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Supervisory Transportation Assistant

Department of Veterans Affairs
Veterans Health Administration
Birmingham VA Health Care System- Business Office

Summary

The incumbent of this position serves as supervisor of the Transportation Assistants for the Veteran Transportation Program (VTP) and reports directly to the Mobility Manager, in the Business Management Service Line. This position oversees the seamless scheduling of Veterans door-to-door transportation for VA appointments.

Overview

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Accepting applications
Open & closing dates
04/01/2026 to 04/06/2026
Salary
$56,445 - $73,376 per year
Pay scale & grade
GS 8
Location
1 vacancy in the following location:
Birmingham, AL
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time - Monday - Friday , 7:30 am - 4:00 pm. Work schedule subject to change based on agency needs.
Service
Competitive
Promotion potential
None
Supervisory status
Yes
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
CBTB-12923482-26-TP
Control number
863152100

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Duties

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This is a national program overseen by the Chief, Business Office (CBO) of the Veterans Health Administration. The position will be located within the Business Office NTS unit. The incumbent is responsible for assisting the Mobility Manager with daily operation and long-term management of the service and for assuring the service supports the demands of a quality health care environment.

Duties (include but are not limited to)

  • Provides daily supervision and guidance. Performs the administrative and personnel management functions relative to staff support.
  • Establishes guidelines and performance expectations for staff, which are clearly articulated and measurable through the formal employee performance management system.
  • Survey and evaluate transportation program operations to access compliance with applicable regulations, policies, procedures, and sound management practices for VTS operations, drivers and vehicle compliance.
  • The incumbent must be familiar with timekeeping procedures, both manual and electronic and pay regulations for Title 5 employees.
  • The incumbent must be able to identify, analyze and resolve time keeping and special pay issues that arise.
  • Assure administrative support and clerical assistance to employees regarding leave, training, and personal issues.
  • The incumbent is responsible for adherence to all provisions of the Equal Opportunity Program in accordance with OPM, VA regulations, and established Medical Center guidance.
  • Provides informal feedback and can reward and discipline employees as appropriate.
  • Exercise responsibilities in dealing with the day-to-day functions of the VTSNTP programs. Works through the Mobility manager when dealing with officials of other units or organizations or in advising management officials of higher rank.
  • Assure reasonable equity of performance standards and rating techniques between employees supervised and assuring equity in assessment of work.
  • Directs major program segment with significant resources.
  • Make decisions on work problems presented by subordinate positions
  • Serves as the review official for evaluations for non-supervisory employees.
  • Hear and resolve group grievances or serious employee complaints.
  • Review and approve serious disciplinary actions involving non-supervisory employees.
  • Before making a final decision, the incumbent discusses decisions on non-routine, costly, or controversial training needs and requests with the Mobility Manager.
  • Recommend awards and bonuses for non-supervisory employees and changes in position descriptions, subject to higher level approval.
  • Preforms other duties as assigned.
Work Schedule: Monday - Friday , 7:30 am - 4:00 pm. Work schedule subject to change based on agency needs.
Telework: Not authorized.
Virtual: This is not a virtual position.
Position Description/PD#: Supervisory Transportation Assistant/PD112100
Relocation/Recruitment Incentives: Not Authorized.

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year supervisory probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/06/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-08 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Make many decisions on a daily basis without counsel; Assign specific projects in terms of issues or problems to be studied and set priorities and deadlines for completing the work. Assign workload to staff based on priorities, timeframes, and the capabilities of employees; Provide advice, counsel and instructions to employees on work and administrative matters; Interview new employees, recommend appointments, evaluate and approve promotions, and make judgments on reassignments based on workload. Address minor disciplinary measures and recommend action for more serious cases and collaborates with Human Resources Labor/Relations specialists when employee issues arise.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary, but will require some walking, bending, stooping, standing, stretching and carrying objects such as files/binders and light lifting. You may have moderately heavy lifting of item(s) weighing no more than 50 pounds, such as a box of paper. Multiple trips via walking, elevator and/or stairs to different work stations is required to communicate with other staff members. The heavy, varied nature, high volume, need for accuracy, frequency of interruptions and changing demands of the work can be quite stressful.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

Agency contact information

Tykie Patterson
Phone
205-554-2000 X7996
Email
Tykie.Patterson@va.gov
Address
Birmingham VA Medical Center
700 South 19th Street
Birmingham, AL 35233
US

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