The Senate Sergeant at Arms is seeking a Senior System Engineer. The complete vacancy announcement and application can be found on the United States Senate Career Page at https://sen.gov/1VNZQ. This vacancy announcement closes at 7pm EST on the closing date. Late applications will not be accepted.
Summary
The Senate Sergeant at Arms is seeking a Senior System Engineer. The complete vacancy announcement and application can be found on the United States Senate Career Page at https://sen.gov/1VNZQ. This vacancy announcement closes at 7pm EST on the closing date. Late applications will not be accepted.
Contributes to the section's work effort in responding to incidents from other sections, including the help desk. Supports tasks which may include helping to develop standard operating procedures, assignments, and coordination of work efforts to address issues. Assists users with computer needs such as installing and configuring software/hardware on their PC; troubleshoots problems with user systems. Provisions new accounts for users. Supports the section's work effort to develop processes and procedures to streamline the resolution of issues. Provides technical support for Senate information technology or telecommunications services, systems, hardware, software, and storage solutions to the users; supports Senate offices, contract support vendors, and other technical staff in troubleshooting and managing the various Senate environments. Maintains and monitors LAN/WAN and SAN operations and solves LAN/WAN and SAN applications problems; installs integrates, customizes, enhances, troubleshoots, and tests LAN and SAN hardware and software. Assists in installing, upgrading, customizing, tuning, and maintaining databases for optimal performance and availability; assists in developing, testing, and implementing database store procedures, functions, triggers, views, and packages. Conducts acceptance and integration testing; assists vendor systems implementation by troubleshooting related system issues affecting Senate users. Analyzes, designs, develops, implements, and maintains applications to meet the needs of Senate users; assists with product evaluations and implementation. Attends internal training provided by subject matter experts to understand operational tasks, documents support needs and share the information within the assigned section. Other duties as assigned.
For conditions of employment and citizenship requirements, please visit the job announcement on the United States Senate Career Page at https://sen.gov/YO0NL.
Qualifications
Other Duties/ Responsibilities
Participates in on-site and on-call rotation.
Required Work Experience
Five to eight years of relevant work experience (GED), three to six years (Associates), one to three years (Bachelor’s), one to two years (Master’s).
Required Special Skills/ Knowledge
As part of our hiring process, we may conduct a skills assessment to better understand an applicant’s proficiency in key areas relevant to the role.
Manages current storage capacity and ensures storage is available to support all computing environments; plans for future storage growth; monitors and confirms that system files and application products are successfully backed up; performs necessary installations, patches, and upgrades.
Works escalated issues from lower-tier team members. Mentors/relays information on solutions to train others.
Analyzes new hardware and software releases for their impact on the Senate environment; tests new releases on Senate supported platforms; develops product configuration standards for use in the Senate environment.
Creates, develops, modifies, instructs and provides technical assistance on business continuity plans and processes.
Desired Qualifications
Experience in Senate and/or Legislative environment.
PowerShell scripting experience.
Knowledge in Agile/Scrum methodologies and Software Development Life Cycle (SDLC).
Proficiency in ITIL or other IT service management frameworks.
Experience with OpenText Documentum.
Experience conducting software updates on Windows Servers/Virtual Workstations, both Operating System (OS) and 3rd Party.
Experience working across organizational teams to coordinate changes, address issues, or share knowledge and lessons learned.
Availability to provide after-hours user support on a rotating schedule.
Experience configuring system monitoring applications (e.g., SiteScope), monitoring systems daily operations, and responding quickly to any issues that might affect performance and/or availability.
Ability to facilitate any cybersecurity requests for servers within purview.
Experience maintaining content on platforms such as Azure DevOps, Git/GitLab, and SharePoint.
Experience with certificates administration (renewals, requests).
Ability to support database administration in both SQL and Oracle and frequent database refreshes for multiple environments.
Ability to make and document recommendations of best practices, resources, and any alternative tools or technologies to those outlined above.
Experience owning problems and working them to resolution by collaborating with the right people and keeping management, peers, and teammates informed.
Exceptional communication skills, both verbal and written.
Working Conditions
The U.S. Senate network cannot be taken offline for maintenance during the workday, or while the Senate is in session. As such, maintenance windows may only occur at night, on weekends, and occasionally on holidays. Employees who perform systems upgrades, maintenance, wiring, backups, support our alternate data centers will have schedules that include working nights, weekends, and holidays.
This position directly supports essential services of the U.S. Senate. As such, this position requires the employee be available and prepared to work during a lapse, in inclement weather, on holidays, weekends, and during late nights to ensure essential services to the Senate continue without interruption. In the context of government furloughs, this position is considered excepted.
Since this position requires onsite presence in support of the U.S. Senate when in session, this position requires the employee to be available and prepared to work during a lapse, in inclement weather, on holidays, and during late night, overnight, and weekend sessions. In the context of government furloughs, this position is considered excepted.
Security Clearance
This position requires that the applicant obtain and maintain a Secret U.S. Government security clearance.
Applicants must be U.S. citizens in order for the SAA to submit your application for a security clearance.
Education
High School Diploma/ GED.
Additional information
The Sergeant at Arms is an equal opportunity employer in accordance with the requirements of Senate rules, regulations, and applicable Federal Laws.
This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. Decisions to grant reasonable accommodations will be determined on a case-by-case basis. Please email SAARecruitment@saa.senate.gov with “Applicant Accommodation” in the subject line.
No moving, relocation or pre-employment travel expenses will be paid for this position, or while in application for this position.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be evaluated by a panel on the quality and extent of your total accomplishments, experience, and education. Highly qualified candidates may be interviewed and a reference check conducted.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Your resume should include relevant work experience, applicable education and your contact information. For current or previous federal employees, include the pay plan, series and grade.
Subject to background/security investigation.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants must apply for jobs online using this link: https://sen.gov/YO0NL. Paper application materials, resumes and attachments that are sent via email, mail or brought in-person will not be considered or accepted. All applicants MUST attach their documents to the online employment application.
Your resume should include relevant work experience, applicable education and your contact information. For current or previous federal employees, include the pay plan, series and grade.
Subject to background/security investigation.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants must apply for jobs online using this link: https://sen.gov/YO0NL. Paper application materials, resumes and attachments that are sent via email, mail or brought in-person will not be considered or accepted. All applicants MUST attach their documents to the online employment application.
