Current Federal employees serving under career or career-conditional competitive service appointments, former Federal employees with reinstatement eligibility, or persons eligible for non-competitive appointment under special appointment authorities. Veterans who are preference eligible or separated from the armed forces under honorable conditions after 3 or more years of continuous service may apply under the Veterans Employment Opportunity Act (VEOA).
The Office of Communications has the lead responsibility for managing and delivering the public service aspectof OIG's mission, with particular emphasis on developing and maintaining relationships with internal andexternal stakeholders, including the media and other special constituencies. The Office of Communicationsmanages and directs OIG's communication program and disseminates OIG work products and messages to theDepartment and the public.
Duties for the Visual Information Specialist, GS-09/11 include but not limited to:
Serves as a Visual Information Specialist in support of the HHS OIG Office of Communications, contributing creative expertise to high-visibility projects.
Plans, conceptualizes, and develops compelling visual information products for diverse audiences.
Designs a wide range of visual materials-including illustrations, graphics, diagrams, charts, models, slides, and other multimedia-for publications, websites, exhibits, live events, and video-recorded communications.
Assists in producing healthcare-related multimedia content, such as graphics, infographics, data visualizations, photography, and video packages, using specialized software to strengthen and enhance OIG messaging.
Independently produces, edits, and coordinates approvals for visual communication materials from concept through final delivery.
Develops and edits graphics, photos, videos, and other visual assets to support organizational initiatives and strategic communications goals.
Identifies opportunities to integrate visual storytelling into both short- and long-term communications strategies and provides recommendations to maximize reach and impact.
Conducts Section 508 compliance reviews and remediates reports, publications, graphics, and videos to ensure accessibility for all audiences.
Creates presentation and publication materials designed to capture attention, enhance understanding, and encourage public engagement.
Selects and uses the most appropriate design, desktop publishing, video, and computer graphics software, as well as hardware and peripheral equipment, to complete assignments efficiently and effectively.
Registration with the Selective Service (if applicable).
Suitability for Federal employment determined by background investigation.
One-year probationary period may be required.
Time in grade must be met within 30 days of closing date of announcement.
Qualifications
Applicants must meet all the qualification requirements, including education, and any selective placement factors described below within 30 days of the closing date of this announcement. Education used as part of an application package will only be considered if complete transcripts are submitted and must be from an accredited institution as recognized by the U.S. Department of Education. To see if your institution is accredited, please follow this link: Database of Accredited Postsecondary Institutions and Programs.
Minimum Qualification Requirements For the GS-09:
Applicants must have one year of specialized experience, equivalent to the GS-07 grade level in the Federal service, which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: (1) Assist in planning and developing visual information materials that support multimedia campaigns and law enforcement activities; (2) Analyze facts and recommend practical solutions that contribute to improving the effectiveness of agency communication and business processes; and (3) Communicate information effectively through visual materials, translating technical or complex data into clear, understandable formats for reports, presentations, and other publications. OR
A master's or equivalent graduate degree. OR
2 full years of progressively higher level graduate education leading to such a degree. OR
LL.B. or J.D., if related. You must submit a copy of your unofficial transcripts to support your claim OR
A combination of graduate level education and specialized experience as described above which can be combined to equal one year. To compute this, first determine your total qualifying experience as a percentage of the experience required. (For example, 6 months of professional experience equals 50% of the experience requirement.) Then, determine your graduate education as a percentage of the education required under B above. (For example, 9 semester hours of creditable graduate work equals 50% of the education required.) Add the two percentages together. The total must equal at least 100 percent to qualify. The first 18 semester hours may not be credited towards specialized experience. NOTE: Applicants must submit supporting transcripts if any part of qualifications is based on education.
Minimum Qualification Requirements For the GS-11:
Applicants must have one year of specialized experience, equivalent to the GS-9 grade level in the Federal service, which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: (1) Independently plan and develop visual information products in support of multimedia campaigns and law enforcement activities; (2) Mastery of graphics design principles and techniques with the use of art media, as well as detailed knowledge of Adobe Photoshop, Adobe Illustrator, 3D, Studio Max, Microsoft Office Software, Windows, various fine art filters, and detailed working knowledge of the Internet; and (3) Develop programming technically and aesthetically comparable to that produced by the commercial television and film industries, adapted to audience characteristics and desired reactions to the product.OR
Possess Ph.D. or equivalent doctoral degree. OR
3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related. OR
A combination of graduate level education and specialized experience as described above which can be combined to equal one year. To compute this, first determine your total qualifying experience as a percentage of the experience required. (For example, 6 months of professional experience equals 50% of the experience requirement.) Then, determine your graduate education as a percentage of the education required under B above. (For example, 9 semester hours of creditable graduate work equals 50% of the education required.) Add the two percentages together. The total must equal at least 100 percent to qualify. The first 18 semester hours may not be credited towards specialized experience. NOTE: Applicants must submit supporting transcripts if any part of qualifications is based on education.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Your resume should include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week. Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
Education
Foreign Education: Education completed in foreign colleges or universities may be used to meet education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence when applying.
