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Food Service Worker

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration

Summary

This position serves as a food server worker, you will work in one or more functional areas of the kitchen such as food preparation, dish and pot washing, dry and refrigerated storage and receiving, and the serving area doing work such as portioning cold food, dipping hot food, working in the dish room and passing trays. This position is located at the VA Medical Center in Wichita, KS.

Overview

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Accepting applications
Open & closing dates
04/03/2026 to 04/07/2026
Salary
$22.16 - $25.86 per hour
Pay scale & grade
WG 3
Location
1 vacancy in the following location:
Wichita, KS
1 vacancy
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
3
Job family (Series)
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
CBSS-12928350-26-BS
Control number
863767300

Duties

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Major duties and responsibilities include (but are not limited to):

  • Sets up and breaks down assigned station with the correct supplies and food items;
  • Portions food items into standard serving sizes using the proper utensils and specified dishware
  • Selects and places correct items on patient trays
  • Decides what food items to serve for the most common diets
  • Identifies obvious discrepancies between the prescribed diets and the food items
  • designated by the menu
  • Sets up dining room tables for service, place food and beverages on tables, and replenish items as necessary;
  • Delivers meal trays to the patients' bedsides; reporting the patients' comments and complaints to the supervisor or dietitian;
  • Provides assistance to cooks in the food preparation area, such as weigh, measure and assemble ingredients according to standardized recipes;
  • Prepares fresh fruit/cold salads/dressings/sandwich fillings and cold sandwiches and simple cold desserts;
  • Reads and interprets regular or modified menus, individual diet cards, tray tickets or patient selections
  • Performs heavy-duty cleaning tasks throughout the food service and related areas;
  • Performing other duties as assigned.
Work Schedule: Full-time; Shift will vary during the following hours: 5:00 am - 7:30 pm, Monday-Sunday, includes Holidays
Recruitment & Relocation: Not authorized
Incentives: Not authorized
Position Description Title/PD#: Food Service Worker/PD #99920S

Requirements

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Conditions of employment

  • U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Suitable for Federal employment, determined by a background investigation
  • Selective Services Registration is required for males born after 12/31/1959
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Pre-employment physical required.
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/07/2026.

EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.

SCREEN-OUT ELEMENT: Applicants will be rated in accordance with the OPM Federal Wage System Qualifications. For this position, the job element method is used to match what you, the applicant, can do against what the work calls for. Your knowledge, skills and abilities will be compared to the knowledge, skills and abilities (called job elements) needed for success. Your qualifications will first be evaluated against the prescribed screen out element, "Ability to perform the work of the position without more than normal supervision." Applicants who appear to meet the screen out element are considered for further rating; those who do not are rated ineligible and are eliminated from consideration. The potential eligibles are rated against the remainder of the job elements. While a specific length of training and experience is not required, your responses to the questionnaire must be supported by detailed descriptions of your experience on your resume. The job elements for this position are:

  • Dexterity and Safety
  • Interpret Instructions, Specifications (other than blueprint reading)
  • Materials
  • Technical Practices
  • Use and Maintain Tools and Equipment
  • Without more than normal supervision
  • Work Practices


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: Physical Effort and Work Conditions: Work is performed in kitchen areas where the steam and heat from cooking and dishwashing equipment often cause uncomfortably high temperatures and humidity. Performs work requiring light to moderate physical. May be required to perform heavy work, such as scouring and scrubbing large size cooking utensils and pushing heavy carts and trucks in unloading, storing, and delivering supplies. Subject to continuous standing and walking, and frequent stooping, reaching, pushing, pulling, and bending. Frequently lifts or moves objects weighing up to 20 pounds unassisted and occasionally lift or move objects weighing more than 40 pounds with the assistance of others.

Education

This job does not have an education qualification requirement.

Additional information

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Veterans Health Administration

Veterans CHOOSE and TRUST Robert J. Dole VA Medical Center because of exceptional staff, with a heart for service, who pledge to provide service excellence in the delivery of high-quality health care. Dole VA is located in the heart of Wichita, Kansas, the largest city in the state of Kansas with a metro population of roughly 500,000. Wichita is charming in appearance with a reasonably priced housing market, 8 shopping districts, 28 art galleries, 33 museums, and award-winning cultural opportunities such as The Wichita Grand Opera, Music Theater of Wichita, and the Wichita Symphony Orchestra. Services offered at the Dole VA include (but not limited to):

  • Primary Care Services in Wichita, Dodge City, Hays, Hutchinson, Parsons, and Salina, serving over 24,000 veterans per year.
  • 22 Medical and Surgical Specialties, serving over 50,000 veterans per year.
  • 6 Surgery suites, performing 2,000 cases per year.
  • 9 bed Emergency Department, serving 22,000 veterans per year.
  • 30 bed Community Living Center combined with at 10 bed Hospice unit.
  • Behavioral Health provides support for over 65,000 veterans per year.
  • 8 bed Intensive Care Unit and 4 bed Step Down Unit.
  • 29 Medical/Surgical beds (soon to be all private rooms).
  • Home Based Primary Care serving over 200 veterans.
  • Telehealth services and other virtual care options available for all veterans.

Agency contact information

Brett Schmalstieg
Phone
913-758-6457
Email
Brett.Schmalstieg@va.gov
Address
Robert J Dole VA Medical and Regional Office Center
5500 East Kellogg Drive
Wichita, KS 67218
US

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http://www.vacareers.va.gov/.

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