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ADMINISTRATIVE SUPPORT ASSISTANT NF-03

Department of the Army
United States Army Installation Management Command
HQ IMCOM Directorate of Family Morale and Welfare, Hospitality Division

Summary

It is the applicant's responsibility to read all sections and associated links in this vacancy announcement.
This vacancy may be used to fill additional positions within 90 days of the closing date.
The Duty Station for this position is located at Fort Sam Houston, TX. You will be expected to physically reside within commuting distance of Fort Sam Houston, TX.

Overview

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Accepting applications
Open & closing dates
03/26/2026 to 04/02/2026
Salary
$40,000 to - $65,000 per year
Pay scale & grade
NF 3
Location
1 vacancy in the following location:
Fort Sam Houston, TX
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
NENAFCC2612923489
Control number
862804900

This job is open to

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Clarification from the agency

United States (U.S.) Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

Duties

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Serves as the principal office administrative support assistant operating independently of any other such position in the office. Provides support and assistance to supervisor and, in some cases, his/her subordinate staff by performing varied general office duties auxiliary to the work of the organization. Typical clerical and procedural duties of positions in this series include:
-- Maintaining records of leave and attendance;
--Requisitioning office supplies, repairs on office equipment, and printing services;
-- Receiving and controlling incoming correspondence;
-- Reviewing outgoing correspondence, reports, etc., for format, grammar, and punctuation, and removing typographical errors;
-- Writing simple or repetitive, non-technical correspondence such as letters of acknowledgment in accordance with a given format;
-- Keeping abreast of various procedural requirements, for example, procedures required to process travel
vouchers
-- Maintaining information needed for budget purposes.
--Administrative support duties typically provided by secretaries include:
-- Making extensive travel arrangements;
-- Making complete arrangements for large conferences;
-- Composing complex, but non-technical correspondence;
-- Locating and assembling information for various reports, briefings, conferences, etc.;
-- Lollowing up with staff members to insure that various commitments made at conferences and meetings are met;
-- Designing and organizing filing systems;
-- Planning and arranging the maintenance and preparation of information needed for budget reports;
-- Organizing the flow of clerical processes in the office and in subordinate offices.
-- Publish travel orders and make arrangements for staff travel.
--Distribution of materials associated with the office functions --Maintaining personnel training records and arranges for staff training
--Maintains suspense records to insure commitments are completed as required.

Requirements

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Conditions of employment

  • Direct Deposit and Social Security Card are required upon appointment
  • Meet qualification/eligibility/background requirements for this position
  • Satisfactory completion of employment verification (E-Verify) check
  • One year probationary period may be required
  • A valid passport may be required for overseas travel

Qualifications

RESUMES MUST BE TWO PAGES (OR LESS). QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills, and abilities needed to perform successfully in the position.
The duties require a knowledge of clerical and administrative procedures and requirements; various office skills; and the ability to apply such skills in a way that increases the effectiveness of others. The duties do not require a technical or professional knowledge of a specialized subject-matter area. Must have progressively responsible work experience that demonstrates the ability to perform in such capacity. Positions that have a typing requirement require that the incumbent type a minimum 40 words per minute and to be proficient in Microsoft Windows, Word, Excel, and PowerPoint software.


All Qualified applicants will be rated against the highly qualifying criteria by a rating panel for evaluation of the quality and extent of your total accomplishments, experience and education. Those applicants determined to be highly qualified will be referred to the hiring official for consideration. The highly qualified candidates may undergo an interview and reference checks.
1. 3+ years of DoD experience
2. 3+ years in administrative experience
3. Thorough knowledge of Microsoft applications to include SharePoint/Power BI etc
4. BS/BA in Business, Management, Administration or similar.

All answers to the Highly Qualifying Criteria must be demonstrated in your resume to get credit.

Education

Education is not required for this position and will not be utilized in determining minimum qualifications or as a substitution for experience unless indicated in the vacancy. If you would like for your education to be considered by the hiring panel as part of your overall accomplishments, you must attach copies of transcripts (online transcripts will be accepted). Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please click here.

Additional information

  • A manual application may be obtained by contacting the servicing NAF Human Resources Office listed on this announcement. If you are applying manually, all required documentation must be received no later than 4:00 p.m., Eastern Standard Time, on the closing date of the announcement. Additional selections may be made from this vacancy announcement for up to 90 days after the closing date.
  • Payment of Permanent Change of Station (PCS) costs is not authorized based upon eligibility and a determination that a PCS move is not in the Government interest.
  • Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.
  • The Duty Station for this position is located at Fort Sam Houston, TX. You will be expected to physically reside within commuting distance of Fort Sam Houston, TX. Situational telework can be provided for weather-related emergencies, office closures, or other situations where telework serves a compelling Agency need.
  • Important Information Regarding Access to Certain Federal Facilities: Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.
  • It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.

Discover Your Path to Success!
  • Before you apply, take a moment to explore our Applicant Information Kit - your go-to guide for understanding our hiring process and making your application stand out.
  • Inside, you'll find helpful tips, insights, and everything you need to feel confident and prepared.
  • Click here to view the kit or copy and paste this link into your browser: https://publicfileshare.chra.army.mil/Applicants/NAF_Applicant_Information_Kit.pdf

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your Application Matters: How We Will Review It

We want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility.

  • Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire.
  • We will consider your responses to our application questionnaire.
  • If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation.


Note: If it's later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key.

Understanding Eligibilities: What You Can Claim When Applying

When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position.

Depending on your situation, you may be able to claim one or more of the following eligibilities:

  • NAF Preference 1 Spouse Employment Preference (SEP)
  • NAF Preference 2 Involuntarily Separated From the Military (ISMP)
  • NAF Priority Consideration 1 Business Based Action (BBA)
  • NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE)
  • NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents)


Tip: Be sure to review each eligibility carefully and provide the required documentation. Claiming an eligibility without proper support may affect your application status. Looking for more details? Refer to the Who Gets Initial Consideration (Selection Preferences) and the What Other Considerations are Available sections of our Applicant Information Kit.

United States Army Installation Management Command

The U.S. Army Installation Management Command delivers base support from the strategic support area, enabling readiness for a globally responsive Army.

We Are the Army's Home

  • Committed to Service
  • Enhancing Readiness
  • Foundation of the Army culture
The Duty Station for this position is located at Fort Sam Houston, TX. You will be expected to physically reside within commuting distance of Fort Sam Houston, TX. Situational telework can be provided for weather-related emergencies, office closures, and other situations where telework serves a compelling Agency need.

Agency contact information

Anna Humes
Phone
520-674-2636
Email
anna.m.humes.naf@army.mil
Address
CC-NAF-W6BD20 IMCOM FMWR HQ
DO NOT MAIL
Fort Sam Houston, TX 78234
US

Visit our careers page

Learn more about what it's like to work at United States Army Installation Management Command, what the agency does, and about the types of careers this agency offers.

https://www.armymwr.com/

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