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Health Technician (Specialty Care Clinics)

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration

Summary

Position is located at the Richard L. Roudebush VAMC Indianapolis, IN within the Nursing, Perioperative PCS Surgery Service. The Health Tech provides assistance of a technical, specialized, or support nature to health and medical personnel in the diagnosis or treatment of patient illnesses or medical conditions. Supports medical and health care professionals in tests and procedures to diagnose and treat medical conditions. Performs technical work in support of diagnostic test and procedures.

Overview

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Accepting applications
Open & closing dates
03/31/2026 to 04/07/2026
Salary
$45,832 - $59,581 per year
Pay scale & grade
GS 6
Location
1 vacancy in the following location:
Indianapolis, IN
1 vacancy
Remote job
No
Telework eligible
No
Travel Required
25% or less - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Not Required
Drug test
Yes
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
CBSR-12916256-26-JS
Control number
863061600

This job is open to

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Clarification from the agency

ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.205) for this occupation.

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Duties

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MAJOR DUTIES AND RESPONSIBILITIES
Patient Care 70% The duties and responsibilities of the Health Technician are varied and involve accomplishing both clinical and administrative tasks associated with the treatment and care of patients that present at a Specialty Care Clinics. The incumbent serves as a clinical associate in the team and participates in the assessment of physical, functional, spiritual, and psychosocial planning needs of patients assigned in collaboration with the provider and/or care team.

  • Patient Care specific duties may include but are not limited to:
    • 1. Makes observations and thoroughly documents care and the patient's response. Appropriately seeks assistance and guidance by informing the appropriate medical provider of changes in the patient's condition requiring higher-level intervention.
    • 2. The Health Technician performs, reports, and records assigned nursing care in the Specialty Care Clinics
    • 3. Promptly recognizes urgent or emergent patient care situations, seeks assistance, and effectively performs supportive tasks as directed when appropriate.
    • 4. Based on the patient's goals, provides patient and family health education, after initiated by provider or Registered Nurse, to include self-management, prevention, and wellness.
Administrative Duties 30% Provides clerical and administrative support to the unit. Maintains patient's record/charts. Providers general clerical/administrative support coordination work for the unit. Accurately enters order and/or consults as approved through Primary Care Outpatient Protocols. Assists patients in contacting members of their Specialty Clinic team and/or navigating through the health care system. Support clinical flow to include but not limited to scrubbing provider panel, communicating with Specialty Care Clinic/ Medical Support Assistance for scheduling needs, pre-appointment check-in and clinical reminder review. Support completion of medical documentation through communication with Specialty Clinic Team team.

Documents appropriately in the veterans Electronic Health Record (EHR) meeting facility and VHA Directives. Uploads files/documents to patient's record. Collects data from patient's records in preparation for patient appointment or in quality improvement initiatives. Identifies inconsistencies or discrepancies among patients Electronic Health Record and alerts appropriate staff for corrective action.

Perform administrative tasks such as maintaining controls for specimens/tests and documenting results/measurements. Collects and organizes data from follow-up visits. Assesses patient compliance with treatment plan. Documents compliance in EHR to communicate with provider. Demonstrates professional behavior (i.e., respect, civility, ability to accept constructive criticism), effective communication and interpersonal skills.

Work Schedule: Mon - Fri 8am - 4:30pm
Virtual: This is not a virtual position.
Position Description/PD#: Health Technician (Specialty Care Clinics)/PD91862A
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959
  • Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/07/2026.

You may qualify based on your experience and/or education as described below:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Provides assistance in the treatment of patients. Understands and carries out the requests made by the health care professional. Provides clerical and administrative support. Experience with electronic medical records system. Your resume must clearly articulate how you meet this experience..
    • NOTE: Graduate education or an internship meets the specialized experience required above GS-5 only in those instances where it is directly related to the work of the position. Please provide a transcript if you are basing all or part of your qualifications on education.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Physical Demands: Work pace ranges from sedentary to a very rapid pace to include walking, standing, bending, and reaching. Includes lifting and positioning patients in/onto exam position or on/off gurney, and/or wheelchair. Work requires specific, but common, physical abilities such as agility and dexterity to position patients for examination or treatment in usual alternate positions for patients with common disabilities. Heavy lifting occasionally may be required to relocate clinic equipment or patients.

Work Environment: The work is performed in an indoor clinical setting, which may involve exposure to contagious diseases and the hazards of automated office. Employee will be required to sue protective clothing or gear such as mask and gloves for protection against infection. Standard safety precautions are routine.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
This job opportunity announcement may be used to fill additional vacancies.

Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:

  • Attention to Detail
  • Clerical
  • Communications
  • Computer Skills
  • Customer Service
  • Customer Service (Clerical/Technical)
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Reading Comprehension
  • Self-Management
  • Stress Tolerance
  • Teamwork


Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.205) for this occupation.

The Richard L. Roudebush Indianapolis VA Medical Center, part of Veteran Health Indiana, is located 2 miles northwest of the heart of downtown Indianapolis and has been serving Indiana Veterans since 1932. As Indiana's tertiary care facility, Indianapolis VA Medical Center receives referrals from VA facilities at Ft. Wayne and Marion, Indiana, and from nearby Danville, Illinois. Indianapolis VA Medical Center provides acute inpatient medical, surgical, psychiatric, neurological, and rehabilitation care, as well as both primary and specialized outpatient services. Some noteworthy specialized services include comprehensive cardiac care, radiation oncology treatment and community based extended care. Come be a part of our winning team in a city known for fast cars and blockbuster events has also gained acclaim for a flourishing culinary and brewing scene, thriving cultural institutions, cool neighborhoods, and so much more.

Agency contact information

Justina Saucedo
Phone
785-409-9018
Email
Justina.Saucedo@va.gov
Address
Richard L Roudebush VA Medical Center
1481 West Tenth Street
Indianapolis, IN 46202
US

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