Clarification from the agency

This vacancy is open to current permanent Southeast Louisiana Veterans Health Care System Employees including satellites and CTAP eligibles.

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• Resolving administrative issues and managing daily clinic operations.
• Coordinating all aspects regarding human resource issues, including hiring. Prepares all Service requests including but not limited to: staff recruitment, promotions, incentive awards, position descriptions, functional statements, performance plans, disciplinary and adverse actions, job classifications and separations, to ensure accuracy, completeness, and consistency with VA and Service missions and objects.
• Assisting with preparing the annual budget plan for the control point assigned to the Nursing Service-Medical Surgical/ICU/Dialysis departments and submits through the ANE to the Associate Director of Patient Care Services. Serves as the control point official to obligate and verify fund expenditures for the Service.
• Serving as a primary timekeeper to include accurate posting of personnel hours of work, leave, corrections, and resolves exceptions. Trains other support personnel in the timekeeping process.
• Ensuring the Nursing Service-Medical Surgical/ICU departments equipment inventory as contained in the Consolidated Memorandum Receipt (CMR) for clinical programs at SLVHSC outpatient service are completed timely. The incumbent(s) is responsible for developing a plan with the ANE, and if necessary, other staff for all requests, including justifications, for purchases of new or replacement equipment for the Nursing Service.
• Preparation and submission of monthly or quarterly analytical and interpretive reports as required by SLVHCS for their respective departments, The Joint Commission (TJC), VA Central Office (VACO), and any other reports requested. The incumbent(s) retrieves and analyzes statistics from national databases such as VHA Support Service Center (VSSC) and other information sources to create requested reports.
• Validating labor mapping statistics and certifies these statistics quarterly with the Managerial Cost Accounting Program (MCAP) formally Decision Support System (DSS). Using the data, the incumbent(s) analyzes workload statistics to determine productivity for each provider.
• Responding to Veteran requests for assistance promptly and in a friendly and professional manner, listens to customer feedback, positive and/or negative, and acts to resolve situations within their control. Questions and issues not within the employee's control are referred in a timely manner to appropriate staff able to assist with the situation

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday - Friday, 7:30 am - 4:00 pm, subject to change based on the needs of the facility.
Virtual: This is not a virtual position.
Position Description/PD#: Administrative Officer/PD07412A and PD07411A
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/17/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-05. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

Specialized Experience: GS-07 : You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: . Examples of specialized experience would typically include, but are not limited to:

Specialized Experience:

• Performing Timekeeping (VISTA) duties.
• Providing administrative and human resources personnel management support and functions (hiring, leave management, incentive award/recognitions).
• Experience using Microsoft Word, Outlook, Power Point, Excel.
• Experience with budgets, procurement, and contracting administrative functions
• Preparing reports and correspondences.

OR,

• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Successfully completed one full year of graduate level education in a field related to this position that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. (transcripts required).

OR,

• Superior Academic Achievement: Completed all the requirements for a bachelor's degree in a curriculum that is qualifying (i.e. hospital administration, public health administration, or related fields such as course work in health care administration) for the position to be filled and I meet one of the following:
• Rank in the upper one-third of your class in the college, university or major subdivision
• A grade-point average of "B" (a GPA of 2.95 or higher out of a possible 4.0) for all completed undergraduate courses, or those completed in the last two years of undergraduate study.
• A grade point average of "B+" (a GPA of 3.45 or higher out of a possible 4.0) for all courses in your major field of study, or those courses in your major completed in the last two years of undergraduate study.
• Membership in a national honor society (other than freshman honor societies) recognized by the Association of College Honor Societies. For a list of recognized honor societies please visit http://www.achsnatl.org/quick_link.asp.
• Note: Transcripts are required.

For more information regarding SAA please visit http://www.opm.gov/qualifications/SEC-II/s2-e5.asp#e4f.

. OR,

• Combination of Specialized Experience and Education: Equivalent combination of successfully completed graduate education and specialized experience to meet the total experience requirements. The education portion must include graduate courses that demonstrates the knowledge, skills, and abilities necessary to do the work of the position. Only education beyond a bachelor's degree may be used to qualify for the GS-07 level. Note: Transcripts are required.

Specialized Experience: GS-09 : You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: . Examples of specialized experience would typically include, but are not limited to:

• Assists with human resources functions such as recruitment, position classification, performance, and training.
• Utilizes computer systems and technical aspects of the hardware and software for output/input and analyses of data and advanced computer skills (Microsoft Word, PowerPoint, Excel, Access).
• Preparing budgets, managing and balancing financial aspects of general fund control points and purchase procedures
• Processing and reviewing documents including legal documents, billing information, medical records, or administrative records for completeness and accuracy.
• Creating reports, coordinating and scheduling meetings, and submitting requests/work orders using a personal computer and office automation programs (such as word processing, spreadsheets, etc.).

OR,

• Education: Successfully completed a master's or equivalent, or 2 years of progressively higher-level education leading to such a degree, or an LL.B or J.D.in a field related to this position that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. NOTE (Transcripts are required).

OR,

• Combination of Specialized Experience and Education: Equivalent combination of successfully completed graduate education and specialized experience (beyond the first graduate year or 18 semester hours) and specialized experience to meet the total experience requirements. The education portion must include graduate courses that demonstrate the knowledge, skills, and abilities necessary to do the work of the position. Note: Transcripts are required.

You will be rated on the following Competencies for this position:

• Communication
• Knowledge Management
• Administration and Management
• Analysis and Problem Solving

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is mostly sedentary, although there is some walking, bending, and lifting. It is sometimes necessary to work at the computer for extended periods of time. The position requires the ability to concentrate with frequent interruptions.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.