This position is located in Office of the Chief Information Officer.
The supervisor for these positions varies.
This position is subject to Confidential Financial Disclosure reporting requirements. This position is not subject to security ownership restriction reporting requirements.
Summary
This position is located in Office of the Chief Information Officer.
The supervisor for these positions varies.
This position is subject to Confidential Financial Disclosure reporting requirements. This position is not subject to security ownership restriction reporting requirements.
The successful candidate will perform the full range of Branch Chief duties. Initial vacancies anticipated to be filled from this announcement are in Artificial Intelligence and Data Engineering; Enterprise IT Strategy and Governance; IT Infrastructure and Platform Services; and Regional IT Services. Additional Branch Chief positions may be filled in other IT specialties as needed.
Such duties may include but are not limited to:
Provide leadership and technical direction for the planning, implementation, operation, and improvement of complex IT programs, services, or capabilities to support agency mission and business needs.
Oversee the delivery, performance, and reliability of enterprise or multi-site IT services and solutions, ensuring they are implemented securely, consistently, and in alignment with enterprise architecture, cybersecurity requirements, and federal policies.
Develop, coordinate, and implement strategic plans, priorities, and governance processes to evaluate IT needs, guide investment decisions, and ensure integration of IT initiatives across organizational units.
Ensure compliance with applicable federal laws, regulations, and standards, including cybersecurity, privacy, records management, risk management, continuity of operations, and other agency or government-wide IT requirements.
Supervise and lead multidisciplinary teams, including assigning work, evaluating performance, fostering workforce development, and coordinating with senior leaders, stakeholders, and partnering with organizations across the agency.
You must meet the qualifications for this position by no later than 30 calendar days after the closing date of this announcement and before placement in the position.
All information in your resume must be true and accurate.
Conditions of Employment:
This is a Drug Testing position
Must be able to meet and maintain security & suitability requirements.
Qualifications
Applicants must have IT-related experience demonstrating each of the four competencies listed below:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Additionally, applicants must have at least one year of specialized experience at the next lower grade level in the Federal service or equivalent experience in the private or public sector.
SPECIALIZED EXPERIENCE is defined as:
Specialized experience includes leading and managing IT programs, operations, and personnel, including supervising technical staff and contractors, performing workforce planning, and fostering a collaborative, high-performing work environment. Experience includes communicating complex technical information to a variety of audiences, providing executive-level briefings, and engaging stakeholders to support mission objectives. Experience managing IT projects and programs using established methodologies, with responsibility for scope, schedule, cost, risk, and performance outcomes, as well as translating business needs into effective IT solutions.
Experience overseeing IT service delivery and operations, including incident, problem, and change management, ensuring system reliability, continuity of operations, and effective end-user support. Experience applying cybersecurity principles and risk management practices, including implementing security controls, supporting compliance efforts, and participating in risk assessments and incident response activities. Experience supporting IT governance and policy implementation, ensuring alignment with organizational priorities and regulatory requirements.
Experience managing IT resources, including budgets, contracts, and vendor performance, as well as supporting acquisition and procurement activities. Demonstrated knowledge of IT systems and technologies, including infrastructure, cloud services, software development, and data management, to support system integration and operations. Experience contributing to IT strategic planning, aligning initiatives with organizational goals, and supporting modernization and change management efforts. Experience managing data and information resources, including data governance, analytics, and privacy considerations. Experience applying analytical and critical thinking skills to solve complex problems, make risk-informed decisions, and balance competing priorities in a dynamic IT environment.
A description of how you possess the specialized experience as well as how you meet the qualifications desired in an ideal candidate should be addressed in your resume. Resumes must reflect experience with six of the above specialized experience statements.
The ideal candidate will be able to demonstrate the following:
Demonstrated ability to provide technical direction; lead the implementation, operation, and modernization of complex IT services or processes; and deliver measurable improvements in reliability, performance, security, user experience, or mission support.
Demonstrated expert knowledge and application of specialized IT domains relevant to the position (e.g., Artificial intelligence/machine learning, data engineering, enterprise infrastructure, IT governance, IT operations).
Experience ensuring compliance with federal IT laws, regulations, cybersecurity, privacy, records management, and risk management frameworks.
Experience in strategic IT planning, governance, demand intake, requirements gathering, and portfolio management.
Ability to lead and supervise multidisciplinary teams, manage contractors, and communicate effectively with technical and non-technical audiences.
