Clarification from the agency

Open to current, permanent employees of the Department of Veterans Affairs only.

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The Housekeeping Aid Supervisor exercises technical and administrative supervision over subordinate workers in supporting and performing tasks (e.g., environment of care, textile distribution and training) associated with the EMS goals and objectives.

Major duties and responsibilities will include:

• Assigning staff for duties on a daily and a project-by-project basis;
• Coordinating work with supervisors of other services within the assigned area of jurisdiction so as not to interrupt patient care or other activities;
• Conducting staff huddles communicating organizational goals and prioritizing tasks
• Ensuring staff have professional development plans in place, providing advice and guidance in a positive and helpful manner, including appropriate options, recommendations, and results;
• Providing guidance, professional support, building moral and teamwork;
• Cleaning all patient areas and corridor spaces throughout the medical center, operating rooms, and all other areas as assigned;
• Ensuring the efficient and economical accomplishment of work assignments of subordinates within established policies and schedules;
• Planning and scheduling daily and weekly assignments, taking into consideration the availability of personnel and equipment to meet established priorities;
• Training staff to ensure the use of patient centered care principles in terms of customer service to patients, family members, and personnel;
• Providing on-the job training for subordinates and new employees as individual needs dictate;
• Keeping subordinates abreast of proper methods, procedures and uses of equipment and supplies;
• Controlling the use of supplies and equipment to affect cost control within the unit;

• Conducting in-use testing of equipment and/or supplies, providing feedback in regards to their observations;
• Ensuring all safety regulations and procedures are observed and may on occasion be required to conduct training classes on specific safety issues;
• Supervising the daily distribution of uniforms and textiles to the designated areas and persons and ensures record keeping is timely and accurate;
• Approving leave requests for subordinates, counseling employees, and recommending disciplinary action to a higher-level supervisor whenever non-compliance with policy warrants;
• Making formal appraisals of subordinates works performance and conduct;
• Inspecting assigned areas to assure the timely accomplishment of employee assignments, sanitation levels are maintained, equipment properly cared for and that associated housekeeping objectives are accomplished in an expedient and timely manner;
• Technical knowledge and proficiency in the use of electronic equipment such as computers, sanitation equipment and Microsoft Office;
• Performing related duties as required.

Compressed/Flexible Schedule: Candidates must be willing to work weekends, irregular work hours and extended hours if determined by the needs of the service. Furthermore, candidates must be willing to be placed, detailed, or temporarily assigned to other related services and/or locations, if necessary.
Position Description Title/PD#: Housekeeping Aid Supervisor/PD99911-A

Conditions of employment

• U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Suitable for Federal employment, determined by a background investigation
• Must pass pre-employment physical examination.
• Selective Services Registration is required for males born after 12/31/1959
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/06/2026.

Applicants will be rated in accordance with the OPM Federal Wage System Qualifications. For this position, the job element method is used to match what you, the applicant, can do against what the work calls for. Your knowledge, skills and abilities will be compared to the knowledge, skills and abilities (called job elements) needed for success. Your qualifications will first be evaluated against the prescribed screen out element (WG-2 and higher only; screen-outs are not applicable to WG-1). Applicants who appear to meet the screen out element are considered for further rating; those who do not are rated ineligible and are eliminated from consideration. The potential eligible's are rated against the remainder of the job elements. While a specific length of training and experience is not required, your responses to the questionnaire must be supported by detailed descriptions of your experience on your resume.

You will be rated on the following Job Elements as part of the assessment questionnaire for this position:

• Dexterity and Safety
• Interpret Instructions, Specifications (other than blueprint reading)
• Lead or Supervise
• Use and Maintain Tools and Equipment
• Work Practices

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

PHYSICAL EFFORT/ WORKING CONDITIONS: The work performed requires walking, standing, stooping, stretching, and lifting. Physical effort is required when performing housekeeping duties, operating equipment, during training sessions, or in emergency situations. Work is performed in all areas of the medical center.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.