Clarification from the agency

First area of consideration will be given to current permanent Veterans Health Administration employees. Second area of consideration will be given to US Citizens . NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below.

Videos

Major duties and responsibilities include but are not limited to the following:

• Plans the work to be accomplished, sets goals based on the facilities strategic plan, analyze data for reporting and develops/implements action plans to assist with the achievement of goals/performance.
• Plans, organizes, and attends meetings at the service line level up to the PENTAD to assist with plan development and reporting of actions to obtain facility performance.
• Tracks and analyze all data pertaining to service performance. Standardize processes and forms, establishes performance measures and analyzes actions, develops actions based on analysis of results, metrics, quality assurance/compliance, operating practices, and reporting within the system. Exercises the management responsibility for the coordination and integration of new systems or has full delegation responsibilities for the functions of the PM&R service to include personnel management, assignment of duties.
• Establishes, maintains, and promotes VA PM&R area and supports personnel training and professional development programs, which are integral to the success of the PM&R programs. Develops training programs, develops curriculum, creates training opportunities, and develops tests designed to enhance the skills and abilities of subordinate staff. Fulfillment of these responsibilities includes management of a professional development program and career path for physical, occupational, recreational therapists, and oversight of PM&R workforce training programs. Mentors and guides PM&R personnel.
• Engages customers regularly and coordinates satisfaction surveys with customers to determine their needs and satisfaction with the way the PM&R service is meeting those needs; advises academic affiliations of programs and opportunities. Participates in facility and VISN Customer Support groups and seeks out best practices in the local private sector healthcare rehabilitation community.
• Provides staff service, advice, and guidance to all supervisory levels on the practice of Physical Medicine and Rehabilitation, techniques, and best practices. Also serves as a reviewer and authorizes/denies physical/occupational therapy community care consults. The incumbent will advise medical center providers at all levels in the organization as to the appropriate course of action regarding PM&R.
• Responsible for establishing and maintaining good working relationships with groups and organizations external to the VA. This includes area colleges, universities and high schools, veteran's organizations, professional societies, and community groups. Will also contact/respond to White House & congressional offices as required.
• Analyzes data and develops methods and systems to acquire information needed for Commission on Accreditation of Rehabilitation Facilities (CARF), Unannounced survey agency in the CLC, and the Joint Commission on Accreditation of Healthcare Organizations (JCAHO). Data is analyzed for use in policy, process improvements, creation of plans, development of action plans, participation in surveys, training of staff to prepare and plan, achievement of best standards of practice and evidence-based care to achieve accreditation.
• Independent in operations and decision-making on pertinent clinical and managerial subjects without compromising the medical responsibility and scope of practice as assigned. Assignments are received in terms of goals, priorities, deadlines, and suggested sources of information.
• Independently accomplishes the work and has wide latitude in decision making, selecting methods and approaches to be used, and resolving problems that arise. Independently selects additional tasks and projects to be undertaken based upon known or suspected problem areas and management needs. Performance is evaluated in terms of the incumbent's effect on the overall improvement in the delivery of medical rehabilitation health care services and the impact these programs have on the medical center.
• Identify the training and development needs of the section personnel, Develops, plans, and conducts training programs to meet needs. Evaluates the effectiveness of the training programs and makes revisions as necessary. Maintain current knowledge of physical medicine and rehabilitation techniques and management skills through reading, attendance at local, regional and national meetings, seminars and the involvement in professional organizations.

Work Schedule: Monday - Friday, 7:30 am - 4:00 pm
Virtual: This is not a virtual position.
Functional Statement #: 93862-0
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.
• Loss of Credential. An employee in this occupation who fails to maintain [the required state or territorial licensure and the NBCOT certification, both current and in good standing,] must be removed from the occupation, which may result in termination of employment.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:
United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
English Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f).
Education and/ or Experience:

• 1. Individuals must meet at least one of the following requirements below:
  • (a) Bachelor's degree in occupational therapy and two (2) years of experience as an occupational therapist; NOTE: The baccalaureate degree must be from an approved program prior to the AOTA January 1, 2005 decision that the Accreditation Council for Occupational Therapy Education (ACOTE) would only accredit master or doctoral degree programs in occupational therapy. OR
  • (b) Bachelor's degree in occupational therapy and two (2) full years of graduate education in a related field; NOTE: The baccalaureate degree must be from an approved program prior to the AOTA January 1, 2005 decision that ACOTE would only accredit master or doctoral degree programs in occupational therapy. OR
  • (c) Master's Degree or higher in occupational therapy.
• 2. Individuals must be a graduate of a degree program in occupational therapy approved by the ACOTE or predecessor organizations. This is inclusive of an internship (supervised fieldwork experience required by the educational institution). ACOTE is the only accreditation agency recognized by the United States Department of Education and the Council for Higher Education Accreditation. Degree programs may be verified by contacting the American Occupational Therapy Association website or at their office address: American Occupational Therapy Association, P.O. Box 31220, Bethesda, MD 20824-1220
• Certification. Candidates must possess a current NBCOT certification as an OT
• State Licensure: Candidates must possess a full, current, and unrestricted state license, to practice occupational therapy in a state, territory or Commonwealth of the United States (i.e., Puerto Rico), or in the District of Columbia.

