The Deputy Chief Information Officer (DCIO) is a Senior Executive Service position in the Office of the Chief Information Officer, Management and Administration directorate of U.S. Immigration and Customs Enforcement. The DCIO assists the Chief Information Officer in providing ICE's information technology strategic vision and ensuring alignment with Department of Homeland Security policy.
Summary
The Deputy Chief Information Officer (DCIO) is a Senior Executive Service position in the Office of the Chief Information Officer, Management and Administration directorate of U.S. Immigration and Customs Enforcement. The DCIO assists the Chief Information Officer in providing ICE's information technology strategic vision and ensuring alignment with Department of Homeland Security policy.
The Deputy Chief Information Officer (DCIO) is responsible for the conception, development, and implementation of policies, procedures, and standards that create and sustain a strong, flexible, and secure information technology (IT) enterprise. This includes overseeing the responsible implementation of innovation - leveraging artificial intelligence (AI) and business process automation where appropriate - to improve mission performance, increase operational efficiency, and reduce overall operational expenses.
As the DCIO, you will:
Serve as the principal operational executive for the Office of the Chief Information Officer (OCIO), translating the Chief Information Officer's (CIO) strategic direction into executable plans, priorities, and outcomes across the enterprise.
Direct and manage internal OCIO operations and service delivery functions, including infrastructure, cybersecurity, application development, enterprise architecture, telecommunications, and field IT operations.
Oversee the planning, development, implementation, and lifecycle management of enterprise IT solutions that support ICE mission requirements, ensuring operational reliability, scalability, and cost-effective performance.
Lead enterprise data management and application delivery efforts, ensuring systems are designed and operated to improve mission effectiveness, enable analytics and future AI capabilities, and reduce long-term operations and maintenance costs.
Manage the responsible adoption of artificial intelligence and business automation within OCIO-managed systems and services, focusing on performance improvement, process efficiency, and operational stability.
Ensure IT systems, services, and modernization initiatives are implemented in accordance with enterprise architecture standards, security requirements, and CIO-established priorities.
Monitor and evaluate IT program and operational performance, holding OCIO leadership accountable for delivery, service levels, risk management, and results.
Provide internal executive leadership and decision-making to resolve complex operational issues, balance competing priorities, and maintain continuity of IT services.
Support the CIO by executing approved Congressional and executive-level IT policy changes, converting strategic requirements into operational guidance, procedures, and implementation plans.
Oversee IT acquisitions and contractor performance in support of OCIO operations, ensuring alignment with delivery objectives, performance expectations, and fiscal stewardship.
Manage OCIO resources, including budget execution, workforce utilization, and assets, and identify opportunities to improve efficiency and reinvest savings into mission-critical capabilities.
Represent the CIO, as delegated, in internal operational forums and working groups, ensuring consistent execution of enterprise IT direction across ICE.
Provide first-level supervision to senior OCIO divisions and program managers, reinforcing accountability for execution, delivery, and operational excellence.
Subject to a 1-year supervisory probationary period (unless already completed).
Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
May be subject to pre-employment and random drug tests.
File a Public Financial Disclosure Report (OGE-278e) within 30 days of appointment and annually from then on.
You may be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
Qualifications
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin.
To meet the minimum qualifications requirements for this position, you must show that you possess the Executive Core Qualifications (ECQs) and Technical Qualifications (TQs) related to this position within your resume - NOT TO EXCEED 2 PAGES. Resumes over the 2-page limit will not be reviewed beyond page 2 or may be disqualified.Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s). If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position. There is NO requirement to prepare a narrative statement specifically addressing the ECQs or TQs.
TECHNICAL QUALIFICATIONS (TQs): Your resume should demonstrate accomplishments that would satisfy the TQs.
TQ 1: Demonstrated experience serving as the senior operational executive for a large, complex IT organization, with responsibility for translating executive strategy into executable plans and delivering reliable, secure, and scalable IT services. This includes directing day-to-day IT operations across infrastructure, cybersecurity, application delivery, and enterprise services; maintaining service continuity; managing operational risk; and holding senior leaders accountable for performance in a geographically dispersed environment.
