Clarification from the agency

Current, Permanent Employees of the Danville VA Medical Center (includes CBOCs & VCS) NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below.

Videos

VA Careers - Prosthetics: https://youtube.com/embed/3NUvF5jjErQ

The incumbent functions as the Chief of Service in the Chief's absence. The incumbent makes selections; assigns personnel; and provides direction to subordinate staff. They manage the training and evaluation of staff and develop local organizational policies and procedures. They serve as liaison between Prosthetic Service and other departments.

• Develops and maintains a system of internal reviews that ensure service programs operate in compliance with regulatory and accrediting organizations.
• Contribute to the effective utilization of resources, budgetary allocation and fiscal management.
• Develop local organizational policies and procedures consistent with national policies and procedures.- Authorize and prepare purchase orders.
• Develop Statement of Work for various types of contracts.
• Serves as Contracting Officer Technical Representative (COR) for the facility's Prosthetic contracts.
• Establish long and short term program goals.
• Coordinates, oversees and evaluates the facility Home Respiratory Care Program.
• Works closely with patients and/or caregivers, Pulmonary Medicine clinicians, Hospital Based Primary Care staff and VISN contracted vendors and equipment manufacturers in administering a uniform program in compliance with all required procedures, policies and standards established by the Department of Veterans Affairs, VISN 12 and TJC.
• Conducts home visits to validate vendor compliance to the contract as a regular part of the VISN's QM/PI Program.
• Conducts inspections of the contracted vendor's establishment.
• Receive, analyze and process requests for prosthetic equipment and services.
• Identifies and selects national CMS/ Health Care Procedural Coding System (HCPCS) codes are entered for every item purchased through and/or billed to ensure proper reporting.
• Responds to a variety of correspondence i.e. Congressional.
• Chairperson in local facility committees, workgroups, teams.
• Assess and provide technical guidance concerning equipment and benefits to beneficiaries and other health care workers.
• Adjusts work load and develops performance measures.
• Plans, develops and prepares budget estimates.
• Serves as technical advisor and subject matter expert.

Work Schedule: Monday-Friday 7:30am-4:00pm
Telework: Ad-hoc
Virtual: This is not a virtual position.
Functional Statement #: 00050F
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• English Language Proficiency: Proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d).
• Experience: One year of creditable experience that demonstrates: Knowledge of basic anatomy and medical terminology; knowledge of accounting methods; ability to research, analyze, comprehend, and apply decisions; basic knowledge of inventory management procedures; ability to use computer software packages for word processing, spreadsheet development, and database management; and ability to work independently and as a member of a team OR
• Education: A bachelor's degree from an accredited educational institution AND at least 24 semester hours in course work related to health care, public administration, or business. The 24 semester hours could include but is not limited to any combination from the following fields: occupational therapy, physical therapy, kinesiotherapy, social work, psychology, prosthetics, orthotics, respiratory therapy, assistive technology, business law, leadership, healthcare, public administration, or business management. This course work may have been completed within the degree or in addition to the degree OR
• Experience/Education Combination: Equivalent combinations of experience and education are qualifying.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations: In addition to the basic requirements above, you must meet the grade determinations below.

Experience GS 12: Must possess at least one full year of experience as a Prosthetic Representative equivalent to the next lower level (GS- 11) in the federal service that demonstrates possession of the knowledge, skills and abilities needed to provide Assistant Chief Prosthetic Representative services.
In addition to the experience above, the candidate must demonstrate all of the following KSAs:
1. Ability to perform the full range of supervisory duties, including responsibility for assignment of work to be performed; assessment of competencies; evaluation of performance; selection of staff; and recommendation of awards, advancements, and disciplinary actions.
2. Ability to analyze data and make recommendations to optimize quality, efficiency, performance, and productivity within the service.
3. Ability to manage a health care program that provides home medical equipment, rehabilitation services, home oxygen, visual or hearing impairment devices, assistive technology, orthotics, or prosthetics.
4. Knowledge of compliance and regulatory accrediting organizations.
5. Ability to manage, interpret, and present fiscal data (i.e. fund controls, contracts and equipment expenditures), forecast resource and equipment needs, and administer an allocated budget.

Preferred Experience:

• Leadership and management skills, including effective interpersonal communication and conflict resolution with employees, team leaders, and managers.
• Ability to coordinate workflow, establish and monitor performance and quality metrics, ensure regulatory compliance and customer satisfaction, and implement process improvements as needed.
• Proficiency in developing policies, procedures, performance standards, and position descriptions, and maintaining proper document control.
• Develop and maintain a system of internal reviews that ensure service programs operate in compliance with regulatory and accrediting organizations.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-12.

Physical Requirements: Work is sedentary and is carried out in an office setting. There exists prolonged periods of working at a computer terminal. Ability to retrieve equipment from a storage room is required. Climbing associated with stocking and retrieval of equipment in storage areas may be necessary. Incumbent may carry/lift items weighing up to fifty (50) pounds.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.