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Custodial Worker Leader NL02

Department of the Army
United States Army Installation Management Command
SHADES OF GREEN RESORT

Summary

This is a Leader position in our Housekeeping department

This position is located at 1950 West Magnolia Palm Drive Lake Buena Vista FL, 32830.

Overview

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Accepting applications
Open & closing dates
03/25/2026 to 04/01/2026
Salary
$19.84 to - $23.14 per hour
Pay scale & grade
NL 2
Location
1 vacancy in the following location:
Lake Buena Vista, FL
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
2
Job family (Series)
Supervisory status
No
Security clearance
Not Required
Drug test
No
Financial disclosure
No
Bargaining unit status
No
Announcement number
NENAFSG2612921575
Control number
862490100

Duties

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SUPERVISORY CONTROLS:
Works under the supervision of the Custodial Worker Supervisor who issues instructions on work sequences, procedures, methods, and deadlines, and relies on the incumbent to assure that work assignments are carried out by other members of the group. Supervisor is available to provide information or decisions regarding problems that may arise during work. Overall work operations are reviewed for status and progress, causes of delays, quality, and results achieved.

MAJOR DUTIES:
Serves as working leader of 3 or more employees in accomplishing trades and labor work. The highest level of non-supervisory work led is Custodial Worker, NA-3566-02.

1. Passes on to other workers instructions received from supervisor, and starts work (e.g., by assigning the immediate tasks to be performed by individual members of the group led). Insures that needed equipment, supplies, and materials are available. Sees to it that there is enough work to keep everyone in work crew busy. Checks work in progress and when finished for compliance with supervisor's instructions on work sequence, procedures, methods, and deadlines. Urges or advises other employees to follow supervisor's instructions and to meet deadlines. Demonstrates proper work methods. Answers workers' questions regarding procedures, policies, and instructions. Obtains needed information or decisions from the supervisor on problems that come up during the work. Provides information to supervisor on status and progress of work, causes of delays, and overall operations. Assures that safety and housekeeping rules are followed.

2. Works along with other workers, setting the pace performing non-supervisory work of the same kind and level as that done by the group led. Cleans rooms, corridors, stairways, and other areas. Sweeps,mops, vacuums, scrubs, strips and polishes using light and heavy duty powered equipment. Operates industrial equipment to clean rugs, drapes, etc. Performs routine maintenance of equipment. Cleans, disinfects and deodorizes toilet facilities. Cleans, and dusts assigned areas. Empties trash. Makes beds and changes line. Washes walls, windows, blinds and ceiling fixtures usingladders, scaffolds and safety belt. Moves heavy furniture.Maintains stock of room and cleaning supplies to perform assigned duties.

Performs other duties as assigned.

SKILL AND KNOWLEDGE:
Must have the ability to follow instructions and read signs. Must have a basic knowledge of common cleaning solvents, cleaning tools, and equipment. Must know the proper uses of a variety of special cleaning and sanitizing solutions, and must be able to remove different kinds of stains from a wide variety of surfaces. Must be able to troubleshoot, make adjustments, and perform minor repair and maintenance of equipment

.RESPONSIBILITY:
Works under the general supervision of the Custodial Worker Supervisor in accomplishing tasks in a lodging facility. Responsible for accomplishment of assigned work with little or no instruction. Plans work by reviewing daily room and occupancy schedules and determining sequences, steps, procedures and techniques to be followed in accomplishing the required tasks. Work is reviewed for results achieved, production, quality, appearance, and overall guest satisfaction.

PHYSICAL EFFORT:
Required standing and walking on hard and carpeted surfaces with some bending, lifting, carrying, pushing and pulling of items weighing up to 20 to 40 pounds, and occasionally over 50 pounds.

WORKING CONDITIONS:
Works is usually performed indoors in areas that have adequate heat, light, and ventilation. Exposed to dirt and disagreeable odors, vibration from use of heavy equipment, and to skin irritations from strong cleaning solutions. Care is required to avoid serious injury when working on ladders and when moving heavy furniture and using heavy powered equipment.

Requirements

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Conditions of employment

  • Direct Deposit and Social Security Card is required
  • Meet qualification/eligibility/background requirements for this position
  • A one year probationary period may be required
  • Satisfactorily complete an employment verification (E-Verify) check
  • Satisfactory completion of pre-employment background checks in accordance with AR 215-3.
  • A physical examination may be required
  • Must be willing to adhere to strict appearance policy
  • Appointee is subject to completion of a favorable suitability determination Tier 1 investigation.
  • Must be able to workdays, night, weekends, holidays and rotating shifts.
  • Ability to communicate verbally and in writing using the English Language in a clear, concise, and grammatically correct manner.

Qualifications

QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. All qualification requirements must include experience performing duties equivalent in scope and complexity to the next lower grade level.

Must meet the physical requirements of the position. Required is prior work experience that provided the knowledge, skills and ability to perform the duties listed above to include the ability to use and maintain the tools and equipment of the trade, to keep the assigned work area neat and clean, and to communicate both orally and in writing. Must possess good customer service skills in order to interact with people. Preferred is responsible work experience in the hospitality industry that demonstrated the ability to perform the duties stated above with minimal supervision.

Ability to Lead other employees.

Ability to communicate verbally and in writing using the English Language in a clear, concise, and grammatically correct manner.

IN DESCRIBING YOUR WORK EXPERIENCES ON YOUR RESUME, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. WHEN USING EDUCATION TO QUALIFY, PLEASE UPLOAD YOUR TRANSCRIPTS.

Additional information

  • Additional selections may be made from this vacancy announcement for up to 60 days after the closing date.
  • Payment of Permanent Change of Station (PCS) costs, or a relocation allowance may be authorized if it is determined that the move is in the Government's interest and in accordance with the installation's relocation policy.
  • Please check out our application information kit to view additional information you may find useful when applying for our jobs.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly, or you may be considered ineligible.

Your application will remain active for 60 days or upon declination of the position identified in this vacancy (whichever occurs first). Applicants will be referred as vacancies occur. Hiring preferences and priority considerations will be applied in accordance with Federal Law and applicable regulations.

IN DESCRIBING YOUR WORK EXPERIENCES ON YOUR RESUME, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. WHEN USING EDUCATION TO QUALIFY, PLEASE UPLOAD YOUR TRANSCRIPTS.

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