Yes—Situational telework may be permitted in accordance with agency policy.
Travel Required
Occasional travel - The job may require travel from time-to-time, but not on a regular basis. The travel may be for training or other work-related duties.
Incumbent examines, processes, and adjudicates Applications for Airman Medical Certificates and any supporting medico-legal and privacy documents submitted to the FAA under Title 14 Part 67 Code of Federal Regulations under the general direction of a Quality Assurance Specialist or Supervisor.
Performs a combination of routine and multiple and varyingly difficult tasks/assignments under the general direction of a Quality Assurance Specialist or Supervisor. Primarily, the incumbent examines, processes, and adjudicates Applications for Airman Medical Certificates and any supporting medico-legal and privacy documents submitted to the FAA under Title 14 Part 67 Code of Federal Regulations under the general direction of a Quality Assurance Specialist or Supervisor.
The incumbent uses established legal and regulatory guidance contained in the Federal Air Regulations, FAA medical and legal handbooks, and managerial approved reference material for almost all tasks but allow some discretion for employee to select most appropriate approach. The incumbent applies experience and detailed knowledge to ensure all aspects of quality and adherence to regulatory guidance, policy, and procedure.
The incumbent examines medical applications and the supporting medico-legal information which may include: correspondence from the applicant, correspondence from the aviation medical examiner, hospital medical records, lab results, radiology reports, diagnostic testing, consultant reports, police reports, court records, treating physician reports, doctor’s office records, medical flight test results, occupational color vision test results, and other various medico-legal documents.
After examining the medical application and supporting medico-legal information, the incumbent demonstrates some independence and makes a decision to either: a) issue a medical certificate with the appropriate restrictions and limitations, or b) withdraw a Special Issuance Authorization, or c) deny/disqualify the application for a medical certificate, or d) request additional medico-legal information if needed to determine an applicant’s eligibility and qualifications.
The incumbent will respond to various telephone and written inquiries from stakeholders. Stakeholders may include other FAA offices and employees, aviation medical examiners, applicants for a medical certificate or their advocates, and members of congress. The incumbent may be required to communicate with these stakeholders either verbally or through written correspondence.
The incumbent composes written correspondence to the stakeholders and the correspondence shall be clear, concise, and without spelling errors. The incumbent utilizes a variety of automated software systems to prepare written correspondence.
The incumbent manages their assigned caseload in accordance with the established guidance provided by their Supervisor but is allowed some discretion for employee to select most appropriate approach. Work may be spot-checked to ensure all aspects of quality and adherence to regulatory guidance, policy, and procedure. Refers problems to a Supervisor, Quality Assurance Specialist, or more experienced employee when guidelines are not available or applicable.
The incumbent will use automation software to accurately enter data and update the medical systems database to reflect the status of an applicant’s Application for Medical Certification.
The incumbent will apply determine if the aviation medical examiner processed the application appropriately and in accordance with established regulations and guidance for aviation medical examiners. The incumbent will update the medical system database accordingly.
The incumbent may be called upon to mentor/orient and provide guidance to less-experienced employees as needed.
To qualify for this position at the FV-G (GS/FG 10/11) level, you must demonstrate in your application that you possess at least one (1) year of specialized experience equivalent to FV-F (GS/FG 7-9) level. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position to be filled.
SPECIALIZED EXPERIENCE includes: Medical experience reviewing documents in case files/medical records for completeness and accuracy; using a variety of legal or regulatory references for document verification; analyzing data obtained from documents such as claim forms, application forms, contracts, medical records, or other legal/medical documents in order to make determinations; and researching and responding to inquiries/questions.
AND
SELECTIVE PLACEMENT FACTOR (SPF): Candidates must demonstrate evidence of having skill in examining documents that denote the diagnosis and treatment of disease, injuries, and deformities and includes prescription and other over-the-counter medicines and pharmaceuticals within their resume. Candidates who do not possess the SPF are rated ineligible/not qualified and will not receive further consideration for the position.
Applicants should provide examples of Specialized Experience in their Work History. Qualifications must be met by the closing date of the vacancy announcement.
Education
KSA INFORMATION:
As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.
In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.
Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA); listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements
NOTES:
1) Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed or emailed applications cannot be accepted. Errors or omissions may impact your rating or may result in you not being considered for the job.
2) Some, none, or all candidates may be interviewed.
3) This position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: https://www.faa.gov/jobs/working_here/benefits
4) Additional information regarding living in Oklahoma can be found at www.abetterlifeokc.com
5) Position(s) to be filled in any section of AAM-310.
6) To confirm receipt of email documents, please email ryan.cappadony@faa.gov.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Standard Form (SF) 50 is required to determine area of consideration. Supplemental documentation will be accepted in combination with your on-line application and must be uploaded with your application or submitted to 9-AMC-AHF-S210@faa.gov on or before the closing date of this announcement. All submitted documents should reference the announcement number.
If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week.
Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA.
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies.
Federal Aviation Administration
AAC Regional HR Services Branch
6500 S. Macarthur Blvd, HQ Room 155
AHF-S210
Oklahoma City, OK 73169
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Standard Form (SF) 50 is required to determine area of consideration. Supplemental documentation will be accepted in combination with your on-line application and must be uploaded with your application or submitted to 9-AMC-AHF-S210@faa.gov on or before the closing date of this announcement. All submitted documents should reference the announcement number.
If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week.
Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA.
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies.
Federal Aviation Administration
AAC Regional HR Services Branch
6500 S. Macarthur Blvd, HQ Room 155
AHF-S210
Oklahoma City, OK 73169
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.