A description of how you possess the specialized experience as well as how you meet the qualifications desired in an ideal candidate must be addressed in your resume. The NRC encourages applicants to provide job experience details in your resume. Applicants may also use the supplemental vacancy question to provide additional information pertaining to the specialized experience and ideal candidate criteria.
PLEASE BE CLEAR AND CONCISE. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Education
There are no education requirements for this position.
Additional information
The duty location of this position will be in Rockville, MD, King of Prussia, PA, Atlanta, GA, Naperville, IL, or Arlington, TX. This position may be eligible for telework in accordance with agency policy.
This job opportunity announcement may be used to fill additional vacancies.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
As an NRC employee you will enjoy excellent Federal Benefits, including: comprehensive health and life insurance plans; Flexible Spending Account Program for health and dependent care; Dental and Vision Insurance; retirement savings and investment plan similar to 401(k) (Thrift Savings Plan); annual (vacation) and paid sick leave; family friendly leave policies; 11 paid holidays per year; transit benefits. This link provides an overview of the benefits currently offered to Federal employees.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
When the application process is complete, your application will be reviewed to determine if you meet the job requirements. Your application will be evaluated based on the information provided in your resume and responses to any vacancy questions to determine your level of knowledge, skills, and abilities related to the job requirements. You must respond to all required application questions.
If you are among the top candidates for this position, your application will be referred to the hiring manager for possible interview and selection based upon the number of available vacancies to be filled in each office.
Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to submit a concise resume that directly relates to this position.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
As an NRC employee you will enjoy excellent Federal Benefits, including: comprehensive health and life insurance plans; Flexible Spending Account Program for health and dependent care; Dental and Vision Insurance; retirement savings and investment plan similar to 401(k) (Thrift Savings Plan); annual (vacation) and paid sick leave; family friendly leave policies; 11 paid holidays per year; transit benefits. This link provides an overview of the benefits currently offered to Federal employees.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
The following documents are required for your application package to be complete. If you fail to provide any required documents, you will be marked as having an incomplete application package and you will not be considered any further.
Resume that includes: 1) personal information such as name, address, contact information; 2) education; 3) detailed work experience including work schedule, hours worked per week, dates of employment; title, series, grade (if applicable); and 4) other qualifications. Please limit your resume to 2 pages. See below for Additional Resume Information.
SF-50 (Notification of Personnel Action): You must submit a copy of your most recent SF-50 (Notification of Personnel Action) to verify competitive status or reinstatement eligibility. This SF-50 should not be an award SF-50.
All application materials, including transcripts, must be in English.
Additional Resume Information:
Your resume is crucial in our evaluation of your qualifications. Resumes should clearly demonstrate your skills, knowledge, and abilities. Please limit your résumé to 2 pages. To ensure your resume contains all required information, we encourage you to use the USAJOBS Resume Builder. If you choose to use your own resume, please ensure it contains all the required information, and you organize it so we can associate the following information with each experience/position:
Job title
Name of employer
Beginning and ending dates of employment (month/year) format
Hours worked per week. We will assume full-time unless otherwise stated. We will pro-rate part-time employment in crediting experience.
Concise, results-focused language for job duties, accomplishments, related skills, and responsibilities to include any supervisory/managerial responsibilities and number of staff supervised (if applicable).
Series and grade or equivalent (if a federal position).
Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) or other inappropriate material on your resume or cover letter. If your resume contains prohibited information as listed above, your application may be determined ineligible, and you will not receive consideration for this position. We will not access web pages linked on your resume or cover letter, links to social media such as LinkedIn, to determine your qualifications. Cover letters are optional.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Please read the entire announcement and all instructions before you begin an application. To be considered for this position, you must complete the online application process and submit all required documents electronically by 11:59 p.m. Eastern Time (ET) on 04/27/2026. Incomplete or late applications will not be considered. For a preview of the application questions, please see https://apply.usastaffing.gov/ViewQuestionnaire/12934176.
Your complete application must include your resume, responses to all required vacancy questions, and any required documents that prove your eligibility to apply.
To begin your application, select the "Apply" button located on the right side of this screen. Follow the subsequent prompts to log in or register, submit all required documents, answer the questions, and complete the application process. You may either select your required documents within your USAJOBS profile to upload with your application or directly upload them during the application process. The following types of document types can be uploaded: .gif, jpg., .jpeg, .png, .rtf, .pdf, .doc, and .docx.
