This role supports the Emergency Management Division of the Office of the Sergeant at Arms, providing comprehensive emergency planning and continuity for the U.S. House of Representatives. The position supports the operability of the House Operations Center and SAA emergency systems, manages checklists and reference materials, and coordinates with House organizations, Congressional entities, federal agencies, and private partners on emergency operations efforts.
Summary
This role supports the Emergency Management Division of the Office of the Sergeant at Arms, providing comprehensive emergency planning and continuity for the U.S. House of Representatives. The position supports the operability of the House Operations Center and SAA emergency systems, manages checklists and reference materials, and coordinates with House organizations, Congressional entities, federal agencies, and private partners on emergency operations efforts.
This
role supports the Emergency Management Division of the Office of the Sergeant
at Arms, providing comprehensive emergency planning and continuity for the U.S.
House of Representatives. The position supports the operability
of the House Operations Center and SAA emergency systems, manages checklists
and reference materials, and coordinates with House organizations,
Congressional entities, federal agencies, and private partners on emergency
operations efforts.
Duties:
Typical duties include, but
are not necessarily limited to:
Supports the readiness and maintenance of the House Operations Center (HOC),
including the functionality of all equipment, systems, databases, and other
technology platforms (e.g., audio/visual, iPads, monitors, computers, and
radios, communications equipment, etc.).
Updates and maintains operations center checklists, standard operating
procedures (SOPs), concepts of operations (CONOPs), etc.
Manages select databases and software solutions, collaborating with SAA IT to
ensure the timely execution of software updates and ensure proper operability.
Supports the development of emergency management Special Event Support Plans.
Supports various program areas, including, but not limited to Information
Management and Common Operating Picture (COP) tools (e.g., WebEOC, ArcGIS),
Mass Notification Systems, Accountability, Continuity of Operations (COOP)
kits, Communications equipment, Critical Infrastructure and Key Resources, and
Emergency Transportation.
Researches and proposes solutions for enhancing operational equipment and
solutions (i.e., emerging technology, new software solutions, new equipment for
personnel, etc.).
Reviews and analyzes reports, documents, project trackers, event calendars,
etc. and share information with applicable staff.
Attends meetings and shares key takeaways with applicable staff.
Supports development, readiness, and implementation of the House life safety
and continuity programs, including support to projects, exercises, and special
events, as needed.
Coordinates with appropriate Congressional staff, other Federal agencies, and
private sector entities regarding issues, initiatives, and standards related to
emergency management and continuity.
Serves as a watch officer in the House Operations Center Duty Program 1-4 days
per month.
Adaptability - Ability to deal calmly and
effectively with high stress situations and work persistently when facing
obstacles. Ability to work well in ambiguous situations, adjust quickly to
change, and easily consider new approaches.
Collaboration - Ability to foster a sense of unity
and trust within teams, breaking down silos and promoting teamwork across
departments. Ability to encourage and facilitate cooperation, pride, trust, and
group identity. Skill in working with others to achieve goals.
Communication - Ability to convey ideas and information to different
audiences through verbal and written means. Knowledge of different writing
techniques for different document types and purposes. Ability to create written
documents that are complete, grammatically accurate, and technically sound.
Ability to articulate ideas clearly through speech.
Customer Orientation - Values and delivers high quality, professional,
responsive, and innovative service to internal and external customers. Builds and maintains effective
customer relations that result in satisfaction; holds self and others
accountable for quality outcomes.
Decision Making - Skill in making sound, well-informed, and objective
decisions, taking into consideration the potential impact and implications of
the decisions. Ability to commit to action even in uncertain situations.
Organizational Awareness - Knowledge of the structure, functions, and dynamics
present within the U.S. House of Representatives and the Office of the Sergeant
at Arms. Knowledge of relevant policies and procedures that govern the
organization. Knowledge of how the Sergeant at Arms fits within the broader
context of Federal agencies and how it contributes to government functioning.
Planning and Coordination - Ability to organize work, set priorities, and
determine resource requirements. Ability to determine short-term or long-term goals
and strategies to achieve them. Ability to coordinate with others to accomplish
goals. Skill in monitoring progress in relation to desired outcomes.
Problem Solving - Ability to identify problems; skill in determining
accuracy and relevance of information. Ability to use sound judgment to
generate and evaluate alternatives, develop effective solutions, and make
recommendations.
LEADERSHIP
Leadership
skills are not a requirement at entry for this job, but may be required at a
later point to fulfill the duties of the job.
SPECIALTY
Congressional Awareness & Tact - Knowledge of the internal and
external politics that impact the work of the organization. Ability to maintain
a nonpartisan approach when addressing work and interacting with others.
Knowledge of organizational and political reality and ability to act accordingly.
Emergency
Management - Skill in coordinating and managing resources, protocols, and
responsibilities pertaining to the mitigation of, preparedness for, response
to, and recovery from an emergency.
Work Schedule:
Full-time,
permanent. Monday – Friday, 8:30 p.m. – 5:00 p.m. Must be able to work outside
of normal business hours, when necessary, evenings and weekends as needed.
Physical
Requirements and Work Environment:
This job is based in a typical
office environment. Actual weight handled varies, but the role involves
handling items including books, documents, and equipment weighing up to 25 lbs.
The incumbent should be capable of meeting physical requirements, which may
include sitting, lifting, bending, crouching, walking, and standing. Security
Requirements:
Ability to obtain and
maintain a Top Secret security clearance.
Other
Significant Factors:
Job requires on-call support.
Job requires occasional travel.
Job may be required to report to work in all conditions.
Job may require various
shifts, extended hours, or weekends.
Applicant Instructions:
Qualified candidates should submit a resume and cover letter by 7:00 P.M. on April 24, 2026. Applicants will receive an email response indicating receipt of their cover letter and resume. Submission of these documents does not guarantee an interview.
Applicants will be considered without regard to race, color, national origin, religion, sex (including marital or parental status), disability, or age.
The SAA is an equal opportunity employer and is committed to building and maintaining an inclusive and diverse work environment. Employment with the U.S. House of Representatives is at-will. This position has been determined to be EXEMPT from the overtime provisions of the Fair Labor Standards Act.
Employment is contingent upon satisfactorily completing a criminal history records check.
A preemployment drug test is required for positions requiring a security clearance.
Veterans’ Preference Information:
Hiring for this position is governed by the Veterans Employment Opportunities Act.
**Only applicants seeking veterans’ preference consideration should email saa.veoa@mail.house.gov for further information. Please note the word “Veteran” in the subject line and note the job title in the body of the email.
Additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Candidates will be evaluated using a structured interview process.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
