. Your resume showing work schedule, hours worked per week, dates of employment and duties performed.
2. Questionnaire. This is accomplished by submitting the application. There is nothing that needs to be attached to this application to meet this requirement.
3. Any additional documentation you wish to submit for consideration
Your resume, curriculum vitae, the Optional Application for Federal Employment (OF 612), or any other written format you choose to describe your job-related qualifications can be submitted electronically using the document upload process. We recommend using the resume building within USAJOBS. Please log into USAJOBS, go to your "Documents", make sure you're in the "Resumes" section and select the "Upload or build resume" button, then click on "Build resume". Please be sure to include all of the following information in your resume:
Job Information:
- Vacancy Identification Number, title, grade and location for which you are applying.
Personal Information:
- Full name, mailing address (with zip code) and day/evening telephone numbers (with area code).
- Country of Citizenship.
- If ever employed by the Federal Government, please show the highest Federal civilian grade held, job series, and dates of employment in grade.
Education:
- High School name, city, state and zip code, date of diploma or GED.
- Colleges and/or Universities attended, city, state and zip code.
- Major field(s) of study.
- Type and year of degree(s) received. If no degree received, show total credit hours received in semester or quarter hours.
Work Experience for each paid or non-paid position held related to the job for which you are applying (do not provide copies of job descriptions):
- Job title.
- Duties and accomplishments.
- Number of hours per week.
- Employer's name and address.
- Supervisor's name and phone number.
- Indicate if your current supervisor may be contacted.
- Starting and ending dates of employment (month and year).
- Salary.
Other Qualifications:
- Job-related training courses (title and year).
- Job-related skills (e.g., other languages, computer software/hardware, tools, machinery, typing speed, etc.)
- Job related certificates and licenses.
- Job-related honors, awards, and special accomplishments. (e.g., publications, memberships in professional or honor societies, leadership activities, public speaking, performance awards, etc.)
Do not send copies of documents unless specifically requested.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application. Referral to the hiring official will be IAW our agency Merit Promotion Plan and current Labor agreement. Qualified applicants may be further evaluated by a ranking panel. Referred candidates will be further evaluated and interviewed by a selection panel.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
