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SALES ASSOC NF1*

Department of the Navy
U.S. Marine Corps
HENDERSON HALL MCCS

Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

Overview

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Accepting applications
Open & closing dates
03/31/2026 to 04/21/2026
Salary
$15 - $15 per hour
Pay scale & grade
NF 01
Location
4 vacancies in the following location:
Arlington, VA
4 vacancies
Telework eligible
No
Travel Required
25% or less - Varies
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Shift work
Service
Competitive
Promotion potential
NA
Job family (Series)
Supervisory status
No
Security clearance
Not Required
Drug test
No
Announcement number
76710
Control number
863306400

This job is open to

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The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Open to Public

Duties

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The Sales Associate provides world-class customer service to Marine Corps Exchange (MCX) patrons, with an emphasis on courtesy, professionalism, and customer loyalty. The incumbent serves as a brand ambassador for MCCS and MCX programs and supports daily retail operations in a fast-paced, customer-focused environment.

Key responsibilities include:

  • Providing friendly, professional, and proactive customer service in all retail interactions.
  • Assisting customers with purchases, inquiries, and service recovery using an ¿I can do that¿ mindset.
  • Promoting MCX programs such as Military Star, Super Star Student, customer satisfaction surveys, and Keep It New.
  • Supporting store operations including cashiering, sales floor assistance, stockroom support, military clothing, and self-checkout operations.
  • Replenishing merchandise, maintaining planograms, setting promotional signage, and supporting visual merchandising standards.
  • Performing light housekeeping and maintaining backroom standards through the 5S program.
  • Utilizing retail equipment such as registers, RF scanners, handheld devices, printers, and labeling equipment.
  • Identifying and reporting potential loss prevention concerns.
  • Assisting with year-end inventory and other operational needs as assigned.
  • Adhering to safety, EEO, and sexual harassment prevention standards.

This is a mixed position requiring the ability to lift and carry up to 45 lbs independently and heavier items with assistance.

Requirements

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Conditions of employment

  • See Duties and Qualifications

EVALUATIONS:

Qualifications

  • At least one year of experience in a customer service or sales-focused environment (preferred).
  • Cash handling, basic math, and register experience strongly preferred.
  • Ability to understand and follow operating standards and procedures.
  • Strong attention to detail and ability to work in a high-performance retail environment.
  • Commitment to service excellence and teamwork.

Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
Required Documents:
           *Education/certification certificate(s), if applicable.
           *If prior military, DD214 Member Copy
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.
INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.
ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

U.S. Marine Corps

Serving Those Who Serve

Agency contact information

HENDERSON HALL MCCS
Phone
703/979-8420
Email
hendersonhall.vacancies@usmc-mccs.org
Address
HENDERSON HALL MCCS
MARINE CORPS COMMUNITY SERVICES
PO BOX 4009
ARLINGTON, VA 222040009
USA

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Learn more about what it's like to work at U.S. Marine Corps, what the agency does, and about the types of careers this agency offers.

https://careers.usmc-mccs.org

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