Creditable Experience. To be creditable, the experience must have required the use of knowledge, skills, and abilities associated with current professional occupational therapy practice. Creditable experience can be obtained through employment as an OT. This may be evidenced by one or both of the following:

1. Active professional practice. Active professional practice includes paid/non-paid employment as a professional OT, and as defined by the American Occupational Therapy Association (AOTA). Experience gained after graduation but prior to licensure/certification is creditable, provided the candidate was utilized as a graduate OT and subsequently passed the National Board for Certification in Occupational Therapy (NBCOT) certification, and the required state regulatory requirements.
2. Completion of a post-graduate fellowship or a post-graduate residency program can be substituted for creditable experience on a year-for-year basis. Fellowships or post-graduate training programs are typically in specialty areas such as advanced practice, research, mental health, gerontology, enhanced education, health policy, leadership and therapeutic sciences.
3. Quality of Experience. Experience is only creditable if it is post-graduate experience as a professional OT directly related to the duties to be performed. Qualifying experience must be at a level comparable to professional occupational therapy experience at the next lower level. For all assignments above the full performance level, the higher-level duties must consist of significant scope, administrative independence, complexity (difficulty) and range of variety as described in this standard at the specified grade level and be performed by the incumbent at least 25% of the time.

Grade Determinations: Supervisory Occupational Therapist, GS-14

Education, Experience, and Licensure. Completion of one year of experience equivalent to at least the GS-13 level and directly related to the position being filled. This experience may include but is not limited to: assigning work; monitoring clinical performance; resolving staff conflicts; identifying continuing education and training needs; and preparing performance standards and ratings. Interview candidates for positions; recommend appointments, advancements, or when appropriate, disciplinary actions; administer leave; and coordinate staffing needs. Supervisory OTs may provide occupational therapy and have capacity to care for more complex patients. They develop/initiate new treatment programs which integrate outcomes and advancements in practice from current research findings. The supervisory OT serves as an instructor in the facility's in-service clinical training program. They serve as an advocate and resource consultant to the therapy staff and facility-at-large through communication with other departments, physicians, external agencies and other groups regarding programs and operation of the occupational therapy section.

Demonstrated KSAs. In addition to the experience above, the candidate must demonstrate all the following KSAs:
a. Knowledge of evidence-based practices and clinical practice guidelines in multiple professional areas to use these resources to guide the program staff in providing clinically appropriate treatment interventions.
b. Skill in interpersonal relationships and conflict resolution in dealing with a diverse range of employees, team leaders, and administrators.
c. Ability to manage resources for a large, integrated service including not only occupational therapy, but also other focused rehabilitation, ancillary, or other health care services.
d. Ability to communicate effectively orally and in writing with a diverse group of professional staff.
e. Ability to translate extensive rehabilitation knowledge into cogent and useful policy in complex facilities and/or across multiple sites.
f. Skill in providing clinical and administrative oversight and supervision of multidisciplinary rehabilitation programs in complex facilities and/or across multiple sites.
g. Ability to collaborate with strategic planning committees at local, VISN or national levels for new ventures addressing patient care delivery systems, facilities management, and system reorganizations.

Preferred Experience: Minimum 2-5 years as Supervisor of Inpatient and Outpatient Rehab Medicine Service.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is 14.

Physical Requirements: Must be physically and mentally able to efficiently perform the essential functions of the position without hazard to themselves or others. Depending on the essential duties of a specific position, usable vision, color vision, hearing, or speech may be required. However, in most cases, a specific physical condition or impairment will not automatically disqualify an applicant for appointment. The loss or impairment of a specific function may be compensated for by the satisfactory use of a prosthesis or mechanical aid. Reasonable accommodation may also be considered in determining an applicant's ability to perform the duties of a position. Reasonable accommodation may include but is not limited to the use of assistive devices, job modification or restructuring, provision of readers and interpreters, or adjusted work schedules. See VA Directive and Handbook 5019.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.