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The TCF career fields represent those technical fields where VA-specific knowledge and experience is desirable for success in the field. Individuals selected follow a formal training plan for two years during which they are trained, coached, and supervised by a preceptor.

As part of the VA's succession planning, the Technical Career Field (TCF) training program was created to ensure individuals are trained in critical areas that have current or predicted shortages. The program is nationally funded to include salary, benefits and training/travel dollars. At the time of acceptance into the TCF program, trainees will be asked to sign mobility, training, and service agreements. Relocation expenses for acceptance into the training program or for placement are not funded by the TCF program. Please keep in consideration, the training program is meant for those individuals who plan on staying with the VA a minimum of 3 years after completion of their training program.

Selectees will be required to complete and sign the following paperwork; Mobility, Training, and Continued Service Agreements.

Although not guaranteed, with more than 150 freestanding facilities and hundreds of clinic locations, we will strive to place trainees in positions that will work for their needs and the needs of the VA.

This is a developmental position leading to a GS-9, performing assignments intended to broaden skills and provide practical experience leading to progressively more complex assignments performed under progressively less supervision. You will ultimately acquire the background necessary to perform at the full performance level of GS-9. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher level work, and availability of funds.

DUTIES:

• Establish and operate a community based volunteer program.
• Coordinate referrals with administrative and/or clinical staff.
• Establish volunteer recognition activities.
• Provide support and guidance to clinical/and other staff members on the requirements of supervising volunteers.
• Create new and unique volunteer personnel assignments to meet the needs of the customer.
• Assist in the development, coordination, and management of an organization's voluntary services program.
• Operate a company/organizational vehicle/car as required, in the performance of required duties.
• Provide support for volunteer and donor activities for customers served.
• Provide support for community outreach efforts by providing volunteers and community involvement.
• Identify needs and develop a range of community resources to support programs with volunteers and donations.
• Generate a donation program to support various initiatives.
• Manage programs associated with volunteers to include, recruiting, interviewing, and evaluating prospective volunteers.
• Develop a screening and training program for volunteers.

Work Schedule: Monday - Friday, 8:00am-4:30pm
Recruitment & Relocation Incentives: Not authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Training-Service Agreement and Mobility Agreement required
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

MINIMUM QUALIFICATIONS FOR THE GS-5 GRADE LEVEL:
SPECIALIZED EXPERIENCE: Three years of general experience, one of which was equivalent to at least the next lower grade in federal service (GS-4). This experience is close to the work of this position and has given me the particular knowledge, skills, and abilities required to successfully perform the duties of the position. Experience includes: developing relationships with management, volunteers, community service organizations, and staff; acting as an assistant representative in volunteer program meetings and functions; assisting in planning and executing a variety of special events; and assisting in recruitment and placement of volunteers.
~OR~
EDUCATION: Successful completion completed 4 years of education above high school in any field for which high school graduation (or the equivalent) is the normal prerequisite. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. (COPY OF OFFICIAL/UNOFFICIAL TRANSCRIPTS REQUIRED)
~OR~
COMBINATION: Equivalent combinations of experience and education as described to meet the total requirements of the position. Transcript required and your resume must describe your experience. (COPY OF OFFICIAL/UNOFFICIAL TRANSCRIPTS REQUIRED)

MINIMUM QUALIFICATIONS FOR THE GS-7 GRADE LEVEL:
SPECIALIZED EXPERIENCE: One year of specialized equivalent to at least the next lower grade in federal service (GS-5). This experience is close to the work of this position and has given me the particular knowledge, skills, and abilities required to successfully perform the duties of this position. Specialized experience includes: assisting in managing a volunteer program to include recruitment and placement of volunteers; overseeing a gifts and donation program, coordinating special events; performing personnel and resource management; performing technical program development, management and evaluation; and record keeping and recognition of a volunteer program.
~OR~
EDUCATION: Successful completion of one full year of graduate level education that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. (COPY OF OFFICIAL/UNOFFICIAL TRANSCRIPTS REQUIRED)
~OR~
COMBINATION: Equivalent combinations of experience and education as described to meet the total requirements of the position. Transcript required and your resume must describe your experience. . (COPY OF OFFICIAL/UNOFFICIAL TRANSCRIPTS REQUIRED)

You will be rated on the following Competencies as part of the assessment questionnaire for this position:

• Attention to Detail
• Decision Making
• Flexibility
• Integrity/Honesty
• Interpersonal Skills
• Reading Comprehension
• Reasoning
• Self-Management
• Stress Tolerance

IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

Your responses to the assessment questionnaire will be reviewed along with the information provided in your resume and supporting documentation to determine if you are qualified for the position. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your rating may be lowered and/or you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

Candidates who apply under All U.S. Citizens announcements will be rated and ranked using Category Rating procedures. Qualified candidates will be assigned to a quality category. The categories are defined as follows:

• Best qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position;
• Highly qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job;
• Well qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job; and
• Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.

Application of Veterans' Preference: Category rating and selection procedures place those with veteran's preference above non-preference eligibles within each category. Preference eligible applicants that meet the eligibility and qualification requirements and who have a compensable service-connected disability of at least 10 percent are listed in the highest quality category (except when the position being filled is scientific or professional at the GS-09 grade level or higher).

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.