Important Considerations:
Paper Applications: Paper applications will not be accepted unless you can demonstrate hardship circumstances through the agency contact listed below.
Application Extensions: Requests for application extensions will not be granted.
Hardship Assistance: If you experience hardship applying online, please contact the Human Resources Specialist listed below for assistance. You must reach out during business hours before the announcement closing date and speak with someone who can provide support for your online submission.
The NRC provides reasonable accommodation to applicants with disabilities where appropriate. If you need a reasonable accommodation for any part of the application and hiring process, please notify the coordinator at (301) 415-5888 or TDD 240-482-3217. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Office of the Chief Information Officer
11545 Rockville Pike
Rockville, MD 20852
US
Next steps
You may check the status of your application at any time after the announcement closes by logging onto USAJOBs and selecting "Application Status." You will receive an acknowledgement email that your submission was successful. We will review your resume, question responses, and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct a suitability and/or security background investigation.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
The following documents are required for your application package to be complete. If you fail to provide any required documents, you will be marked as having an incomplete application package and you will not be considered any further.
Resume that includes: 1) personal information such as name, address, contact information; 2) education; 3) detailed work experience including work schedule, hours worked per week, dates of employment; title, series, grade (if applicable); and 4) other qualifications. Please limit your resume to 2 pages. See below for Additional Resume Information.
SF-50 (Notification of Personnel Action): You must submit a copy of your most recent SF-50 (Notification of Personnel Action) to verify competitive status or reinstatement eligibility. This SF-50 should not be an award SF-50.
All application materials, including transcripts, must be in English.
Additional Resume Information:
Your resume is crucial in our evaluation of your qualifications. Resumes should clearly demonstrate your skills, knowledge, and abilities. Please limit your résumé to 2 pages. To ensure your resume contains all required information, we encourage you to use the USAJOBS Resume Builder. If you choose to use your own resume, please ensure it contains all the required information, and you organize it so we can associate the following information with each experience/position:
Job title
Name of employer
Beginning and ending dates of employment (month/year) format
Hours worked per week. We will assume full-time unless otherwise stated. We will pro-rate part-time employment in crediting experience.
Concise, results-focused language for job duties, accomplishments, related skills, and responsibilities to include any supervisory/managerial responsibilities and number of staff supervised (if applicable).
Series and grade or equivalent (if a federal position).
Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) or other inappropriate material on your resume or cover letter. If your resume contains prohibited information as listed above, your application may be determined ineligible, and you will not receive consideration for this position. We will not access web pages linked on your resume or cover letter, links to social media such as LinkedIn, to determine your qualifications. Cover letters are optional.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Please read the entire announcement and all instructions before you begin an application. To be considered for this position, you must complete the online application process and submit all required documents electronically by 11:59 p.m. Eastern Time (ET) on 04/27/2026. Incomplete or late applications will not be considered. For a preview of the application questions, please see https://apply.usastaffing.gov/ViewQuestionnaire/12934176.
Your complete application must include your resume, responses to all required vacancy questions, and any required documents that prove your eligibility to apply.
To begin your application, select the "Apply" button located on the right side of this screen. Follow the subsequent prompts to log in or register, submit all required documents, answer the questions, and complete the application process. You may either select your required documents within your USAJOBS profile to upload with your application or directly upload them during the application process. The following types of document types can be uploaded: .gif, jpg., .jpeg, .png, .rtf, .pdf, .doc, and .docx.
Important Considerations:
Paper Applications: Paper applications will not be accepted unless you can demonstrate hardship circumstances through the agency contact listed below.
Application Extensions: Requests for application extensions will not be granted.
Hardship Assistance: If you experience hardship applying online, please contact the Human Resources Specialist listed below for assistance. You must reach out during business hours before the announcement closing date and speak with someone who can provide support for your online submission.
The NRC provides reasonable accommodation to applicants with disabilities where appropriate. If you need a reasonable accommodation for any part of the application and hiring process, please notify the coordinator at (301) 415-5888 or TDD 240-482-3217. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Office of the Chief Information Officer
11545 Rockville Pike
Rockville, MD 20852
US
Next steps
You may check the status of your application at any time after the announcement closes by logging onto USAJOBs and selecting "Application Status." You will receive an acknowledgement email that your submission was successful. We will review your resume, question responses, and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct a suitability and/or security background investigation.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