Class standing -- Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses.
Grade-point average (G.P.A.) -- Applicants must have a grade-point average of:
3.0 or higher out of a possible 4.0 ("B" or better) as recorded on their official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or
3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2years of the curriculum.
Election to membership in a national scholastic honor society -- Applicants can be considered eligible based on membership in one of the national scholastic honor societies recognized by the Association of College Honor Societies
Additional information
Recruitment Incentives: Payment for relocation expenses will not be authorized for this position. A recruitment bonus will not be offered. Repayment of student loans will not be offered. Private sector work experience will not be approved as credit for your Annual Leave accrual.
Security and Background Requirements: A background security investigation will be required for all appointees. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements may be grounds for appropriate personnel action. In addition, if hired, a background security reinvestigation or supplemental investigation may be required at a later time. Applicants are also advised that all information concerning qualifications is subject to investigation. False representation may be grounds for non-consideration, non-selection and/or appropriate disciplinary action.
Direct Deposit: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
Career Transition Program (CTAP) and Interagency Career Transition Assistance Program (ICTAP) Documentation: If you are a displaced or surplus Federal employee eligible for consideration under the CTAP or ICTAP, you MUST submit proof of eligibility. Appropriate documentation such as a reduction-in-force (RIF) separation notice, an SF-50 reflecting your RIF separation, or a notice of proposed removal for declining a directed reassignment or transfer of function to another commuting area. You MUST also submit documentation to reflect your current (or last) performance rating of record along with your application package. Those eligible for consideration will need to be rated as well-qualified at 85.0 or above on the rating criteria for this position in order to exercise selection priority. For more information about ICTAP, go to: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition.
EEO Statement: HHS is an equal opportunity employer. Selection for this position will be based solely on merit without regard to race, color, religion, age, gender, national origin, political affiliation, disability, sexual orientation, marital or family status, or other differences.
Disabled Veteran Leave: HHS OIG participates in the Wounded Warrior Federal Leave Act of 2015. To learn more about this benefit, please go to: Disabled Veteran Leave (opm.gov).
Fair Chance to Compete for Jobs Act ("Fair Chance Act"): The Fair Chance to Compete for Jobs Act (FCA) prohibits federal agencies from requesting an applicant's criminal history record prior to extending a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the FCA. Applicants who believe they have been subjected to a violation of the FCA may submit a written complaint to the Department by email at FairChanceAct@hhs.gov
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your eligibility for consideration and qualifications for the position will be determined based upon a review of your detailed resume.
Your resume will be evaluated based on evidence of your ability to demonstrate possession of any specialized experience.
Your resume will be evaluated by a subject matter expert to determine if you meet the qualifications for the position and will serve as a basis for an initial rating.
You will be evaluated on the following:
Creativity and Innovation
Design
Multimedia Technologies
Teamwork
Technology Application
Falsifying your background, education, and/or experience is cause for not hiring you or for changing your scored responses to questions you've answered, which may affect your overall final score.
Please note that a complete application is required for consideration. (Please review the "Required Documents" section of this job announcement to see what must be included in a complete application).
Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s) of the location identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) at HHS. Clearance of CTAP/ICTAP will be applied for similar across HHS.
HHS has a critical preparedness and response mission: HHS protects the American people from health threats, researches emerging diseases, and mobilizes public health programs with domestic and international partners. In support of this mission, HHS offers its employees the opportunity to volunteer to become Federal Civilian Detailees and contribute their unique skills through voluntary temporary assignments to humanitarian emergencies or Departmental priorities countering new and emerging health, safety, and security threats.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
All applicants are required to submit the following supporting document type(s):
Resume (Two page limit)
Responses to the Assessment Questionnaire
Most Recent SF-50 (indicating time in grade, highest grade and step attained
Note: Current or former Federal employees MUST submit a copy of their SF-50 Form which shows competitive service appointment ("position occupied" block 34 on the SF-50 should show a "1"), tenure group (block 24 should show a 1 or 2), grade, and salary. If you are applying for a higher grade, please provide the SF-50 Form which shows the length of time you have been in your current/highest grade (examples of appropriate SF-50s include promotions, With-in Grade/Range Increases, and SF-50s dated a year apart within the same grade/job). If you have promotion potential in your current position, please provide proof. Employees applying with an interchange agreement must provide proof of their permanent appointment. FAILURE TO SUBMIT ALL OF THE REQUIRED DOCUMENTATION, COULD AFFECT YOU RECEIVING CONSIDERATION AS A STATUS CANDIDATE.