TQ 2: Demonstrated experience leading enterprise modernization initiatives that include application delivery and modernization, enterprise data management, and the responsible implementation of artificial intelligence and business automation. Candidates must show measurable outcomes such as improved data accessibility and governance, enhanced analytics capabilities, reduced manual processes, accelerated delivery timelines, improved mission performance, or reduced operations and maintenance costs in mission-critical environments.
TQ 3: Demonstrated ability to manage IT resources-budget, workforce, and contractor support-while enforcing execution discipline and accountability across senior leadership teams. This includes overseeing large IT budgets, managing contractor performance, making informed tradeoff decisions, aligning resources to priorities, and identifying efficiencies that enable reinvestment in mission-critical capabilities, all within statutory, policy, and fiscal constraints.
EXECUTIVE CORE QUALIFICATIONS (ECQs): In addition to the TQs listed above, all new entrants into the Senior Executive Service (SES) under a career appointment will be assessed for executive competency against the following five mandatory ECQs. If your 2-page resume does not reflect demonstrated evidence of the ECQs and TQs, you may not receive further consideration for the position.
ECQ 1: Commitment to the Rule of Law and the Principles of the American Founding - This core qualification requires a demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people.
ECQ 2: Driving Efficiency - This core qualification involves the demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades.
ECQ 3: Merit and Competence - This core qualification involves the demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality.
ECQ 4: Leading People - This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable.
ECQ 5: Achieving Results - This core qualification involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors.
Note: If you are a member of the SES or have been certified through successful participation in a U.S. Office of Personnel Management (OPM)-approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligibility, you do not need to respond to the ECQs. Instead, you should attach proof (e.g., SF-50 or certification by OPM's SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES.
Education
This job does not have an education qualification requirement.
Additional information
Veterans' Preference: Veterans' preference is not applicable to the SES.
Mobility: Organizational and geographical mobility is essential in developing and managing SES leaders. Individuals selected for SES positions may be subject to reassignment across geographical, organizational, and functional lines, and may be required to sign a Reassignment Rights and Obligation Agreement.
OPM must authorize any employment offers made to current or former (within the last 5 years) political Schedule A, Schedule C, or Noncareer SES employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Noncareer SES employee in the executive branch, you must disclose that to the Human Resources Office.
There are three key documents that contain important information about your rights and obligations. Please read and retain these documents:
FD-258 Privacy Act Statement - FBI (this is the same statement used when your fingerprints are submitted as part of your background investigation); and
SEAD-3-Reporting-U.pdf (dni.gov), applicable to those who hold a sensitive position or have eligibility for access to classified information).
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this job based on how well you meet the qualifications above.
Once the application process is complete, a review of your resume and supporting documentation will be conducted. If you meet minimum qualifications, your application package will be further reviewed to determine if you possess the ECQs and TQs listed above. The ECQs and TQs must be thoroughly addressed within your 2-page resume. Separate narratives will not be accepted or reviewed. Highly qualified applicants may undergo one or more interviews and may be referred to the selecting official for further consideration.
Upon selection, if not already a member of the SES serving under a career appointment, the individual(s) selected must have their executive qualifications certified by the OPM SES QRB before appointment. The selected individual's application will be forwarded to OPM for review and certification by the QRB, unless the selectee provides evidence of their noncompetitive status (i.e., a current SES, QRB-certified SESCDP graduate, or SES reinstatement eligible).
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
A complete application includes the items described below. Please note that if you do not provide all required information as specified in this announcement, you may not be considered for this position or may not receive the special consideration for which you may be eligible. Please carefully review the following list to determine what documentation you need to submit. Some documents may not apply to all applicants.
