Clarification from the agency

This job is open to current permanent Department of Veteran Affairs employees, current permanent Federal employees of other agencies and all US Citizens. NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below.

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The Imaging Service Practice Manager has a direct line responsibility for the administrative management of the entire Imaging Service including personnel management, supply chain, procurement, contract management, budgeting and financial management, and program evaluation as required to ensure the operational needs of the service are met. The incumbent must possess a deep knowledge of medical imaging across all modalities, information technology as it pertains to imaging informatics, and all medical imaging regulatory requirements.

Duties:

• Direct line responsibility for administrative and program management operations for diagnostic radiology, interventional radiology, and nuclear medicine. Coordinates with various supervisory personnel and radiologists within Imaging Service to assess operational issues that impact on workload productivity, personnel and budget management, process improvement, space and equipment utilization, and other resource and operational concerns.
• Direct line responsibility for the clinical technologist operations for the service including serving as the supervisor for the Chief Technologist (Diagnostic Radiology) and the Nuclear Medicine Supervisors.
• Manages the Imaging Service's utilization of resources under guidance of the Fiscal/Budget office. Maintains careful controls and tracking of monetary resources and allocations for supplies, salary, and services. Prepares all budgetary documents during annual budget reviews, negotiates with management personnel for the Service's allocations, and justifies proposed major expenditures. Assures all Service activities are managed within funding constraints. Oversees teleradiology utilization and associated costs incurred with contract utilization.
• Serve as the subject matter expert for the Imaging Service as it pertains to all supply chain and equipment needs. Analyzes departmental needs based on resource availability and patient care needs to administratively oversee all SEPG, EER, CPRC, and high cost high tech submissions. Provide direct line supervision and guidance for subordinate employees who may also be submitting these requests.
• Responsible for the strategic planning regarding the Imaging Services HCHT equipment and coordinates with the HTM group to ensure timely replacement to ensure up-to-date equipment for our veterans.
• Develops the administrative structure needed to support the implementation of any new program initiatives within Imaging Service. Analyzes utilization data and directs the preparation of all new business proposals for the Service, including clinical restructuring requests. Works closely with Informatics and Analytics to ensure metrics for the service are accurate and data drives local decision making.
• VANEOHS has a strong academic affiliations with multiple partner institutes. The incumbent works closely with the education office to ensure streamlined educational initiatives including the onboarding and invoicing of residents rotating through.
• Serves as the primary point of contact for contracts held by the service including serving as a COR if needed. Monitors contracts for quality of performance, recommends renewal or cancellation, reviews proposed selectees for technical adequacy, and recommends and justifies contracting out of in-house activities. Teleradiology and radiopharmacy contracts are both high value contracts the service currently holds and the incumbent will oversee the management of.
• Work closely with Health Science Director to strategize local Enterprise Imaging & Informatics endeavors. Support the team to ensure PACS/VNA strategy, software/hardware upgrades, and personnel workflows are all aligned with daily clinical requirements and optimized for supporting the entire enterprise at the local, VISN, and national levels. EHRM, image sharing, dose tracking, remote workstations are all priorities. Embrace and encourage broad utilization of business analytics to make data driven decisions across the service including equipment, staffing, and scheduling.
• Manages a radiologic and nuclear medicine quality assurance program in accordance with Federal and State laws and agency regulatory requirements. The incumbent oversees, supports, and makes contributions to patient safety, implementing systems to conduct Root Cause Analysis and correction of errors, reporting of adverse occurrences, near misses, and safety concerns.

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Qualifications

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Certification: All applicants must be certified in general radiologic technology by the American Registry of Radiologic Technology, Radiography (ARRT) (R). Advanced ARRT certification is required for assignments that include computed tomography (CT), magnetic resonance imaging (MRI), or Mammography (M) duties performed independently, as applicable. Advanced certification indicates that the incumbent can operate independently and has demonstrated specific clinical competency in the appropriate specialty and taken and passed the designated examination. In modalities that require advanced certification, to support their continued development, technologists who do not possess an advanced certification may be provided on the job training with oversight from a certified radiologic technologist.
• Education: Completion of a full-time training course of at least 24 months in duration (or the 2 equivalent) in a post-high school diagnostic radiologic technology program, evidenced by a certificate or an associate degree, accredited by the Joint Review Committee on Education in Radiologic Technology (JRCERT) or from other accrediting agencies as recognized by the Department of Education (DOE).
• English Language Proficiency: DRTs must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d).

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations:

GS-13:

Experience: At least one year of experience equivalent to the next lower grade level (GS-12) directly related to the position being filled that demonstrates the clinical competencies described at that level. i.e., experience that demonstrates possession of the knowledge, skills, abilities, and other characteristics needed to provide diagnostic radiologic technology services at that level which include:

• Ability to, provide the full range of supervisory duties which includes responsibility for assignment of work, performance evaluations, selection of staff, and recommendation of awards, advancements, and disciplinary actions.
• Skill in administrative management (e.g., budgeting, contracting, procurement and property management) in accordance with VHA regulations.
• Ability to work collaboratively with other disciplines, upper management, VISN level staff and/or VHA Central Office.
• Ability to plan and execute short and long-range programs and/or goals through project management and tactical/strategic planning as well as develop and oversee complex quality programs addressing outcome management and performance benchmarks.
• Knowledge of concepts, principles, and methodologies of a significantly high- level imaging program that includes complex subsections such as diagnostic radiology, nuclear medicine and/or radiation oncology operations in order to assess program effectiveness and provide authoritative guidance for operations, personnel, and management.
• Ability to develop, implement, maintain, and enforce departmental programs, policies, procedures and protocols to ensure and maintain required documentation for compliance with safety, environmental and infection control standards, and with Joint Commission, FDA, NRC- NHPP, ACR, HIPPA, and other federal regulations.]

• Ability to perform the full range of supervisory duties, including responsibility for assignment of work performed; performance evaluations; recommendations for appointments, awards, advancements, and, when appropriate, disciplinary actions; and identification of continuing education and training needs.
• Ability to serve as a consultant to other facility personnel in evaluating and planning radiologic technology services for the most complex cases.
• Ability to participate in research studies and/or as a consultant to others conducting research.
• Ability to consult with staff and resident physicians through patient presentation, attending ward rounds, and specialty clinics and/or conferences, etc.
• Ability to assess, plan, and evaluate the delivery of radiologic technology services at the facility.

Preferred Experience: 5+ Years of Diagnostic Imaging Senior Leadership

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is 13.

Physical Requirements: The physical demands of the work include: Heavy lifting (45 lbs and over); heavy carrying (45 lbs and over); straight pulling (up to 1 hour); pushing (1 - 2 hours); reaching above shoulder; use of fingers; both hands required; walking (up to 3 hours); standing (up to 3 hours); repeated bending (up to 1 hour); ability for rapid mental and muscular coordination simultaneously; near vision correctable at 13" to 16"; hearing (aid permitted). See VA Directive and Handbook 5019 for additional details.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Areas of Consideration - Applicants will be considered based on the following areas of consideration.

• First Area of Consideration (Facility Employees) - Current, permanent VA Northeast Ohio Healthcare System employees (this includes Outpatient Clinics, permanent employees of the Veteran Canteen Service assigned to this facility, Office of Information & Technology employees assigned to this facility, and Virtual CBOPC bargaining unit employees under station 741 located at the Cleveland VAMC.
• Second Area of Consideration (Other VA Employees) - Current, permanent Department of Veterans Affairs Employees (VA employees who are located at other VA medical centers).
• Third Area of Consideration - All other qualified US citizens.