This position will be assigned to the Air Force Service Center at Port San Antonio, TX.
This is a regular full-time category position with guaranteed 40 hours per week. Employees appointed to a regular category position are eligible for benefits.
This position will be assigned to the Air Force Service Center at Port San Antonio, TX.
This is a regular full-time category position with guaranteed 40 hours per week. Employees appointed to a regular category position are eligible for benefits.
Depending on Experience. Internal NAF pay setting rules apply.
Please see the "Who May Apply" section under the Qualifications section.
Develops, proposes, and updates policies and procedures governing the operations and maintenance of Air Force Fisher Houses for approval by the Air Force Fisher House Fund Board (AFFHFB). Establishes and implements program objectives, evaluates program performance, and adjusts objectives to meet mission requirements. Communicates program goals and guidance to all operating facilities.
Plans, coordinates, and oversees the NAFI and O&M budgets for the program. Reviews and approves budgets for all locations, consolidates them into the overall program budget, and prepares related administrative correspondence.
Reviews and approves all Fisher House maintenance, repair, and construction projects, including feasibility assessments for renovations and improvements. Develops administrative procedures, ensures facilities operate within approved budgets, and identifies efficient management practices. Issues guidance, instructions, and procedural updates for Fisher House managers. Conducts annual on-site assistance visits, evaluates facility conditions, and performs regulatory compliance audits, including follow-up actions on critical findings. Provides guidance on unique or complex situations not addressed in existing policy.
Identifies training needs and supports the professional development of Fisher House Managers. Assists managers with operational improvement plans and approves organizational structure changes based on operational requirements.
Oversees and coordinates all projects or gifts proffered by the Fisher House Foundation, including construction of new Fisher Houses. Represents the Air Force at ceremonies and official functions. Coordinates with installation leadership, Military Treatment Facilities, the Defense Health Agency, other military services, and DoD agencies to align program objectives with installation and community needs. Serves as the primary Air Force liaison to non-DoD governmental bodies, including Congress, and to civilian organizations such as the Fisher House Foundation and Local Supporting Foundations.
Plans and assigns work, establishes deadlines and performance standards, and sets short-term priorities. Provides guidance to employees on work and administrative matters. Conducts interviews and recommends personnel actions including appointments, promotions, and reassignments. Addresses employee and guest-related complaints, referring unresolved issues as appropriate. Administers minor disciplinary actions and recommends more serious measures when needed. Identifies employee training needs and arranges development opportunities. Develops performance standards and oversees subordinate supervisors to ensure consistent application of rating techniques and equitable workload distribution.
Exercises significant responsibility for program resources, resolves work issues elevated by supervisors or contractors, and reviews supervisory evaluations. Addresses group grievances and serious employee complaints, and approves major disciplinary actions for nonsupervisory staff. Makes decisions on complex or high-cost training requests and approves expenses such as overtime and travel. Recommends awards, bonuses, and position classification changes subject to higher-level approval.
Performs other related duties as assigned.
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 04/13/2026
Business Based Action, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
Experience applying housing/lodging management methods; managing the operations of a housing/lodging facility; developing and maintaining a housing/lodging budget; communicating issues with proposed resolutions.
Desired Work Experience:
Experience utilizing computer software programs (i.e., Microsoft Office or equivalent programs and/or software)
**NOTE: Those qualified applicants who meet both the minimum qualification requirement(s) and highly preferred criteria(s) will be considered best qualified for this position and will be referred to the selecting official(s) first for consideration.
All other applicants will be referred as needed and requested by the selecting official(s).
**Reminder to Applicants: Your experience has to be clearly identified in your resume in order to receive consideration. If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified, and you will no longer be considered for this position.
(Format example: Employer name, position title, beginning and ending dates of employment, with summary of duties, etc.)
**Federal Work Experience: The following are required information to be included for all Federal Work Experience in your resume: pay plan, series, grade level, agency worked for and dates of employment. Failure to include this information will result in disqualification and you will no longer be considered for this position.
(Format example: Position title, Pay Plan, Series, Grade Level, Agency Name, beginning and ending dates of employment, with summary of duties, etc.)
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 04/13/2026 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
