Serves as a NAS Operations Manager (NOM) within the Fort Worth ARTCC Service Operations Center. The NOM is responsible to monitor the status of services and systems, perform or direct restoration of interrupted services/systems, operationally reconfigure services/systems to minimize interruptions and enhance service predictability within the SOC’s area of responsibility. The NOM ensures the quality of NAS infrastructure services delivered to the critical air traffic operations facilities.
Summary
Serves as a NAS Operations Manager (NOM) within the Fort Worth ARTCC Service Operations Center. The NOM is responsible to monitor the status of services and systems, perform or direct restoration of interrupted services/systems, operationally reconfigure services/systems to minimize interruptions and enhance service predictability within the SOC’s area of responsibility. The NOM ensures the quality of NAS infrastructure services delivered to the critical air traffic operations facilities.
Salary above includes locality payment of 27.26% for the Fort Worth, TX area.
Pay scale & grade
FV J
Location
1 vacancy in the following location:
Fort Worth, TX
Telework eligible
Yes—as determined by agency policy.
Travel Required
Occasional travel - The job may require travel from time-to-time, but not on a regular basis. The travel may be for training or other work-related duties.
Relocation expenses reimbursed
Yes— - Fixed Rate PCS - Permanent Change of Station (Current Federal Employee) - In accordance with applicable FAA Travel regulations, a fixed relocation payment of $27,000 will be paid. Relocation expenses paid are subject to applicable taxes.
This announcement is open to Current Permanent FAA employees within the Air Traffic Organization (ATO), Logistics Center (AML) and the FAA Academy (AMA-400).
They are also responsible for various auxiliary duties that contribute to providing reliable and safe FAA services to the flying public.
As an ATSS (SOC NOM), the incumbent is recognized as the principal technical expert for development of workable solutions for any unanticipated situations adversely affecting operationally critical systems of the NAS. Serves as senior project manager or team leader for large, challenging and complex work activities. Represents the FAA as a senior technical authority for major agency activities, emerging technologies and customer concerns.
Responsible for establishing and managing program goals and objectives and formulating project plans; develops, interprets, recommends changes, and has broad discretion to insure compliance with organizational objectives and policies; identifies, procures, distributes, and tracks resources needed to accomplish large work activities.
Works with customers at high internal and external organization levels to the FAA to resolve complex issues to insure the integrity of the NAS. Coordinates with multiple air traffic entities to shut down and restore facilities, systems, and services to prevent activities from disrupting air traffic operations. Quickly resolves restoration problems with minimal impact to the NAS.
Performs work providing agency-wide leadership for highly complex and challenging technical activities. This may be accomplished using innovative concepts and approaches for problems that have resisted earlier efforts at resolution.
Maintains authority to commit the necessary resources to accomplish the agency's mission. Develops innovative approaches to attain organizational objectives and optimize the use of resources.
Works independently, monitors and evaluates trend data on a nationwide basis to develop workable solutions for sustaining the NAS.
Keeps abreast of changes in technology and the new systems coming on-line. Provides recommendations to senior level managers for enhancement of systems and air traffic operations.
Formulates Standard Operation Procedures (SOP) for local use, dealing with Emergency and Safety situations at assigned facilities.
Incumbent has the authoritative responsibility for timely upward reporting of NAS information that could have an impact to operations for purposes of Situation Awareness (i.e. NOT AM, SAL Paging function). Understands the current state and dynamics of local operations and being able to anticipate future changes and developments.
Integrates Operational Risk Management (ORM) into restoration, schedule maintenance activities, and all planned projects, ensuring that all customers and users of services are included and involved in ORM implementation and planning.
Incumbent is management's representative during non-administrative hours.
Formulates and recommends organizational positions on major agency activities to senior managers. Technical decisions are considered authoritative in his/her area of expertise.
Is considered a technical expert within the FAA for an assigned system or specialty area. Work directly supports the objectives of the agency and the safe and continual operation of the NAS. Contacts are both internal and external. Formulates and recommends organizational positions on major agency activities to senior managers. Represents the FAA as a senior technical authority for major projects and programs.
Works independently. Has broad discretion to ensure alignment with organizational objectives and policies. Develops innovative approaches to attain organizational objectives and optimize the use of resources. Identifies and justifies the resources needed to accomplish large work activities. Provides expert guidance and instruction to address diverse, complex issues that often cross multiple projects, programs, or functional areas.
Selective Service Registration is required for males born after 12/31/1959.
Must submit an SF50 (See Required Documents).
