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Supv Systems & Procedures Analyst

Department of Veterans Affairs
Deputy Assistant Secretary for Finance
Financial Payroll Service, Payroll Field Operations-Reports Division

Summary

This position is located at VA Financial Services Center (FSC) in Austin, TX, under Financial Payroll Service, The supervisor performs advisory duties and serves as the focal point for staff advice and coordination on all matters pertaining to the organization's payroll operations by providing program management oversight for the Payroll Field Operations team for planning and support while ensuring VA's payroll is reported and recorded timely and accurately.

Overview

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Accepting applications
Open & closing dates
04/16/2026 to 04/22/2026
Salary
$92,023 - $119,633 per year
Pay scale & grade
GS 12
Location
1 vacancy in the following location:
Location Negotiable After Selection
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
25% or less - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
12
Supervisory status
Yes
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
CCLQ-12927588-26-LW
Control number
865220700

This job is open to

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Clarification from the agency

Open to current permanent Department of Veteran Affairs employees and current Financial Services Center/ Station 104 employees on permanent appointments and CTAP/*ICTAP RPL eligible who are Career/Career Conditional. This does not include temporary, term or temporary intermittent. See the eligibility section in the How You Will Be Evaluated section below for more details.

Duties

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The initial application review cut-off for this job announcement is 100 applications. The first 100 applications received will be considered first. Applications received after the initial cut-off number (100 applications) may not receive consideration unless otherwise requested by management. If management requests additional certificates, applicants will continue to be reviewed in groups of 100 in the order they applied.

This position is aligned under Payroll Operations Service, Management Reports Division (MRD).
Major Duties:

This position leads a Customer Service Team in Payroll Field Division, within the Financial Payroll Service at the Financial Service Center.

  • Provides program management oversight of customer service payroll operations while ensuring the VA's multi-billion-dollar payroll is reported and recorded timely and accurately.
  • Serves as a first-line payroll supervisor to a team of clerks, technicians, and analysts in the grades of GS 4 to GS 11, ensuring the delivery of world-class financial support to both internal and external customers.
  • Provides in-depth analysis on system performance and provides expert technical support to include developing system requirements and evaluating program enhancements.
  • Outlines policies, program requirements, objectives, and resource limitations.
  • Monitors and controls the payroll process in the centralized payroll environment by ensuring timely recording, coding, balancing, and scrutinizing for inaccurate accounts or transactions.
  • Exercises independent judgment in planning, organizing, and directing the technical aspects of assigned programs within these constraints.
  • Establish guidelines and performance expectation for staff.
  • Develops initiatives to streamline processes and improve payroll and customer service for both internal and external customers.
  • Analyze financial reports to improve payroll processing accuracy and propose solutions and alternatives to problem areas.

Work Schedule: 08:00 AM - 04:30PM
Compressed/Flexible: Yes, with Supervisory Approval.
Telework: AdHoc telework (situational telework) available as determined by the agency policy.
Virtual: This is not a virtual position.
Position Description/PD#: PD19505A
Relocation/Recruitment Incentives: Not Authorized.
Financial Disclosure Report: Not required

Requirements

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Conditions of employment

Conditions of Employment

  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process
  • Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
As a condition of employment for accepting this position, you may be required to serve a one year probationary period or two year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period one year probationary period or two year trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/22/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. See the Required Document section below for more information regarding the SF-50s needed to verify time-in-grade.

Selective Placement Factor: Experience to provide direction, structure and resources to achieve mission and act as focal point for staff advice and coordination on all matters pertaining to payroll systems, to include timekeeping systems which support payroll and accounting operations.

You may qualify based on your experience as described below:

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:

  • Vast experience administering payroll systems designed to track, reconcile, and report on agency operation and maintenance funding and/or appropriations, allotment restrictions, accounts, and financial reports for operating officials and management.
  • Monitor and report on the status and progress of work.
  • Prepare reports and maintain records of work accomplishments and administrative information.
  • Accurately compile and summarize narrative information related data in accordance with prescribed procedures and regulations where available.
  • Supervisory or Lead experience to provide direction, structure and resources to achieve mission and act as focal point for staff advice and coordination on all matters pertaining to Operations and Maintenance of a nationwide payroll program to include expert in analyzing and resolving complex issues related to various aspects of the payroll system?

You will be rated on the following Competencies for this position:
  • Analysis and Problem Solving
  • Communications
  • Financial Systems
  • Lead or Supervise
  • Strategic Thinking
  • Technical Competence

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary. Typically, the employee sits comfortably to do the work; however, there may be some walking and standing required to attend meetings, seminars, and conferences with other VA employees and other government agencies. Some travel to VA field facilities may be necessary.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be found well qualified, must meet the qualifications below

  1. Ability to oversee the functions assigned, in addition to providing direction and supervision over work
  2. Experience analyzing payroll or financial data to identify issues and recommend solutions that impact processes or operations.
  3. Experience applying or evaluating internal controls or quality review processes to ensure accuracy and resolve issues.
  4. Experience implementing or supporting process or system improvements to enhance efficiency or reduce errors.

defined under Specialized Experience. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Local Commuting Area: The local commuting area for this position is defined as a radius of 50 miles from Austin, TX. This includes all locations that fall within a 50-mile driving distance from 8000 metropolis drive Austin TX 78744

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration (HRA) at The Fair Chance Act.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

Job Knowledge Test: A portion of your assessment is a Job Knowledge Test that will occur during the application.You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents) and the six responses you provide on the application questionnaire. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • Analysis and Problem Solving
  • Communications
  • Financial Systems
  • Lead or Supervise
  • Strategic Thinking
  • Technical Competence


The application questionnaire includes a passing score based on the minimum level of required proficiency across these critical competencies. You must meet or exceed the passing score to be considered. You will not be considered for the position if you score below the passing score.

Narrative responses are not required at this time. If you are referred for consideration, you may be contacted for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

Cut-off Date: This announcement will remain open until the closing date, 04/22/2026.

Applicant Count: This announcement will remain open until the closing date, 04/22/2026, or when the applicant count is reached, whichever is earlier. The applicant count is the point at which the first 100 applications are received. All applications submitted that day up to 11:59 p.m. Eastern Standard Time on the date the applicant count is reached will be accepted and considered.

Deputy Assistant Secretary for Finance

OUR MISSION: To fulfill President Lincoln's promise to care for those who have served in our nation's military and for their families, caregivers, and survivors. How would you like to become a part of a team providing compassionate care to Veterans?

Agency contact information

Lucinda Walker
Phone
000000000
Email
lucinda.walker@va.gov
Address
DAS Finance
1615 Woodward St
Austin, TX 78722
US

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