1. Resume:All applicants are required to submit a resume limited to 2 pages (i.e., 1 page that is double-sided or 2 pages that are one-sided each), with 1-inch margins on the top and bottom, 1/2-inch margins on the left and right, and a font no smaller than 11 points, showing all relevant experience. Applicants seeking initial career appointment to the SES must include evidence of the ECQs and TQs. Please do not use the USAJOBS Resume Builder.
2. Vacancy Question/Assessment Questionnaire Responses: Responses are automatically submitted through USAJOBS when you apply to this vacancy.
3. Additional Required Documents: Applicants are required to submit the following supporting documentation, if applicable.
Current or Former SES Members: Must provide your SES appointment Notification of Personnel Action (SF-50), and an SF-50 showing current career SES status or career SES reinstatement eligibility.
SESCDP) Graduates: Verification of successful completion of an OPM-approved SESCDP and OPM SES QRB certification.
Current Federal Civil Service Employee: Must provide a copy of your SF-50 or equivalent personnel action form reflecting you are a current Federal Civil Service employee.
To apply for this position, you must complete this application and submit any required documents specified in the Required Documents section and submit by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
To begin, click "Apply" to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select and upload your resume and/or other required documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the "Include Personal Information" section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
It is applicant's responsibility to verify that information entered and uploaded is complete, accurate, and submitted by the closing date. Human Resources will not modify or change any part of your application. Application packages will not be accepted via mail. Due to security processes, mail delivery takes approximately 2-3 weeks to process, at which time the vacancy announcement will be closed, and no further consideration will be given to additional application packages.
OHC EXECUTIVE SERVICES UNIT
500 12th Street SW
Washington, DC 20536
US
Next steps
To verify the status of your application, sign in to your USAJOBS account at https://www.usajobs.gov/. All of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit https://help.usajobs.gov/how-to.
Once your online application is submitted, you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
A complete application includes the items described below. Please note that if you do not provide all required information as specified in this announcement, you may not be considered for this position or may not receive the special consideration for which you may be eligible. Please carefully review the following list to determine what documentation you need to submit. Some documents may not apply to all applicants.
1. Resume:All applicants are required to submit a resume limited to 2 pages (i.e., 1 page that is double-sided or 2 pages that are one-sided each), with 1-inch margins on the top and bottom, 1/2-inch margins on the left and right, and a font no smaller than 11 points, showing all relevant experience. Applicants seeking initial career appointment to the SES must include evidence of the ECQs and TQs. Please do not use the USAJOBS Resume Builder.
2. Vacancy Question/Assessment Questionnaire Responses: Responses are automatically submitted through USAJOBS when you apply to this vacancy.
3. Additional Required Documents: Applicants are required to submit the following supporting documentation, if applicable.
Current or Former SES Members: Must provide your SES appointment Notification of Personnel Action (SF-50), and an SF-50 showing current career SES status or career SES reinstatement eligibility.
SESCDP) Graduates: Verification of successful completion of an OPM-approved SESCDP and OPM SES QRB certification.
Current Federal Civil Service Employee: Must provide a copy of your SF-50 or equivalent personnel action form reflecting you are a current Federal Civil Service employee.
To apply for this position, you must complete this application and submit any required documents specified in the Required Documents section and submit by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
To begin, click "Apply" to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select and upload your resume and/or other required documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the "Include Personal Information" section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
It is applicant's responsibility to verify that information entered and uploaded is complete, accurate, and submitted by the closing date. Human Resources will not modify or change any part of your application. Application packages will not be accepted via mail. Due to security processes, mail delivery takes approximately 2-3 weeks to process, at which time the vacancy announcement will be closed, and no further consideration will be given to additional application packages.
OHC EXECUTIVE SERVICES UNIT
500 12th Street SW
Washington, DC 20536
US
Next steps
To verify the status of your application, sign in to your USAJOBS account at https://www.usajobs.gov/. All of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit https://help.usajobs.gov/how-to.
Once your online application is submitted, you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