Applicants may also submit the following supporting document type(s), which may not be required for all applicants:
Other Supporting Documents: (Only submit if applicable to you)
College transcript (if qualifying all or in part based on your education
Veterans' Preference documentation - If you are a veteran, you must submit a copy of your DD Form 214, Certificate of Release or Discharge from Active Duty (Member Copy - 4) and, if applicable, and Application for 10-Point Veterans Preference and an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces that supports your claim.
Your Resume must clearly articulate how your skills and experiences align to the criteria defined in the qualifications section of this announcement and it must support your responses to the assessment questionnaire. For each position you must describe your duties, accomplishments, related skills, and responsibilities. Your resume must also include the month and year that you began and ended for each position held. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Not providing this information may result in the lowering of your assessment score or an ineligible rating. Please limit your resume to 2 pages. For resume writing guidance, please visit the USAJobs Resource Center.
For additional résumé and application tips:
For information on how to build or upload a resume, as well as other resume topics, visit the USA Jobs resume help: USA Jobs Help: Resume
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the assessment questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
Resume must be limited to two-pages to receive consideration.
A complete application package for this vacancy must be received on-line via the USA Staffing web site by 11:59 PM (EST) on 05/12/2026 to receive consideration. Mailed/emailed applications will not be accepted.
OIG Immediate Office
330 Independence Ave, SW
Washington, DC 20201
US
Next steps
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview.
You will receive notice via email or by mail, if no email address was provided by you during the application process, once this process is completed.
E-Verify: If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System. Federal law requires DHS to use the E-Verify System to verify employment eligibility of all new hires, and as a condition of continued employment obligates the new hire to take affirmative steps to resolve any discrepancies identified by the system. The U.S. Department of Health and Human Services is an E-Verify Participant.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
All applicants are required to submit the following supporting document type(s):
Resume (Two page limit)
Responses to the Assessment Questionnaire
Most Recent SF-50 (indicating time in grade, highest grade and step attained
Note: Current or former Federal employees MUST submit a copy of their SF-50 Form which shows competitive service appointment ("position occupied" block 34 on the SF-50 should show a "1"), tenure group (block 24 should show a 1 or 2), grade, and salary. If you are applying for a higher grade, please provide the SF-50 Form which shows the length of time you have been in your current/highest grade (examples of appropriate SF-50s include promotions, With-in Grade/Range Increases, and SF-50s dated a year apart within the same grade/job). If you have promotion potential in your current position, please provide proof. Employees applying with an interchange agreement must provide proof of their permanent appointment. FAILURE TO SUBMIT ALL OF THE REQUIRED DOCUMENTATION, COULD AFFECT YOU RECEIVING CONSIDERATION AS A STATUS CANDIDATE.
Applicants may also submit the following supporting document type(s), which may not be required for all applicants:
Other Supporting Documents: (Only submit if applicable to you)
College transcript (if qualifying all or in part based on your education
Veterans' Preference documentation - If you are a veteran, you must submit a copy of your DD Form 214, Certificate of Release or Discharge from Active Duty (Member Copy - 4) and, if applicable, and Application for 10-Point Veterans Preference and an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces that supports your claim.
Your Resume must clearly articulate how your skills and experiences align to the criteria defined in the qualifications section of this announcement and it must support your responses to the assessment questionnaire. For each position you must describe your duties, accomplishments, related skills, and responsibilities. Your resume must also include the month and year that you began and ended for each position held. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Not providing this information may result in the lowering of your assessment score or an ineligible rating. Please limit your resume to 2 pages. For resume writing guidance, please visit the USAJobs Resource Center.
For additional résumé and application tips:
For information on how to build or upload a resume, as well as other resume topics, visit the USA Jobs resume help: USA Jobs Help: Resume
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the assessment questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
Resume must be limited to two-pages to receive consideration.
A complete application package for this vacancy must be received on-line via the USA Staffing web site by 11:59 PM (EST) on 05/12/2026 to receive consideration. Mailed/emailed applications will not be accepted.
OIG Immediate Office
330 Independence Ave, SW
Washington, DC 20201
US
Next steps
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview.
You will receive notice via email or by mail, if no email address was provided by you during the application process, once this process is completed.
E-Verify: If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System. Federal law requires DHS to use the E-Verify System to verify employment eligibility of all new hires, and as a condition of continued employment obligates the new hire to take affirmative steps to resolve any discrepancies identified by the system. The U.S. Department of Health and Human Services is an E-Verify Participant.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