Designated or Random Drug Testing required.
Incumbent must possess a valid driver's license.
Qualifications
Candidates must show experience at the level of difficulty and responsibility appropriate to the position. Specialized experience may be experience that demonstrates an extensive knowledge of and experience in the technology, system interrelationships, and management of civilian or military automated aviation, navigation, and electronics systems. Generally, experience at the next lower pay band of FV-I/level IV or equivalent, meets the minimum qualifications for this position as long as the experience provides ALL Demonstrated Abilities identified below.
SPECIALIZED EXPERIENCE isexperience that demonstrates an extensive knowledge of and familiarity with the technology, system interrelationships, and the tools which monitor the National Airspace System (NAS). Specialized experience for this position includes experience with NAS monitoring tools such as Maintenance Automation System Software (MASS), Navigation Information System (NIS), and UIC (Universal Interlock Control), and training and/or certification for services related to the STARS, TDWR, ASDE, ITWSS, ATISS, LLWS, and communication systems. Experience utilizing Event Manger and NOTAM Manager applications to document and report NAS related outage.
QUALIFICATIONS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT.
In addition to meeting the qualifications above, candidates MUST also address the "Demonstrated Abilities" listed in this announcement.
DEMONSTRATED ABILITIES: Statements should be clear and concise, providing a description of your education, training, and experience that would describe the degree to which you possess each "Demonstrated Ability". Demonstrated Abilities are MANDATORY. Failure to address each one will prevent you from receiving further consideration. Answer all demonstrated abilities to the best of your ability. You may be asked to provide evidence or documentation that you have had this type of experience at a later stage in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.
HOW YOU WILL BE EVALUATED: Applications will first be reviewed to determine if minimum qualification requirements are met. Failure to meet minimum qualification requirements automatically disqualifies an applicant. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Demonstrated Abilities listed above. Based on this evaluation, applicants will be placed in one of the following categories: alphabetical, score order, or category grouping, and referred to the selecting official for consideration.
Education
There is no educational substitution at this grade level.
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements
This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing.
Supervisor Endorsement: If your selection for this position would be considered a PROMOTION, then a supervisory endorsement form endorsing your candidacy is REQUIRED by the closing date of this announcement. The endorsement must include the vacancy announcement number. To obtain the supervisory endorsement, please contact your manager. NOTE: A supervisory endorsement is not required for ingrade/downgrade candidates. Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed, or e-mailed applications cannot be accepted.
Incomplete Applications: Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.
Security Requirement: Moderate Risk (5). This position requires completion and favorable adjudication of a background investigation prior to appointment, unless a waiver is obtained. Subject to a 5-year period reinvestigation.
Technical Requirements:
Experience with NAS monitoring tools such as Maintenance Automation System Software (MASS), Navigation Information System (NIS), and UIC (Universal Interlock Control)
Training and/or certification for services related to STARS, TDWR, ASDE, ITWSS, ATISS, LLWS, and communication systems.
Experience utilizing Event Manger and NOTAM Manager applications to document and report NAS related outage.
Interviews: If the Agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
SF-50: In addition to the online resume, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. Note that your most recent SF-50 may not contain Blocks 15, 17, 18, 19, 22, and 24.
Supervisory Endorsement: If your selection for this position would be considered a PROMOTION, then a supervisory endorsement form endorsing your candidacy is REQUIRED by the closing date of this announcement. The endorsement must include the vacancy announcement number. To obtain the supervisory endorsement, please contact your manager. NOTE: A supervisory endorsement is not required for ingrade/downgrade candidates. Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed, or e-mailed applications cannot be accepted.
If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week.
Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA.
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies.
Federal Aviation Administration
ASW Regional HR Services Branch
10101 Hillwood Parkway
AHF-S410
Fort Worth, TX 76177
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
SF-50: In addition to the online resume, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. Note that your most recent SF-50 may not contain Blocks 15, 17, 18, 19, 22, and 24.
Supervisory Endorsement: If your selection for this position would be considered a PROMOTION, then a supervisory endorsement form endorsing your candidacy is REQUIRED by the closing date of this announcement. The endorsement must include the vacancy announcement number. To obtain the supervisory endorsement, please contact your manager. NOTE: A supervisory endorsement is not required for ingrade/downgrade candidates. Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed, or e-mailed applications cannot be accepted.
If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week.
Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA.
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies.
Federal Aviation Administration
ASW Regional HR Services Branch
10101 Hillwood Parkway
AHF-S410
Fort Worth, TX 76177
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
