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SUPERVISORY REGIONAL DISPATCH CENTER SPECIALIST

Department of the Navy
Commander, Navy Installations Command

Summary

You will serve as a Supervisory Regional Dispatch Center Specialist in the Emergency Management Division of COMNAVREGSW SDIEGO.

Overview

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Accepting applications
Open & closing dates
04/08/2026 to 04/10/2026
Salary
$85,307 - $110,905 per year
Pay scale & grade
GS 11
Location
1 vacancy in the following location:
Point Loma Complex, San Diego, CA
1 vacancy
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
Yes—Relocation incentives as described in 5 USC 5753 may be authorized in accordance with applicable regulations. PCS is not authorized.
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
11
Job family (Series)
Supervisory status
Yes
Security clearance
Secret
Drug test
No
Financial disclosure
No
Bargaining unit status
No
Announcement number
ST-12928439-26-JH
Control number
863748600

Duties

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  • You will use an automated software program (e.g., Microsoft Word, Excel) to prepare daily reports and schedules.
  • You will analyze images displayed on a closed circuit television (CCTV) system to identify threats and suspicious activity.
  • You will monitor the status of emergency services and personnel to determine the availability of fire, medical, and police response units.
  • You will explain information to emergency personnel (e.g., law enforcement, emergency medical services [EMS], fire personnel) to dispatch personnel to the reported incident.
  • You will analyze problems to determine the root cause and recommend sound solutions.
  • You will coordinate with local, state, and federal activities to provide additional resources as requested.

Requirements

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Conditions of employment

  • Must be a US Citizen.
  • Must be determined suitable for federal employment.
  • Must participate in the direct deposit pay program.
  • New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
  • Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
  • Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
  • Males born after 12-31-59 must be registered for Selective Service.
  • You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
  • Incumbent is required to be certified as a State Telecommunicator I and II, level II State Access operator, and certified in Criteria Based Dispatch.
  • Incumbent is required to have successfully completed Emergency Medical Dispatch Trainer course, NESCOM Course 3474 and all other training as assigned.
  • Incumbent is required to successfully complete the RDC Training Program to include classroom and On-The-Job Training.
  • Incumbent is categorized as emergency essential and as such may be ordered to report to duty for extended periods under emergency conditions.

Qualifications

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-10 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Provide supervision to dispatchers while responding to emergency 9-1-1 service calls, reporting unusual and non-routine fire, police, medical and hazardous incidents; 2) Ensure dispatchers obtain critical information about the situation, record information, determine the type and priority of responses, dispatch appropriate resources, and relay information to first responders; and 3) Advise and confer with Director, Emergency Services, Fire Chief, Law Enforcement Chief on issues relating to policies, technical communication/computerized equipment, protocols, and after-action assessment of dispatch operations. NOTE: This information must be fully supported in your resume to be considered for the position.

Additional qualification information can be found from the following Office of Personnel Management website:
https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

This job does not have an education qualification requirement.

Additional information

This position is covered by the Department of Defense Priority Placement Program.

Additional vacancies may be filled by this announcement.

A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.

Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf

Recruitment incentives may be authorized to eligible new hires.

A relocation incentive is generally a single payment intended to offset some of the relocation costs experienced by the selectee. A relocation incentive may be authorized.

Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may or may not be authorized to eligible selectees.

This position requires rotating shift work.

This position requires holiday, overtime, and weekend work.

ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating of 85 or higher. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/ictap/

Military Spouse Preference applicants will receive priority consideration at the Full Performance Level (FPL) and if determined to be Best Qualified at the FPL, and selected, must be placed at the FPL. A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.

PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation.

Permanent Change of Station (PCS) not authorized.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience.

When the application process is complete, we will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this announcement. You will be rated based on the information provided in your resume and application package, along with your supporting documentation to determine your ability to demonstrate the following competencies:



This recruitment will utilize the following technical assessment tools: Structured Resume Review and Structured Interview.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

If after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience, your score may be adjusted to more accurately reflect your abilities or you may be found ineligible/not qualified.

Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

All eligibility, qualifications, and time-in-grade requirements must be met by the closing date of this announcement.

Commander, Navy Installations Command

The Navy and Marine Corps team offers innovative, exciting and meaningful work linking military and civilian talents to achieve our mission and safeguard our freedoms. Department of the Navy provides competitive salaries, comprehensive benefits, and extensive professional development and training. From pipefitters to accountants, scientists to engineers, doctors to nurses-the careers and opportunities to make a difference are endless.

Civilian careers-where purpose and patriotism unite!

Agency contact information

Department of Navy EIC
Email
doneic@us.navy.mil
Address
COMNAVREGSW SDIEGO
750 Pacific Hwy
San Diego, CA 92132-0058
US

Visit our careers page

Learn more about what it's like to work at Commander, Navy Installations Command, what the agency does, and about the types of careers this agency offers.

http://www.secnav.navy.mil/donhr/Pages/Default.aspx

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