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Administrative Officer

Department of Veterans Affairs
Veterans Health Administration
Executive Office, Atlanta VA Heath Care System

Summary

The position serves as the Administrative Officer and manages, plan and/or support committees, boards, or conferences for all executive staff as appropriate; analyzes management techniques, processes and styles for improving organizational effectiveness; Manages for Quality Improvement and provides guidance for performance improvement to teams and managers; Manages procurement and contracting acting as a COTR for procurements.

Overview

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Accepting applications
Open & closing dates
03/20/2026 to 03/26/2026
Salary
$78,972 to - $102,669 per year
Pay scale & grade
GS 11
Location
1 vacancy in the following location:
Atlanta, GA
1 vacancy
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
25% or less - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Job family (Series)
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
CBTB-12913170-26-KB
Control number
862072600

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Duties

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The duties include but are not limited to:

  1. Program Planning & Procurement:
    • Manage and support committees, boards, or conferences for executive staff.
    • Analyze management techniques and processes to improve organizational effectiveness.
    • Responsible for Quality Improvement and provide performance improvement guidance.
    • Manage procurement and contracting processes including preparing procurement requests and acting as a Contracting Officer's Technical Representative (COTR).
    • Work with senior leadership for the development of policies and plans.
    • Gather and maintain data for developing, evaluating, and modifying the organizational structure and systems.
    • Lead analysis and interpretation of workload and other data for resource planning.
  2. Evaluates Programs/Monitors Data:
    • Verify, update, evaluate, monitor, and compile data for executive leadership.
    • Develop and maintain internal reviews and quality assurance programs.
    • Prepare and present recurring and non-recurring statistical reports.
    • Ensure quality assurance issues are documented and follow-up actions are taken.
    • Attend educational conferences, training seminars, and conference calls.
    • Resolve issues related to overcharges and overpayment and maintain proper documentation.
  3. Resources & Productivity Goals:
    • Maintain comprehensive resources including manpower, space, equipment, and staffing.
    • Oversee human resources requirements and act as liaison with HR office.
    • Handle incoming personnel and coordinate department orientation and required access.
    • Assist with mid-year and annual performance evaluations.
    • Maintain employee competency folders and training records.
    • Develop performance plans and manage the performance appraisal process.
    • Assess equipment needs and track the life expectancy of current equipment.
    • Conduct surveys on space utilization and manage positions within the healthcare system.
    • Provide training to new and current staff.
  4. Administration:
    • Formulate, develop, and implement policies with service chief and management.
    • Develop, refine, or revise operational procedures.
    • Provide management advisory services to improve processes and accumulate cost efficiency and statistical data.
    • Conduct management studies and develop automated processes.
    • Perform organizational analysis and present findings for oral and written presentations.
    • Participate in cost comparison or cost reduction studies.
    • Have expert knowledge of data system functions.
    • Contribute to management policy and decision-making processes with substantial effect on the operation.
The overall objective of the role seems to be to provide comprehensive administrative support, improve organizational efficiency, and ensure quality and compliance within the healthcare system.

Work Schedule: 7:30AM - 4:00PM Monday- Friday, Work schedule may change based on agency needs.
Compressed/Flexible: Not Authorized
Telework: Ad-Hoc This position may be authorized for telework.
Virtual: This is not a virtual position.
Position Description/PD#: Administrative Officer/PD113730
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Authorized
Permanent Change of Station (PCS): Not Authorized
PCS Appraised Value Offer (AVO): Not Authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/26/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a (GS-11) position you must have served 52 weeks at the (GS-9). The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-09) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
    • Coordinating and monitoring the functions of administrative services within an office; managing budget activities; assisting with contracting functions and procurement; assisting with human resources functions to include recruitment, position classification, performance, training, etc.; preparing letters, reports and presentations; retaining procurement records and reconciliations; making space utilization recommendations
. OR,
  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have:
    • Successfully completed a Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to such a degree, or an LL.M. in a field related to this position that demonstrates the knowledge, skills, and abilities necessary to do the work of this position.
      • NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation.
OR,
  • Combination: Possess equivalent combinations of successfully completed graduate level education (in excess of the first two years or 36 semester hours) and specialized experience to meet total experience requirements.
    • NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required.
Physical Requirements: The work is primarily sedentary, but includes some walking, standing, bending, lifting and carrying of relatively light items such as books and medical records. No special physical qualifications are required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

This job opportunity announcement may be used to fill additional vacancies.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:

  • Attention to Detail
  • Decision Making
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Teamwork


Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

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