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Senior Social Worker

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Care Systems of the Ozarks

Summary

The PCMHI Social Worker is a co-located, collaborative care behavioral health provider who serves as a member of the primary care clinic's multidisciplinary health care teams, and who delivers direct care and consultation-based services to Veterans, primary care providers, and allied Patient Aligned Care Team (PACT) members to manage the overall health of the enrolled population.

Overview

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Accepting applications
Open & closing dates
04/15/2026 to 04/27/2026
Salary
$98,637 - $128,231 per year
Pay scale & grade
GS 12
Location
1 vacancy in the following location:
Fayetteville, AR
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Excepted
Promotion potential
None
Job family (Series)
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
CBST-12926301-26-LH
Control number
865294600

This job is open to

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Clarification from the agency

This job is open to ALL U.S. Citizens. NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below.

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Duties

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Total Rewards of a Allied Health Professional

The duties of the Senior Social (PCMHI) Worker include, but are not limited to:

Clinical and Practice Management Skills

Accepts warm handoffs and referrals from PACT members, and triages, assesses, and refers to specialty behavioral health care services appropriately and efficiently in accordance with principles of stepped care.

Uses functional assessment, evidence-based intervention, and consultation techniques to address common behavioral health problems. Uses functional assessment, evidence-based intervention, and consultation techniques to address common behavioral health problems (e.g., depression, anxiety, sleep problems, stress) and health behavior concerns (e.g., chronic pain, obesity, diabetes, tobacco use).

Conducts risk assessments and safety planning as clinically indicated and in accordance with VA policy and clinical practice standards.

Documentation Skills

Writes assessment, intervention, and consultation notes that include all required elements and that are brief, clear, concise, and readable.

Uses diagnosis and procedure codes that are accurate and appropriate for the setting and the service provided.

Consultation and Multidisciplinary Teamwork Skills

Functions as subject matter expert in providing consultation and education to PACTs on assessment, intervention, referrals, and resources for behavioral health and health behavior concerns.

Maintains regular communication and effective collaboration with PACT members during episodes of direct care. Routinely attends regularly scheduled PACT huddles or team meetings or conducts rounding or other proactive outreach to PACTs. Administration - Consistently meets performance metrics related to productivity, same day access.

Administration

Consistently meets performance metrics related to productivity, same day access, brief encounter fidelity, and timeliness of documentation and clinical communication.

Participates in development, implementation, and evaluation of the PCMHI program to optimize the delivery of behavioral health services and improve access, utilization, and outcomes of care as well as patient satisfaction.

Regularly attends PCMHI Community of Practice and Integrated Care Monthly Education conference calls. Attends Mental Health Service meetings as schedule permits.

Consistently follows VA, VHSO, Mental Health Service, and program administrative policies and supervisory guidance. Adheres to relevant professional ethical codes; local, state; and federal laws; compliance and accreditation standards; and safety, privacy, and information security policies and protocols.

Teaching and Training

Teaches and mentors staff and trainees to enhance their professional growth, development, and competence. Provides supervision for licensure or specialty certifications as needed.

Provides education to Veterans, their families and caregivers, VA staff, and other relevant stakeholders about behavioral health issues, services, and resources. Communicates effectively, both orally and in writing, with people from varied backgrounds

Work Schedule: Monday - Friday, 8:00 am - 4:30 pm, subject to change based on the needs of the facility.
Recruitment Incentive (Sign-on Bonus): Not Authorized
Permanent Change of Station (Relocation Assistance): Not Authorized
Pay: Competitive salary and regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Ad Hoc Only. Telework may be authorized during specific situations like adverse weather conditions per Agency Policy and at the Services discretion.
Virtual: This is not a virtual position.
Functional Statement #: 564-00545-F
Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Basic Requirements:

  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • English Language Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. ยง 7403(f).
  • Education. Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going tohttp://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work.
  • Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations: In addition to the basic requirements for employment, the following criteria must be met:

Senior Social Worker, GS-12

(1) Experience/Education. The candidate must have at least two years of experience post advanced practice clinical licensure and should be in a specialized area of social work practice of which, one year must be equivalent to the GS-11 grade level. Senior social workers have experience that demonstrates possession of advanced practice skills and judgment. Senior social workers are experts in their specialized area of practice. Senior social workers may have certification or other post-masters training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship or equivalent supervised professional experience in a specialty.

(2) Licensure/Certification. Senior social workers must be licensed or certified by a state at the advanced practice level which included an advanced generalist or clinical examination, unless they are grandfathered by the state in which they are licensed to practice at the advanced practice level (except for licenses issued in California, which administers its own clinical examination for advanced practice) and they must be able to provide supervision for licensure.

(3) Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, candidates must demonstrate all of the following KSAs:(a) Skill in a range of specialized interventions and treatment modalities used in specialty treatment programs or with special patient populations. This includes individual, group, and/or family counseling or psychotherapy and advanced level psychosocial and/or case management.(b)Ability to incorporate complex multiple causation in differential diagnosis and treatment within approved clinical privileges or scope of practice.(c)Knowledge in developing and implementing methods for measuring effectiveness of social work practice and services in the specialty area, utilizing outcome evaluations to improve treatment services and to design system changes.(d)Ability to provide specialized consultation to colleagues and students on the psychosocial treatment of patients in the service delivery area, as well as role modeling effective social work practice skills.(e)Ability to expand clinical knowledge in the social work profession, and to write policies, procedures, and/or practice guidelines pertaining to the service delivery area.

Preferred Experience: Experience implementing evidence-based assessment and intervention practices, providing behavioral health services with adult populations; services through telehealth modalities.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-12.

Physical Requirements: Physical aspects associated with work required of this assignment are typical for the occupation, see Duties section for essential job duties of the position. May require standing, lifting, carrying, sitting, stooping, bending, puling, and pushing. May be required to wear personal protective equipment and undergo annual TB screening or testing as conditions of employment.

Work Environment: Work is performed in an office/clinic setting with minimal risks that requires normal safety precautions; the area is adequately lighted, heated, and ventilated. However, the work environment requires someone with the ability to handle several tasks at once in sometimes stressful situations.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?


Fayetteville is nestled in the heart of the Ozark Mountains, and is an outdoor paradise with hiking, golf, fishing, rafting, boating, and four distinct seasons. Fayetteville is the home of the University of Arkansas "Razorbacks" which provides the community with a college atmosphere. The area is home to several fortune 500 businesses such as Wal-Mart, Tyson Foods, and J. B. Hunt Trucking, who have been generous benefactors for the community and the arts. In the neighboring community of Bentonville, Crystal Bridges Museum has been labeled as one the top 10 must see places in America. Fayetteville has outstanding public schools, excellent parks and trail system and is ranked as 4th "best college sports town" and 8th for business and careers by Forbes Magazine. Fayetteville is ranked as 7th best city in America to work, live and play by Kiplinger. The cost of living is 90% of the national average with affordable housing available in all price ranges.

Agency contact information

Ladonna Hurd
Phone
713-791-1414 X14705
Email
ladonna.hurd@va.gov
Address
Fayetteville AR VA Medical Center
1100 North College Avenue
Fayetteville, AR 72703
US

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