About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Offutt Event Center on Offutt AFB.
About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Offutt Event Center on Offutt AFB.
Please see the "Who May Apply" section under the Qualifications section.
Types of duties include, but are not limited to, the following: Receiving telephone calls and visitors, providing requested information from personal knowledge and office files, or referring callers to the appropriate source. Conducts in-person interactions and tours regarding the usage of facilities. Assisting in recording, coordinating, scheduling, and managing facility calendars for reservations. Inputting and reviewing the schedule of events to ensure they are executed as planned. Charging appropriate facility rental and usage fees, and completing all related monetary transaction paperwork, deposits, and reports. Providing customer service, instruction, and guidance to customers for functions taking place within multi-purpose facilities. Conducting room check-in and check-out procedures for all scheduled events and issuing facility keys as needed. Carrying out recurring group activities such as classes, clubs, special events, outreach programs, competitive games, and self-directed leisure activities. Recommending new programming activities, including the format and resources required for each activity. Gathering information from various sources, including past programs and currently popular programs in other communities, to evaluate what meets the needs of specific clientele groups. Assisting individuals with special interests in developing clubs or special interest groups. Aiding in the promotion of marketing strategies. Setting up rooms to meet the needs of meeting groups. Collecting fees and securing funds. Decorating the facility to reflect holiday themes and program themes. Reporting facility repairs and maintenance requirements according to established procedures. Assisting in maintaining the facility to meet operational standards. Collaborating with other staff members, volunteers, and individual or personal services contract personnel. Performing other related duties as required.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12927105
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 04/08/2026
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
This position requires experience that provides a working familiarity with the routines and procedures associated with group activities or programs. Candidates should have practical knowledge and experience with recreational activities, including equipment, rules, and procedures specific to their area of expertise. Strong oral and written communication skills are essential, as well as the ability to interact effectively with individuals at all leadership levels, including civilians, enlisted personnel, and officers. Candidates must demonstrate skill in addressing customer service issues and have knowledge of hospitality, recreational facilities, rental operations, and military operations. Familiarity with cash handling procedures and sales operations is also necessary. While knowledge in fields such as hospitality, event planning, or outdoor recreation is preferred, it is not mandatory. Proficiency in Microsoft Office Suite is required, along with a valid motor vehicle operator's license. Physical requirements include the ability to lift, bend, walk, or stand for extended periods. Repeated lifting or moving of equipment is necessary, and candidates must be able to climb ladders up to 10 feet high and lift items weighing up to 50 pounds. This position is designated for drug testing; the incumbent will be subject to random drug testing.
Condition(s) of Employment: Successful completion and favorable adjudication of applicable background investigation (Tier 1 Level) is required. Negative drug test result is required.
You will be evaluated on the basis of your level of competency in the following areas:
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 04/08/2026 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
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If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
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