Clarification from the agency

This public notice is to gather applications that may or may not result in selection.

• Performs services as a senior systems administrator.
• Provides technical guidance and instruction to users and other IT specialists.
• Serves as a senior technical advisor to management.
• Maintains liaison with manufacturers, professional organizations, and counterparts at other installations and services regarding available products and state-of-the-art technologies and advancements.

Conditions of employment

• U.S. Citizenship is required
• Males must be registered for Selective Service, see Legal and Regulatory Guidance
• This posn is subject to provisions of the DoD Priority Placement Program
• For more information on Acq Demo please go to DoD AcqDemo Homepage http://acqdemo.hci.mil/ and Fact Sheet http://acqdemo.hci.mil/faq.html
• Recruitment incentives may be authorized
• Position may require an appropriate security clearance
• Employee must maintain current certifications
• This is a drug testing designated position.
• Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays. Work may occasionally require travel away from the normal duty station on military or commercial aircraft.
• Shift work and emergency overtime may be required. This position may require work to be performed during hours outside the normal duty schedule.
• Disclosure of Political Appointments
• All federal employees are required to have direct deposit.
• This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur.
• Depending on the type of position (competitive/excepted) you are selected for, you will be required to serve a 1-year probationary period OR 2-year trial period.
• Upon completion of your probationary/trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
• Subject to Temporary Duty Assignment (TDY): Approximately days 10 per year.
• Cybersecurity Certification is a condition of employment, as this position includes cybersecurity work as a paramount duty requirement.
• Per the DoD Cybersecurity Workforce Improvement Program, the incumbent of this position must achieve the appropriate certification within six months of assignment of these duties.
• Failure to receive and maintain the proper cybersecurity certification may result in removal from this position.
• The employee will be required to obtain the maintain IAT Level II certification to meet the DoD Information Assurance Workforce Improvement Program baseline certification requirements (DoD 8570.01-M)

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Information Technology (IT) Management Series 2210 positions located here.

BASIC REQUIREMENT OR INDIVIDUAL OCCUPATIONAL REQUIREMENT: Education: All academic degrees and coursework must be from accredited or pre-accredited institutions Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriateGS-5 through GS-15 (or equivalent): For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below:

SPECIALIZED EXPERIENCE: Applicants must have at least 1 year (52 weeks) of specialized experience at the next lower broadband NH-02, equivalent to the next lower grade GS-11 or equivalent in other pay systems. Specialized experience is experience is described as: Plans, coordinates, and installs applications software and hardware for operating systems. Provides guidance and technical assistance and troubleshoots complex problems. Participates in special projects. Provide awareness of state-of-the-art technology. NOTE: Due to the use of 120-day rosters, this period of experience may be completed within 120 days of the closing date of this announcement.

Ideal Candidate:
The ideal candidate will be a proactive, highly skilled Senior Systems Administrator with a proven track record of managing diverse IT environments. They will possess expert-level technical knowledge across hardware, software, and various devices, coupled with strong scripting abilities and experience with enterprise tools like Power BI, SharePoint, and Office 365. Beyond technical prowess, this individual will be a strategic thinker, adept at advising management, mentoring peers, and driving innovation to enhance IT operations and ensure mission success.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
1. Knowledge of the principles, methods, and practices for integrating information system components sufficient
to plan, coordinate, and administer computer systems, and optimize system performance.
2. Knowledge of the latest advancements in technology to initiate corrective or preventative action to ensure
optimum performance of the system.
3. Knowledge of performance tuning tools, database management, and project management methods sufficient
to optimize systems performance, troubleshoot database performance problems, and perfonn a wide range of
systems administration functions.
4. Knowledge of operating systems, associated devices, and the interoperability of systems sufficient to install,
upgrade, troubleshoot, test, and maintain those systems; to optimize the functionality and performance of
systems; and to ensure the availability, integrity, efficiency, and reliability of servers.
5. Ability lo apply methods and practices for troubleshooting, recovering, adjusting, modifying, and improving
systems to solve complex problems, provide support that minimizes interruptions in service to customers, and
maintain liaison with industry and other activities to provide awareness of state-of-the-art technology.
6. Ability to communicate orally and in writing.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

Your responses to the questionnaire may be compared to the documents you submit. The documents you submit must support your responses to the online questionnaire. If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "insufficient information" and you will not receive further consideration for this job.

Applicants who disqualify themselves will not be evaluated further.

APPRAISALS/AWARDS: Hiring Managers use objective methods and consider previous performance appraisals and awards in the selection process. Current Federal Civilian employees should list any relevant performance related rating and/or awards in your resume.