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Program Analyst

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration

Summary

This is a non-supervisory position, located at the VA Illiana Health Care System in Danville, IL in the Veterans Health Administration (VHA) of the Department of Veterans Affairs (VA). The position is to improve the quality, efficiency, and effectiveness of health care by integrating clinical and information processes necessary to achieve successful adoption and application of new technologies throughout the VHA.

Overview

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Accepting applications
Open & closing dates
03/26/2026 to 03/30/2026
Salary
$89,508 to - $116,362 per year
Pay scale & grade
GS 12
Location
1 vacancy in the following location:
Danville, IL
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
25% or less - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
CAZP-12920483-26-RC
Control number
862586700

This job is open to

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Clarification from the agency

This announcement is open to Current & Permanent Employees of the VA Illiana Health Care System in Danville, IL and CTAP.

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Duties

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Major Duties and Responsibilities:

  • Coordination of computer programs, programming, coordinating EHR programs for staff use.
  • Development of project plans, conducting environmental scans for viable solutions to business needs, deploying solutions, and performing assessments to ensure the informatics products and services are meeting stakeholder needs.
  • Provide trainings on the health information programs.
  • Communicates with clinical, Office of Information and Technology (OIT), leadership, and business teams to support deployment, sustainment, and optimization of health information systems.
  • Use, develop and analyze reports and information tools using a variety of methods and tools such as Structured Query Language (SQL), SQL Server Reporting Services (SSRS) from the VISN and VA corporate data warehouse.
  • Program and partnership management.
  • Technical, data, and content management; application support; business architecture management; Health Information Technology (HIT) system optimization; and requirements management.
  • Enables healthcare capabilities and the evolution of technology adjoined to the electronic health record (EHR) to deliver quality care by developing, implementing, monitoring, maintaining, and optimizing informatics tools and access to them.
  • Visually depicts process flow diagrams, assisting end-users with interpretation of symbols and diagrams that reflect their work activities.
  • Workflow analysis to understand the change from the current (as-is) state to a future (to-be) state.
  • Evaluate, test, and report on errors found when working with systems and applications.
  • May configure the system to suit the needs of clinicians in support of standardized and evidence-based care to the patient community.
  • Perform observational studies and techniques to see how people interact with devices, products, and systems.
  • Ensures the VHA EHR and other clinical and business systems operate in a way that improves patient care, ensures patient safety, and meets the needs of providers and clinicians.
  • Evaluates, documents, analyzes, prioritizes, and recognizes requirement for the improvement of the EHR and other systems in collaboration with the end-user.
  • Identify features and enhancements for future implementation, based on evaluations and industry standards.
  • Education and change management.
  • Adapts clinical software and emerging technologies to optimize the delivery of care through effective education and communication, innovations in process management, and customer service to clinical and administrative services.
  • Communicates to stakeholders to support deployment, sustainment, and optimization efforts.
  • Develops educational handouts, administers computer-based learning modules and other training vehicles. Provides formal and informal in-services to facility staff on the various software packages utilized.
  • Performs other duties as assigned.
Work Schedule: 7:30 - 4:00pm
Telework: Ad-Hoc
Virtual: This is not a virtual position.
Position Description/PD#: Program Analyst/PD99399S
Relocation/Recruitment Incentives: Not Authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • Subject to background/security investigation
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/30/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Comprehensive knowledge and skill in applying a wide range of advanced practices, theories, and emerging information in health care delivery, Health Informatics (HI) and applications; knowledge in the use of clinical software packages; knowledge of VHA operations, database architecture and file structure, analytical techniques, and clinical application development techniques. Provide HI consulting services and develop and deliver HI educational and training programs to employees, internal and external stakeholders. Ability to explain the clinical environment, including practices, procedures, policies, strengths, and weaknesses to effectively use data to track and manage patient care. Knowledge of emerging and state-of-the-art technology. Knowledge of VA protocol, regulations, programs, and processes related to informatics. Propose and support major administrative and clinical policies and directives. Participate and/or lead local or national informatics committees/teams. Experience in automation and software systems and options that affect clinical practice, troubleshoot functionality issues and develop solutions, and to ensure quality management of clinical operations. Knowledge of the data life cycle including data design collection, and management to input, retrieve, analyze, summarize, and present information effectively. Experience in the usability, data standards, data validation, understanding content relationships, and interoperability between systems. Skill in guiding the success of multidisciplinary teams and to lead and manage informatics related projects. Skill in communicating both orally and in a variety of written media with all levels of end users, management, OIT personnel, and internal and external stakeholders. Experience preparing policies, procedures, memoranda and training materials.
You will be rated on the following Competencies for this position:
  • Accountability
  • Attention to Detail
  • Customer Service
  • Decision Making
  • Education and Training
  • Flexibility
  • Health Informatics
  • Influencing/Negotiating
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork
  • Technology Management


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is usually sedentary, but it requires periods of walking, standing, bending, or climbing, and employees may carry light items such as books, instruments, laptops, and other similar materials. The work is conducted in office, conference room, and clinical/hospital patient care settings. Typically, the work is hazard-free, not requiring any special equipment or clothing. The employee is in on-call status as needed and works flexible hours to meet the needs of the facility end user.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

This job opportunity announcement may be used to fill additional vacancies.

TheCareer Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Veterans' preference does not apply for internal permanent agency employees.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

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