Clarification from the agency

This vacancy is open to current permanent Veterans Health Administration Employees and CTAP eligibles.

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Major duties include:

• Provides program direction and guidance to subordinate staff, effectively delegating authority and responsibility needed to carry out assigned tasks.
• Develops and manages a large operational budget and is responsible for the formulation, fiscal administration, and coordination with appropriate services in administering significant fund control budgets.
• Plans and directs the administrative and technical aspects of personnel management, coordinating such functions through subordinate managers.
• Provides program direction and guidance to subordinate staff, effectively delegating authority and responsibility needed to carry out assigned tasks.
• Contributes to the development of local hospital policies and programs concerned with such matters as equal employment opportunity, merit promotion, labor-management relations, and position management.
• Ensures the health information management system is implemented including resource allocation, patient registration, enrollment, eligibility, health insurance claims, and other supporting activities.
• Ensures the patient medical records are established, accurately maintained, completed and available to clinical personnel.
• Implements decisions directly affecting patient care and makes recommended administrative planning decision.
• Establishes and maintains good relations with applicants, patients, their families, and visitors to promote an understanding of the rules of eligibility and creates an atmosphere conducive to quality patient care.
• Manages the medical center patient outreach programs.
• Participates in formal and informal management sessions.
• Represents the medical center and serves as the liaison with the Regional Counsel on all legal matters affecting patient care.
• Assesses space allocation and determines space requirements needed to support program operations considering relevant factors such as patient flow and workflow, accreditation requirements and safety concerns.
• Exercises appropriate controls to evaluate the effectiveness of work output in meeting goals and objective.
• Maintains responsibility and accountability for fair, equitable, consistent, and correct administration of time and attendance policies.

Work Schedule: Monday - Friday, 8:00 am - 4:30 pm, subject to change based on the needs of the facility.
Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Medical Administration Officer/PD843550
Relocation/Recruitment Incentives: May be Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Authorized
PCS Appraised Value Offer (AVO): Authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/13/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

You may qualify based on your experience as described below:

• Specialized Experience: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-12) in the Federal Service, that is directly related to the work of the position and has equipped you with the particular knowledge, skills and abilities to successfully perform the duties as Medical Administration Officer. Qualifying specialized experience includes directs the work of health and administrative staff engaged in providing health services, financial management including procurement and contracting services, business operations and resource management, and program management services; establish and maintain effective working relationships with individuals and groups with divergent backgrounds; Perform highly-technical and complex professional and administrative duties involving a wide range of professional procurement, business operations, acquisition, budget, contracting, program and resource management, and medical service delivery work; Experience in budget and financial control, human resources, health and records management, and administrative program management; and communicate effectively
  both orally and in writing with internal and external groups and individuals to prepare concise reports, professional reviews and evaluation and correspondence in a clear and concise manner.

You will be rated on the following Competencies for this position:

• Administration and Management
• Problem Solving
• Interpersonal Skills Comp
• Planning and Evaluating

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The physical demands are minimal requiring only moderate amounts of walking, standing, bending or stooping.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Driver's License: A current, valid state-issued Driver's License is required for this position. NOTE: We cannot accept photographs, therefore; please do not submit a copy of your license with your application package. If an interview is requested, you will be required to provide a copy of your current, valid state-issued Driver's License.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.