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Housekeeping Aid (Leader)

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration

Summary

This position is located within Environmental Management Services (EMS) at The Department of Veterans Affairs (VA) Medical Center. The position, generally aligned under the Housekeeping Supervisor, who is responsible for supporting and performing tasks (e.g., environment of care, textile distribution and training) associated with the EMS goals and objectives.

Click the "Learn more about this agency" link below to discover the perks and benefits of a Housekeeping - EVS career!

Overview

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Accepting applications
Open & closing dates
03/23/2026 to 04/02/2026
Salary
$19.93 - $23.26 per hour
Pay scale & grade
WL 2
Location
2 vacancies in the following location:
Garner, NC
Remote job
No
Telework eligible
No
Travel Required
25% or less - You may be expected to travel for this position. May be require to travel to the Durham VAMC based upon the needs of the service.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time - TBD by the service. Applicant must be able to work all shifts to include weekends.
Service
Competitive
Promotion potential
None
Job family (Series)
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
CBTA-12914545-26-TD
Control number
862122400

This job is open to

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Clarification from the agency

This position is open to the public but, current Environmental Management Services employees located within the Durham VA Healthcare System will receive first consideration. Please submit your most recent non-award SF-50 to verify status.

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Duties

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The EVS Technician - Leader (PD#99913-S) position performs leader duties for EVS Technician staff. Duties include but are not limited to:

  • Relays instructions received from supervisors to employees assigned to position's areas of responsibility.
  • Works along with other employees setting the work pace.
  • Maintains current knowledge of, and answers questions of other workers assigned to position's area of responsibility on procedures, policies, written instructions.
  • Ensures areas of responsibility are adequately staffed and adjusts staffing levels accordingly.
The position is a working leader for housekeeping operations throughout the VA Medical Center(s). The position leads Housekeeping Aids and others as assigned. The position leads three (3) or more employees in performing their duties while performing the full range of housekeeping tasks required to maintain the Medical Center and other facility units in a clean, organized and sanitary condition. The position is guided by EMS and Medical Center policies and procedures, VA regulations and verbal instructions from EMS Management. The leader communicates instructions from the Supervisor to the employees and then validates the completion of the work assigned. The position coordinates projects with nurses and other area supervisors to ensure work timely and successful completion. This position sets the pace of each task, demonstrates methods and techniques and provides direction to assigned employees in their proper usage is cleaning supplies and equipment. Ensures all tasks are complete and deadlines are met.

The Housekeeping Aid Leader engages with all employees to provide purpose, direction and motivation in accomplishing all tasks, while training the employee in proper procedures and techniques to meet or exceed desired outcomes of workload and safety. This position reports progress of employees to the Supervisor and makes recommendations as necessary, on all matters to include the progress of work, any infractions of policies and procedures, and assures all safety compliance. As a working leader, the position also performs the full range of housekeeping duties. The employee may clean areas to include, but not limited to horizontal and vertical surfaces in: outpatient surgery, outpatient clinics, central sterile, clean rooms, patient areas, laboratory, pharmacy, offices, support and patient areas, isolation rooms, storage rooms, corridors, stairwells, toilet rooms, shower rooms, and all other Medical Center areas as required. The position is required to use proper procedures in dust mopping, damp mopping, emptying waste receptacles, emptying and replacing medical waste receptacle, washing walls, cleaning light fixtures, and surfaces as necessary, refilling toilet tissue, paper towels and soap dispensers. This position makes beds and turns mattresses. May be required to take the lead in textile distribution and inventory management, uniform management and Patient Assistance Program; provides on-the-job training to all employees assigned. Identifies and recommends to the Supervisor employees that need remedial training based on observations made in the work site. May be required to move furniture and set up conference rooms for meetings, trainings or other events. Performs other duties as assigned.

Work Schedule: TBD by the service.Applicant must be able to work all shifts to include weekends.
Position Description Title/PD#: Housekeeping Aid (Leader)/PD99913S

Physical Requirements: This position requires occasional bending/stooping, crouching, and kneeling. Lifting up to 50 pounds. Approximately 40 percent of time spent standing, 40 percent of time spent walking and 20 percent of time spent sitting. Hearing and visual acuity. Manual dexterity to use a phone and operate equipment.

Working Conditions: The work is accomplished in a variety of different areas including operating rooms, treatment rooms, examination rooms, imaging rooms, wards and other public, recreational and administrative areas. Protective clothing and personnel protective equipment (PPE) including gowns, gloves, safety shoes, masks, etc. is required in the accomplishment of some aspects of the work. There is the potential for exposure to strong cleaning solutions, bodily fluids and communicable disease. The work can involve occupied patient rooms and interaction with both medical and psychiatric patients. May be required to work inside and outside. May require some exposure to hazardous cleaning chemicals.

Requirements

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Conditions of employment

  • U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Suitable for Federal employment, determined by a background investigation
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Services Registration is required for males born after 12/31/1959
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.

SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements:

  • Dexterity and Safety
  • Interpret Instructions, Specifications (other than blueprint reading)
  • Lead or Supervise
  • Use and Maintain Tools and Equipment
  • Work Practices


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Education

This job does not have an education qualification requirement.

Additional information

The position has no formal disciplinary authority over staff in the execution of daily tasks. Tours of
duty may vary depending on the internal department needs with weekdays, weekends, day and evening shift schedules.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Participation in the seasonal influenza program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Veterans Health Administration

Be part of the growing, dynamic team providing compassionate care to Veterans by considering a career with the U.S. Department of Veterans Affairs (VA). VA seeks employees who possess the energy, compassion and commitment to serve those who served our country and to carry out VA's mission: "To care for those who have served in our nation's military and for their families, caregivers, and survivors." Providing the best care to the nation's Veterans means receiving the best benefits. Those who work in VA support services careers receive a bundle of benefits, including generous paid time off and a variety of predictable and flexible scheduling opportunities. And if you are transitioning from the military or are a Veteran already, you can continue your career at VA. VA hires Veterans.

Working at VA is more than a job. It's a career based on giving back. Choose VA today.

Perks of a Housekeeping Aid - Environmental Services Technician Career Total Rewards Info

  • A smoke/drug-free workplace.
  • A child care subsidy program.
  • Free parking or transit subsidy programs at most locations.
  • Flexible work schedules and shifts
  • Workforce and leadership development programs
  • Career enhancement opportunities
  • Dining options and a tax-free retail store.
  • Enhance to emphasize career development / training / career expansion.

Agency contact information

Tamashia Dixon
Phone
(980) 401-2551
Email
tamashia.dixon@va.gov
Address
Durham VA Medical Center
508 Fulton Street
Durham, NC 27705
US

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https://www.va.gov/jobs/

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